I purchased a Citizen's watch online. I was sent the watch in a Bulova box. At first I thought they…read moresent the wrong watch. After opening the box, it was the correct watch. It was a gift. I had the incorrect box , no warranty card...nothing. This was a gift and would be embarrassing to give in Bulova box with no paperwork. I contacted Zales and was told "I would have to go to a store to try and get a correct box and that paperwork was now digital" Weird, I have many Citizen's eco drive watches of my own , all with the correct box and paperwork from the jeweler. Needless to say , never again! I will go to my local jeweler next time.

Chrissy is a very helpful employee, she was very patient with my questions. Pretty good selection,…read moreit is a chain so you won't find something "unique" but on the other hand you can get a maintenance plan and have the size of ring changed or maintenance of jewelry done at any zales store anywhere..

Admittedly there on a slow day but they took two links out of a watchband that I didn't purchase…read morethere and were very amenable to browsing and asking questions. I was definitely treated right when I spent nothing so I'll make a mental note where to return when the need for bling arises. Five easy stars.

Verry disappointing !!! We have used this jeweler numerous times as our only jeweler. They do not…read morestand behind their products , they nickel and dime consumers to purchase extended warranties . We purchased expensive wedding bands less than 6 months ago and the diamonds are lose and one fell out from a poor setting . They refused to make the jewelry right and said a manger will call but of course no contact back . Dont go here if you want a jeweler that stand behind their products .

I had worked with haung for years. I was happy to have found him again. I had a necklace bail &…read moreclasp replaced. They were professional, courteous and helpful. He does great work. He always has.

Very nice people to deal with. Will continue review after I pick up my item. Very honest and nice…read morepeople. Great polishing job on a very difficult ring to polish. I will def be going back. Lots of pretty sparkly things to look at. Conveniently located in the Shoprite strip on BHP

Terrible vibe and service. Owner was extremely rude. I brought in a $5 gift card that was given to…read moreme some years ago and said "White Lotus-Hamilton Mall" on it. Owner seemed very upset by this and bluntly said she would not accept it. She tried to tell me that it was not from that location (I then pointed out the location which was clearly printed on the gift card), to which she then replied the gift card was also "too old." When I tried to explain to her that gift cards don't expire, and no store in the mall has gift cards that expire, she nastily said she didn't care what other stores do because this is her store. I tried to explain to her that if an expiration date is not put on the "gift card," a customer can't possibly know when they are supposed to use it by. At this point the owner did not want me to talk any further, became hysterical and started threatening to call security if I did not leave. If getting angry at a customer who comes to the store to redeem a $5 gift card issued by the store itself isn't bad customer service, I don't know what is. I was planning to buy two small Buddha trinkets, but left them there. This store culturally appropriates Buddhism and eastern religions in a sad attempt to jump on the hippie/meditation/yoga bandwagon, but ironically the owner seems to not understand any principles of said religions...nor even basic respect for customers which *any" retail store in the US would understand, not to mention a "high falutin" boutique that is supposed to deliver an elevated, personalized customer experience. My experience in fact was so harrowing I felt incredibly stressed out after my visit. Furthermore, the fact that she got so upset over a FIVE DOLLAR gift card, when most of their merchandise is not bargain priced, is actually just bizarre. If they are doing so badly that a customer presents a five dollar gift card ISSUED BY THE STORE and they have a meltdown over it, I can only feel bad for them, and I do. I recommend avoiding this place. In reality, much of it is merchandise easily available on Amazon for far less money. You are paying for the "ambience" and not much else. This place wants to act like a high end boutique but don't be fooled, the stuff there is cheap and so is the owner. AVOID.

I love the store so much! it's so calm, peaceful and cozy. It feels very high quietly as well!…read moreToday I bought a mood ring and i love it! My friends also love this store to get crystals! Everyone is so nice here as well.

Stopped by today to have my watch serviced. Olly (hope I spelled that correctly) was more than…read moreattentive--friendly, professional, and genuinely kind. The pricing was more than fair, and the service was excellent. I would definitely recommend checking them out at the Hamilton Mall for any of your jewelry or watch service needs.

Was welcomed and shown several pieces though mall was almost closing. Owner and employees took…read moretheir time with me as I looked for something specific. I did not decide to purchase at that time, since it was my first time looking for this specific piece and wasn't sure what I wanted yet. But, because it was my anniversary, the owner washed my rings as a gift. Thank you Gold n Diamond team!

The store is overly cluttered, alot of the same items & IT IS HOT in there , there is NO AIR !!…read moreStay away if its hot out

CHECK YOUR RECEIPTS! I have never left the Mays Landing store without being charging twice for the…read moresame item, by the same 2 cashiers (Diane and Christine!). I'm beginning to think this is an intentional practice on their part. Today in the Mays Landing store, Diane managed to charge me twice for the same item as she does each and every time I'm in that store, which is not very often (2 to 3x a year). It is 85 degrees outside and ZERO A/C. In fact, another employee while waiting in the long line told me it has been months since their HVAC has worked. Speaking of long lines, there were at least 6 employees in the back of the store, and ONE register open. Why does this always happen? Where is this store manager? Do they actually have one? They are closing the Cherry Hill and Mt. Laurel stores. Time to do the same in Mays Landing. This store is a wreck as though no one ever bothers to straighten it up, and the register clerks just cannot seem to do their job right!

The place is tiny and cramped, it's a mess in there. I sell my clothing and have had good and bad…read moreexperience selling clothing here but recently, it's been mostly bad. First of all, the guy is so unorganized.. he was tossing my clothes in and on top of a bunch of other clothes from the store. The ones he didn't want he threw them all back into the bag like they were trash. He didn't even look at all of my items, he took them out of the bag, didn't even unfold it and tossed it back into the bag. They're cheap.. good quality clothing they give you next to nothing for. You'll never get more than $25 out of them for a big selection of clothing, shoes, and jewelry. Don't understand their criteria for choosing the items they want to buy from you, they'll pass on a great pair of shoes but you'll turn around and see a pair of old and crusty heels for sale there.

I couldn't even contain my excitement when I heard a radio commercial featuring this consignment…read moreshop. I planned to visit my next day off and do some shopping! My time at Dolled Up was fabulous! I brought in some clothes of mine and got a small bit of cash; which, of course, went right back in Dolled Up's cash register! They have such cute stuff in there!! I got an amazing spring color-blocked H&M dress, a pair of HUNTER flats, a cardigan, two Victoria's Secret t-shirts and a Tommy Hilfiger shirt for $26.00. Awesome. I will definitely be returning!

Stopped in today, as always Irma (the owner) was gracious and took her time showing me items. They…read morehave a wonderful eclectic selection of jewelry, art and other hidden gems. It's always a pleasure stopping in when I'm near Haddonfield.

I'd really suggest checking out Evearts Jewelry Store! We've been tidying up our house found we had…read morea bunch of gold and silver items we no longer needed. We brought those items to Evearts, and they were incredibly kind, honest, and easy to work with. For each piece, they did their homework to make sure they were giving us a great deal by selling them. For instance, we had an old sterling silver flatware set. They explained that selling the item by the weight of the silver was a better option than trying to find an online reseller who bought individual pieces. Whenever I find more gold or silver items, I'll definitely be back at Evearts.