I took my watch to Valencia Time Center because the band was broken, and I had a great experience…read more They fixed the links very quickly, and the pricing was very reasonable. The customer service was excellent--friendly, efficient, and professional. I really appreciated how fast and well the repair was done. I will definitely be coming back if I ever need anything fixed again. Highly recommend!

I had a great experience with Valencia Time Center. Even though I didn't purchase anything, the…read morecustomer service was absolutely outstanding. They were honest, professional, knowledgeable, and took the time to answer all of my questions without any pressure. It's rare these days to find a business that truly values customer relationships and treats people with genuine respect regardless of whether a sale is made. Highly recommend stopping by if you appreciate honesty and exceptional service.

Great shop! Incredible staff! I would absolutely recommend this store to everyone! Full of…read moreBEAUTIFUL jewelry!

We came to Fast-Fix to have the broken lobster clasp on our daughter's diamond bar necklace…read morereplaced. We were a bit taken aback at the quoted price, but it made sense after a brief explanation from Caroline. My request for a clean and polish was added at no charge. It was promised to be ready in 4 hours. Conveniently located in the Valencia Mall, passing the time was very easy. We went to have lunch and did some shopping. We returned just under 4 hours and her necklace was ready. The clasp was perfect, like it was part of the original necklace. The diamonds and chain sparkled better than new. The repair has a 3 month warranty. The necklace is old and very sentimental to our daughter. We're grateful to Fast-Fix for taking great care of it.

Excellent service and gave me a solid price unlike any other watch fixers! Very good communication…read moreand gave a warranty!

My ring that I designed was made at Rovani it came out beautifull. Took less than a week. I wanted…read moreto use the Trillion diamonds in my original ring but they were not going to match the color of the new diamond. Very happy with the ring, turned out beautifully. Kevor kept the Trillions for me and I asked him if he can make earrings with them. This would be wonderful they are very sentimental to me. Thank you. Sherry I will be in soon...

Hard to find as this is located in the mall in the middle of the lobby first floor (like a kiosk)…read more Had batteries replaced on three watches and Steven did it while I waited. My expectation was that I'd leave it and come back next day as one of the watches was special to me. $20 for the two regular watches and $75 for the Rado. But Steven gave me a discount. I offered to tip but he refused. I highly recommend this business. Great staff and skills.

Came in with my son who got a nice watch for a graduation gift, but unfortunately the band was too…read morelarge and not one that I could repair. I have seen this place every time I come into the mall for anything because it is right by one of the entrances closer to the food court and is a bright yellow so it stands out. We walked over and showed the nice person who helped us the issue, she said that should correct and gave us an extremely reasonable rate, then gave us the leftover links in case the ones on the band ever got scratched so they could be swapped out. It took less than 3 minutes to do the whole thing and the watch fit great on him...simple and inexpensive, that was nice for a change. I would recommend, it is easy to find and they have good service. Yelpers have a check in offer as well for 15% off. Yelp 2018 challenge (88 of 100)

Needing to have my son's Kenneth Cole watch Christmas gift to me adjusted, on yesterday I finally…read moremade it out to my favorite stop for the job. The sign stated that someone would be back at 3:15, so I waited the 5 minutes so I could be the first in line. Long time Owner Tony wasn't in but one of his workers named Joe, sized the watchband for me and within less then 5 minutes, I was out of there. But this place can get very busy, past visits have taken anywhere from 15-30 minutes on average.

The gentleman who owns and runs this little shop is WONDERFUL. He's owned and has been there since…read moreSears opened almost 20years ago. He's not always there. Call and ask. If you want to pay more, just go into the mall......

Had batteries replaced on my watches. Had 2 watches…read morerepaired. Very competent repaired within reasonable time @reasoable costs.

Asked for a watch sizing and he verbally quoted $10 to add a link that I supplied. Got upset that…read morehe should have charged $25 for sizing my Omega constellation. I just noticed that my bag of links is missing a gold covering over a connection and a whole link. I should have taken a picture of my loose links prior to handing it to him. Robbed.

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

Ever since experiencing such compassionate service in preserving my mother's lapis lazuli necklace,…read moreI've since returned to repair another heirloom, a pink pearl necklace that needed a new clasp and restringing as well as tightening up the stone on my 1920s vintage art deco engagement ring. I also had a broken gold anklet chain soldered as well as a broken-off piece from a gold-plated hoop earring. The final item was a rare high-grade sugilite silver ring I had purchased back in August that needed gentle polishing. Everything was perfectly done. I had come in the week of Thanksgiving and all of it was done by the second week of December. Make sure to say hi to Dalia while you're there. Here's the pricing: $150 for restringing pearls and replacing the clasp and tongue; $40 for soldering the earring part; $35 for soldering the gold chain on the anklet; $50 for tightening the diamond on the engagement ring (they added more platinum to help secure the setting); and $70 for gently polishing the sugilite ring without scratching it! Check out the pics; happy holidays!

From the moment I called on the phone, to the minute I arrived at the door. Kim & Howard treated my…read moreWife and I Absolutely wonderful! They work hard to solve problems and find solutions! You might want to give them a try, they might have what you are looking for. Or they can suggest great options? We will continue to use their services and products! Give them a try I think You will be surprised!!!

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

I had a wonderful experience with inquiring for a custom gap band for my engagement ring. I went to…read morevisit Albert at his shop and he was able to create the perfect open band for me, and measured it perfectly for my ring. The store is lovely and Albert is so kind and does wonderful craftsmanship. He asked when I needed the ring, and he got it done faster than I asked! I appreciate him helping me so much as this ring was hard to find online and within my budget. I highly recommend visiting!

Albert transformed my brooch into this fantastic ring. He…read moreknew exactly where it was from and what gold would match best. This is not the first piece of "priceless family jewelry" he has restored. His original pieces are absolutely amazing as well. I highly recommend his services AND his pricing is very fair

I've been coming to this jeweler for years--my grandparents trusted them back in the day, and now I…read moreunderstand why. I reached out to Eli about a simple ring for my girlfriend, nothing fancy, and he immediately responded to my text and sent me several pictures to help me decide. When I went into Ro-Ma, Eli took great care of me and made the entire process easy and comfortable. I was very happy with my purchase--the quality of the ring is excellent. It's rare to find a jeweler that combines great craftsmanship, personal service, and a long-standing family reputation. Highly recommend.

What a wonderful establishment. Not only have I had several pieces of jewelry repaired, but have…read morehad my wedding set redesigned and love it. I would highly recommend Ro Ma Jewelers.