I've bought a few watches from Bernie Robbins before - and the courtesy and customer service from…read morethe store - especially from Andy Lazar, my salesperson, have always been excellent. The owner, Harvey Robbins, made sure to come over and say hello. I had contacted the dealer and Andy about a Tudor watch - which I wound up ordering, and just taking delivery today. Andy not only goes out of his way to listen to what I want, but always makes sure to spend extra time determining my needs and explaining the options, and then orders what I want immediately if he doesn't have it in stock. The price was fair - and besides the dealer being authorized to honor the warranty, I get such a positive feeling of honesty from the dealer, and a clear focus on my needs, that I'd really hesitate to buy a brand that they carry elsewhere. A great place - in all the locations! I dealt with the Somers Point, NJ store this time - but have had equally positive experiences in Marlton, NJ & Villanova, PA.

I recently had to return my Rolex watch for service, I did so through Bernie Robbins in Somers…read morepoint. from the beginning to the end they were incredibly professional, the person I dealt with Jim, was fabulous did everything he said he was going to do, did it when he said he was going to do it and made the entire process easy for me. I'm in Florida for the winter right now and they were kind enough to mail my watch back to me down here. When I was in a store I was very impressed with their selection and actually purchased an additional bracelet from Jim, which he kindly sending along with my watch as well. Highly recommend this jeweler. Next time I'm back in New Jersey I'm looking for something special for my wife, this is the place I'm going.

My fiancee and I couldn't have asked for a better engagement ring purchasing experience than the…read moreone we had with Renee of Roberts Fine Jewelers. As an active duty enlisted military member on a tight budget the whole ring buying process was very daunting to me. My girlfriend (at the time) was also nervous about the formality of the ring shopping experience. That all changed once we sat down with Renee. She was so kind, patient, and attentive which made it so relaxed, comfortable, and easy that my girlfriend never wanted it to end. Renee was not pushy whatsoever but was always available throughout the process. She gladly worked with me to ensure I got the best price possible and addressed every concern I had along the way. I highly recommend anyone interested in taking the leap to go straight to Roberts and ask specifically for Renee.

Everbody in the entire store is always welcoming and helpfull.Judy and Randy have gone out of their…read moreway to make sure we always get attention to detail for both service and purchases... Thank you....Sean

Gorgeous jewelry, high quality clothing . The staff is very friendly and helpful . It was a fun…read moreexperience, I highly recommend shopping there !

From the owner: Best Coin shop in Ocean City Gold and Silver BUY & SELL Gorgeous jewelry, high quality clothing…read more. The staff is very friendly and helpful . It was a fun experience, I highly recommend shopping there !

Great service, beautiful one of a kind pieces. Will definitely go back again. Conveniently…read morelocated in Central Square in Linwood.

Please do not purchase jewelry from this establishment. Went into the store to buy a gold boy head…read morecharm for my charm bracelet. Showed the salesperson the other heads on my bracelet, specifically showing the size and thickness of the gold charm I wanted to purchase. The charm with engraving was $650 plus tax. I went to pick up my bracelet and noticed the charm was only 1/2 as thick as the charm I showed her. The salesperson said if I wanted a charm as thick as my other charms I would need to pay an additional $238. The salesperson ordered the wrong charm. The salesperson made the error they would not correct the problem unless I paid more money. I also asked them to give me a price on a custom made bracelet before I had the issue with the gold charm.. She said it would run between $3000-$4000. Few days later she called to say it would cost $4900. Her estimate was so far off the original number. Went to another jeweler and got the same bracelet for $1100 less than their price. When I told them I would not be purchasing the bracelet because I got a better price. The response was why didn't you let us know, we could have worked with you. So the original price was an inflated price. This is a terrible way to do business.

Very courteous, professional service at a very reasonable price…read more Jewelry repair was done very fast in the best "Old World Craftsmanship tradition" Really hard to find these days. Things are repaired right there on the premises.

We were referred here by our waitress at Uncle Bills Pancake House. The main center diamond of my…read morewife's engagement right was loose. We are on vacation and didn't know where to go or trust. So we took the advice of our waitress. We are so glad we did. We showed up a little bit after opening. The jeweler was not there so we left and came back. The woman at the counter remembered us. She took our ring back and he tightened it right up in a about minute. Best thing he didn't charge us. Now the stones are tight, ring is back on my wife's finger where it belongs and she is super happy. So great day. We will be coming back!!

This shop is high end , I love the choices you have.,The owner and help are spectacular, friendly…read moreand very helpful. I highly recommend this shop. Be kind to yourself and visit this shop. Christmas right around the corner gentlemen Give this new owner a chance to make a great shopping experience

I can not say enough wonderful things about everything there. Johnis is a wonderful warm person and…read moretreats everyone that comes in like family. Johnis has made me pieces like 25 yrs ago and I still have them they are classic stylish and VERY well made works of art.

Went there to get batteries for my two watches the woman who waited on me was very personable and…read moreit only took about 10 minutes I'll definitely be a return customer!

I called to politely ask about a watch battery to be changed. I was told $18.99. Then I asked if…read morethey were open around 1pm-2pm? The lady said yes. I went back on Friday and nobody answered the door! Rang the bell four times and called twice! No answer. Then the third call, a lady answered and said she was in the bathroom for 15 minutes, while I stood outside? POOR customer service! No employees in the store! No repair worker on duty! Poor customer service!! The store looks bankrupt! Save your money- find a better jeweler. .

I called and spoke with Artie when I made my decision to purchase a ring. Right away I could tell…read morethat this man knew his craft. He made me feel very comfortable while I spoke with him over the phone. We then made an appointment for me to come into the store a few days later. When I went for my appointment and first met Art, he sat me down and right away he asked me what I was looking for and what I could afford. He then began to give me an education in the school of diamond buying...emphasizing on the "4-C's." I felt as if he was looking for my best interests and didn't want me to purchase something that I couldn't afford and didn't really want to buy. Art then began to doodle some ring conceptual drawings on paper for me to see and understand what my ring could look like. You see, at Palace Diamonds, they can and will custom design your ring and they will do it all while keeping your budget in mind. Art continued to ask me if I could afford a little extra in my budget and with my permission he then set out to find my perfect diamond and put it into a ring setting that would make it something more than special. The final product was as brilliant a diamond and as classic a setting as I could ever have imagined. My fiancée ABSOLUTELY LOVES her ring and she even insisted on meeting Art to personally thank him for his guidance, expertise, and professionalism in making her dream engagement ring come true. Trust me; you only get one chance to make someone's heart melt when you ask them for their hand in marriage. Palace Diamonds knows and understands this. You WILL NOT be disappointed.

I had worked with haung for years. I was happy to have found him again. I had a necklace bail &…read moreclasp replaced. They were professional, courteous and helpful. He does great work. He always has.

Took in several watches to get new batteries plus to resize my wedding band and engagement ring…read more Great customer service and my rings look brand new and are so sparkly and fit perfectly!

I needed to get some work done on some jewelry and Natalie's was the only place I called that was…read moreable to both do the work and have it done in the timeframe I needed. Friendly, fast and expert service. They also clearly were not trying to up-sell or to inflate the cost of the repair work; on the contrary, they provided options at various costs - professional, honest and they did excellent work. Highly recommended!!!

i have a couple watches, always have since i was a teen, not a rolex, but decent watches. whenever…read moreive had to get them sized, or internal work done this is always where ive gone, and hes always done the work in the shop usually in front of me unless he has to order special parts or something. hes a very nice honest man, his wife is also very nice. he forsure knows what hes doing without a doubt. this is a very under rated shop that deserves to be more recognized for things beyond his master clocks work hes capable of doing.

Great business I own several high end watches and needed much repair and all service was…read moreoutstanding. I'm just shocked that he is in little egg harbor this towns high end watch Is the fake gold seiko watches. That's high end to these people