Not friendly or helpful. I phoned to ask about resizing a sterling silver ring. It's too big for me…read moreand needs to come down from an 8 to a 7. He asked if it had a stone and I said yes, a citrine. He said he couldn't do it. He did not explain why and the abruptness of his tone made me afraid to ask, though it would've been good to know. I asked if he could recommend someone else who could do the job. He said "No". That's it -- just "No". I was taken aback, so I said thank you and hung up. I had high hopes after reading the positive reviews. I've been looking for a good jewelry repair person, and could have brought him a lot of future business. Clearly, he's not the one.

so very helpful, patient and such an enjoyable experience! the selection is out of this world with…read moreunique beautiful pieces. can not wait to come back and start a new wish list!!

I've had a fantastic experience with Manfredi Jewels. They have an outstanding selection of fine…read morejewelry and luxury watches, ranging from high horology brands to mainstream favorites, so it's a great place whether you're a collector or shopping for a special gift. What really stands out is the service. The team is welcoming, attentive, and never pushy--they genuinely want to help you find the right piece. I especially want to recognize John Marna, who is knowledgeable, patient, and a pleasure to work with. He makes the entire process easy and enjoyable while offering thoughtful guidance and great expertise. Manfredi also offers very competitive pricing for the level of service and brands they carry. I always leave feeling confident and well taken care of. Highly recommended.

Very professional and fancy. The staff are very nice and helpful. Great selection…read more They are located on Greenwich Ave, in the heart of Greenwich CT. There is a lot of metered parking.

I can't begin to say enough about how bad this experience was. You buy something off the counter…read moreand you go back the next day to return it and they tell you they don't take any returns except for store credit!! This was almost a year ago Valentine's Day And I'm a local, but I'm done with a Addesi and I do not recommend them anymore.

This is a wonderful family owned business that I am happy to support, and I am a very satisfied…read morecustomer. Not only do they have absolutely stunning pieces expertly crafted by their master jeweler, Fred, but they are kind, flexible, and attentive. I have had nothing but the very best of experiences when going in to browse, with Wayne, Thomas, Lisa and Kate all taking generous time with me on one visit or another. I know that whenever I am fortunate enough to be able to treat myself, they will direct me to pieces they know I will appreciate, and will bend over backwards to give me a good deal. I truly could not be happier with my many experiences with the Addessi family over the years and highly recommend them when you are in the market for something very special.

Says it's open online but got there and no clear storefront. Called the owner and they sounded like…read morewe just woke them up. Terrible online advertising

I've been searching for Grunberg Jewelers because it's where my husband got me my favorite piece of…read morejewelry--or should I call it art? There's truly nothing like having a jeweler where you feel like family. The craftsmanship and attention to detail are unmatched. I can't imagine any reviews being less than five stars or glowing with praise. Honestly, if there's anything less, it must be a sabotage review, because this place is insanely awesome. Highly recommend Grunberg Jewelers for anyone looking for something truly special!

I love going to Pennyweights...especially around the holidays. They have an amazing selection of…read moreunique jewelry, and the owners Geoff and Kelly are so kind and helpful! They've helped me pick out pieces for myself, presents for my family and friends, and they've helped my boyfriend pick out jewelry for me . They travel all over the world to find unique jewelry that you won't find everywhere else, and they take the time to help you find what you love.

I am always amazed at the cool items they have in the shop; depending on where the owners have…read moretraveled to and what they've chosen to pick up it might be a kick ass paua shell from Hawaii pendant or some other rare stone found in Bali or Thailand. Always great warm customer service and help picking out items for that hard to shop for family member or loved one.

I haven't written a Yelp review in 3 years. Palisades Fire Move to CT…read more But I cannot recommend Hughie's enough. I wanted to sell some gigantic diamond hoops because I don't live a gala /black tie life. I brought them in cigarette box from the 1950s I initially believed to be gold, but then ran through Google search , which said if was costume art deco. I brought it in and found out it was solid gold! Astounding. I bought a 2005 Saab 9'3 2.0t Arc convertible and had $2K to spare. I will like sell the hoops and buy something I will wear. Hughie's sells absolutely beautiful estate and vintage jewelry. A wonderful experience.

We stumbled upon this place and so glad we did- Hughie carries beautiful estate jewelry and I found…read morea piece from the 1920's I fell in love with. He seemed very knowledgeable and honest too. I didn't realize they also buy gold until I found them on instagram!

I recently took several pieces of jewelry to Kostas for repair, sizing and polishing. They did an…read moreamazing job. Everyone was very friendly, knowledgeable and professional. The work done was thorough, beautiful and the prices were very reasonable and fair. Highly recommended!

Norwalk and it's local businesses and their owners never cease to amaze me...and today at Kosta…read moreJewelers was a great example... I have visited this local treasure to browse a couple of times and had always received a warm welcome and enjoyed their high end selections ... Today was just a little different as I was not just browsing I was on a mission to replace a a pair of family earrings I had passed on to my daughter... From the moment I walked through the door I felt like I was home...I explained what I was thinking and before I could become overwhelmed Mr Kosta and his son provided me with the best options and insight into each... Once we had settled on a lovely pair with pricing that was spot on and well within my budget - I noticed a few other pairs that again were absolutely perfect. As we settled up Mr Kosta noticed my ring and noted that it was hand made and asked if I would allow him to clean it... which I jumped at! Within 5 minutes...my ring SPARKLED like new! As everything was elegantly boxed and packed up Mr Kosta asked me to wait just one minute... quickly returning from the back he said...You mentioned you travel for work...correct? I said - Yes - I do! He then handed me the most beautiful silk travel jewelry roll case...for my travels! From start to finish this was the most AMAZING shopping experience...and with the holidays just around the corner...Kosta Jewelers will be a the tippy top of my holiday stops!

If I could give a half star rating, it would be a 1.5, and it is purely for the large selection of…read morejewelry. I received a gift from Silver Ribbon and loved it. I needed some new pieces of jewelry and thought I would give this place a try. I was impressed with the large selection. That's about all I can say for this place. I went in with the intention to spend a decent amount of money on jewelry, but left after 20 minutes of not being acknowledged by one sales person. The moral of the story: Don't judge a book by its cover.

I'll start by saying that I used to go here at the old downtown location and I liked it a lot for…read moregifts and casual, inexpensive jewelry. This was my first visit to the new store and I was completely unimpressed. There is a smaller selection now and they don't have as much of the simple silver jewelry that I liked. What really turned me off was the customer service. I was the only person in the shop and nobody greeted me or asked if I needed help. This is a small store, and there were 3 girls at the counter, but I guess they were too engrossed in their conversation about their ipod playlist to worry about the only customer in the store. This went on for a few minutes and I finally left. I don't plan on coming back in the future.