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Gold Star Windows and Doors

5.0 (1 review)
Closed • 9:30 am - 5:30 pm

Services - Gold Star Windows and Doors

Window installation

Window or door screen installation

Window or door screen repair

3 More Services

Window replacement

Window or door screen replacement

Skylight installation

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The Door Guys

The Door Guys

(10 reviews)

To be fair, the lack of communication and games they play made me go with Doors of Houston and not…read morethem. I called was told that it would be around $500. I said wow and that it was only $400 to install but ok and I was sent a canned text message to my phone to send 4 pictures, measurements, and contact info. I sent them everything but didn't hear back until the next day and it was the same canned text verbiage back but they added the email address. So I sent the same thing again to the email address, 6 pictures, measurements and contact info. Crickets and tumble weeds for two days again. So I resent the email and a couple of days later finally the next day, Then finally, I get the same canned message telling me to email them 4 pictures, measurements and contact info. Now I am getting worried that all my training as a CSR at AT&T's U-verse department has gone by the way side. However, I still needed my door fixed and besides they had installed it when I first got it and I knew that they would surely stand by their install. However, they never told me what they weren't getting, me I could not tell what was the problem because it all went through without bouncing back and they would only answer in canned responses and not tell me what I might have forgotten or didn't go through my message. So after checking everything out, all looked well and it had been a week now without a front door, I sent it again. A couple of days later, i get another canned message to send them 4 pictures, measurements and contact info. So I sent it two more times from different email addresses thinking that maybe it's Google's fault. After not hearing again from them, I went back to texting them and explaining that I had not a clue as to what they weren't getting from my emails but that I knew that they were receiving them because I got the same canned messages back twice out of the six time that I sent it to them but they never took the time to tell me what was missing the pictures? measurements? Contact info? or what? So I finally get a personalized message with the following excuses, Excuse one: He texted back that they were on an emergency install. Excuse two: he texted me back to say that they get 40 text messages a day and they just get lost. Excuse three: finally a personalized email comes back saying that he was playing catch up after a family emergency but it would be $500. I don't know if he really had three different excuses but I got three after two weeks of not having a front door. I almost answered his email back to say that I was so very sorry about his family emergency and hope that everything was alright. But a friend stopped me and asked why was I apologizing, I didn't do anything wrong and like she said, at this point it did sounded like a scam. I was willing to pay the $500 estimate for a job that he said he never saw my emails because he lost my text messages, and/or was too busy to acknowledge my emails to explain what was missing because of an emergency install and/or the family emergency. Stick to one excuse and it might have been more believable. So there you have it folks, plenty of excuses and no door after two weeks made me decide that if it was a communication problem before the work started, I figure it was not going to get any better after the work started. So I called Doors Svc of Houston and they had the front door fixed by noon the next day and fixed my patio door handle while they were there too. I got two doors repaired for $300 less than The Door Guys were to fix just the one door.

They fit me in quickly, we're responsive to inquiries, and I have zero complaints about the door…read moreinstallation. It was reasonably quick, the mess was completely hauled off. The installer was super nice and gave me helpful tips for painting my door and grout repair, and moved the doorbell wires up for me so I could install a video doorbell. I am very happy with my new door, and how much it has improved the look of my townhouse.

Amazing Siding & Roofing

Amazing Siding & Roofing

(6 reviews)

Amazing is the right word for this company and the family…read more I called 3 contractors for bids; Amazing was the company that called me back promptly and we scheduled an appointment. He arrived as promised, and gave me estimate for 3 houses. He covered all steps from beginning to end so that I would know what to expect, taking guess work out of the equation. He had material delivered to all three as promised and the work started on time. All three homes was completed within 2 days. This was no surprise to me since I had hired Amazing Siding and Roofing 2 years ago to repair a leaking patio and sunroom roof which they did promptly and still have had no problems with it. Love this company. His ability to ensure TWIA compliance is awesome, and I will be getting the certificate in the mail from the inspector who works with Jason to ensure the roof is completed correctly and in a timely manner. There was no delay in completion of roof. Big help considering the weather will change every hour here. Very happy with the new roofs and how much it improved the look of the homes. Thank you Jason, your family and crews for their work. Looking forward to seeing the siding repaired this Sunday. You're the best...

I hired this company for siding and widows and miscellaneous repairs. Roger, the owner, was…read moreamazing. He came the next day gave me a bid that was better than any of the others and he said my beat up house did not scare him. Throughout the process he was available, efficient and very kind. Bill and Tommy were the crew and they are WONDERFUL! They absolutely know what they are doing and are all about quality workmanship. They are so polite and they even offered to help me with my groceries and Tommy helped me lift my big old dog into the SUV. It feels like I have friends working on my house. They do a complete clean up every day and could not be more respectful of my things. When the project was complete, they spent a long time with a magnet picking up nails and left their work area cleaner than it was before. I was afraid of doing such a big project. Thankgoodnes I found such a wonderful company. I recommend them with all my heart!

Gold Star Windows and Doors - windowsinstallation - Updated May 2026

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