Excellent customer service. I came in to have my watch adjusted and they took care of it quickly…read moreand professionally. Very friendly staff and a welcoming atmosphere. I appreciate the help and would definitely recommend them to anyone looking for a trustworthy jeweler.

Went in to have some rings sized, and ended up needing to have prongs replace. The staff at Pagel &…read moreSon's were more than helpful and knowledgeable about jewelry, diamonds and repairs. They explained everything and answered all of my questions. In the end I chose to upgrade my prongs and my diamond and they did a beautiful job! The work was done way sooner than expected. I highly recommend Pagel & Son's if you're shopping for jewelry or need repairs.

I really loved my experience there! Jewelry stores can be intimidating, but the whole crew there…read morewas SO NICE. Very friendly, welcoming people. Highly recommend, especially if you're looking to gift!! They would love to help out if you need some direction

My husband and I currently live in CA due to the military. We went back to Cove for a family…read moreemergency. While there, we stopped in to have my ring looked at. It has a missing stone and needed some prong work. They informed us it would not be done by the time we went back to CA, so I agreed to have it shipped back. They were very communicative! It was dropped off at the jeweler in May & did not get back to me until the beginning of June. The timeline was a bit lengthy, but I didn't mind being patient as it had quite a bit of repairs. Bill was kind and made sure to call/text for updates. Very appreciative of this local business for making my ring look new. It was shipped to CA without any problems.

I brought in a ring that was missing a diamond on 12/31. They added some more gold to the prongs so…read morethat the remaining diamonds stayed in place. It was ready for pick up on 1/6. They said they'd have it ready in a week and they weren't wrong. It looks just as good as the day I bought it.

This man is truly a Bench Master when it comes to fine jewelry repair. We have been using his…read moreexpertise to meet all of our repair needs and ring sizing for the past 6 years. We are so glad that we have found this business! A true craftsman!! Five stars from everyone in our family who had used Bench Master services. R. Skaggs

I stopped here to have a new battery put in my watch and after 5 minutes, he had tried 3 batteries…read morebefore concluding my watch was a goner. He was very nice and i would go here again

I went to this pawn shop and met with the owner Michael. He was a very nice guy and his staff was…read morevery helpful. I strongly recommend this place.

Be VERY careful in dealing with this store. They will initially make an offer to you only to renig…read moreon it and start nickeling and diming at every opportunity. I would not recommend ANYONE shops here as it is obvious the store owner Michael Lazar is FAR more concerned with trying to screw over his customers than trying to earn repeat business and stand by his offers.

Not even a star review!! took my long silver chain into to made into 1 next chain and add two…read moreclasps for 2 small bracelets. was told be about 8$ or so for each or so by wife for all plus labor. HAHA.. i got the items back and knew right away it was NOT silver clasp and charged me 149.00 and change for Nothing was told by a real jewelry person fake fake fake. may have took them 20 minutes of work and 2 not the 3 clasps. i could have bought at craft a store for about 5 bucks for ALL 3.. called them and told them the man said bring back we will fix,, HELL no. and will be disputing the charge for cheap clasp. usually don't complain but this is so wrong!!!!! I am NOT rich just because my last name.. and shame on Y'all for not being honest of this. have to review because your wife or lady that works there did me wrong.

I got an engagement ring for my gal here. Gorgeous!! She was very pleased with the ring! Support…read morelocal.

PLEASE READ:…read more BEWARE if You have REAL GOLD like I DID. I WILL NEVER GO HERE AGAIN even to sell a toaster, THIS IS AN AWFUL PLACE. Well went here a few months ago, brought a bunch of pricey 18K gold rings and the 'heavyset' guy with the glasses and mustache/ beard told me that some of them were FAKE and gold-plated.... NO GUY, NONE of the rings were fake (Look at my checks that Mike's Gold Exchange in Temple, TX gave me for ALL those rings, LOOK.!!!) I went right to Mike's Gold Exchange in Temple, TX and they gave me TWO Checks totaling $1800.00 from their business.!!! (YOU want me to upload a picture of the TWO CHECKS from Mike's in Temple..??) WHAT WERE YOU TALKING ABOUT BIG MAN..????!!! YOU TOLD ME A LIE.!! YOU DON'T Even know what you're doing when testing the GOLD!! Obviously. WHAT WAS BELL PAWN talking about...?????!!!! I WILL NEVER GO TO BELL PAWN & JEWELRY EVER AGAIN. Awful experience and the guy testing the jewelry didn't even know what he was talking about, nor was their lighting in there even good... I WOULD NEVER TRUST BELL PAWN and JEWELRY with any precious metals. I have PROOF of the receipt/ check/ and pictures of all my (REAL Solid 18K gold rings. Some 21K +). NEVER AGAIN!!! AVOID, BEWARE!!! Thanks Mike's Gold Exchange out of Temple, TX for actually being HONEST with me, UNLIKE BELL PAWN and JEWELRY.... I told them how AWFUL it was trying to sell jewelry at BELL PAWN and JEWELRY... Laughable guys.... ..!! F+++++++++++ FAILED GUYS. Cough, Liars!!

Bell Pawn has been an absolute pleasure to work with and always gives a fair offer. They keep…read morethings very professional and understanding. It's hard enough when your in a position requires a loan/sale and the employees at Bell Pawn get it and always make you feel comfortable

Great people with an easy transfer process. It's inexpensive and they are extremely respectful with…read moreyou as a consumer and with the products you order for transfer. Thank you all for everything!

This review is for the second location, but it applies to the business overall. Worst customer…read moreservice ever! I bought a mower and in 10 days it completely stopped working I was quoted over $1,000 in repairs (I purchased it for around $1,300 with tax). The had gave me a 14 day guarantee, at 10 days I am being refused my money back, store credit, or any kind of return. They have offered to send it to a mechanic, but they will only "get it to running condition" and does not guarantee a complete fix because "things break, I don't know what's good and what's not". Do not do business with them!!