Gorgeous jewelry, high quality clothing . The staff is very friendly and helpful . It was a fun…read moreexperience, I highly recommend shopping there !

From the owner: Best Coin shop in Ocean City Gold and Silver BUY & SELL Gorgeous jewelry, high quality clothing…read more. The staff is very friendly and helpful . It was a fun experience, I highly recommend shopping there !

We were referred here by our waitress at Uncle Bills Pancake House. The main center diamond of my…read morewife's engagement right was loose. We are on vacation and didn't know where to go or trust. So we took the advice of our waitress. We are so glad we did. We showed up a little bit after opening. The jeweler was not there so we left and came back. The woman at the counter remembered us. She took our ring back and he tightened it right up in a about minute. Best thing he didn't charge us. Now the stones are tight, ring is back on my wife's finger where it belongs and she is super happy. So great day. We will be coming back!!

Been our jeweler for years. Mr. Stecher is always courteous…read moreand with a smile. Repairs done in a timely manner and a reasonable price. Check out their jewelry displace. Beautiful!!

Everbody in the entire store is always welcoming and helpfull.Judy and Randy have gone out of their…read moreway to make sure we always get attention to detail for both service and purchases... Thank you....Sean

My fiancee and I couldn't have asked for a better engagement ring purchasing experience than the…read moreone we had with Renee of Roberts Fine Jewelers. As an active duty enlisted military member on a tight budget the whole ring buying process was very daunting to me. My girlfriend (at the time) was also nervous about the formality of the ring shopping experience. That all changed once we sat down with Renee. She was so kind, patient, and attentive which made it so relaxed, comfortable, and easy that my girlfriend never wanted it to end. Renee was not pushy whatsoever but was always available throughout the process. She gladly worked with me to ensure I got the best price possible and addressed every concern I had along the way. I highly recommend anyone interested in taking the leap to go straight to Roberts and ask specifically for Renee.

I called to politely ask about a watch battery to be changed. I was told $18.99. Then I asked if…read morethey were open around 1pm-2pm? The lady said yes. I went back on Friday and nobody answered the door! Rang the bell four times and called twice! No answer. Then the third call, a lady answered and said she was in the bathroom for 15 minutes, while I stood outside? POOR customer service! No employees in the store! No repair worker on duty! Poor customer service!! The store looks bankrupt! Save your money- find a better jeweler. .

Went there to get batteries for my two watches the woman who waited on me was very personable and…read moreit only took about 10 minutes I'll definitely be a return customer!

I've bought a few watches from Bernie Robbins before - and the courtesy and customer service from…read morethe store - especially from Andy Lazar, my salesperson, have always been excellent. The owner, Harvey Robbins, made sure to come over and say hello. I had contacted the dealer and Andy about a Tudor watch - which I wound up ordering, and just taking delivery today. Andy not only goes out of his way to listen to what I want, but always makes sure to spend extra time determining my needs and explaining the options, and then orders what I want immediately if he doesn't have it in stock. The price was fair - and besides the dealer being authorized to honor the warranty, I get such a positive feeling of honesty from the dealer, and a clear focus on my needs, that I'd really hesitate to buy a brand that they carry elsewhere. A great place - in all the locations! I dealt with the Somers Point, NJ store this time - but have had equally positive experiences in Marlton, NJ & Villanova, PA.

I recently had to return my Rolex watch for service, I did so through Bernie Robbins in Somers…read morepoint. from the beginning to the end they were incredibly professional, the person I dealt with Jim, was fabulous did everything he said he was going to do, did it when he said he was going to do it and made the entire process easy for me. I'm in Florida for the winter right now and they were kind enough to mail my watch back to me down here. When I was in a store I was very impressed with their selection and actually purchased an additional bracelet from Jim, which he kindly sending along with my watch as well. Highly recommend this jeweler. Next time I'm back in New Jersey I'm looking for something special for my wife, this is the place I'm going.

I have been looking to get new ear piercings for a few years, but nothing ever worked out. i tried…read morea few other places on the boardwalk this week and no where else was helpful. alexander, a soon-to-be senior, was attentive from the start! impressive young kid! i'm a high school teacher and decided i trusted him to pierce my ears. he was awesome! even tried talking to me to keep me calm by asking what books i teach. i would 100% go back and recommend the store. the value, selection and cost was awesome. the store is lucky to have him and they have great rates!! if you're not sure, now you should be. go:)

Nicest charm bead selection in OC, beads that you can't find anywhere. Why can't you find them…read moreelsewhere? Because the owner makes them, A tiny bit pricier (like $15 more than the regular silver charm bead) but very unusual OC charms. I got the Johnson popcorn bucket charm that is in the shape of a Johnson popcorn bucket. Love it!!! And just got the OC Boardwalk charm for Christmas

Please do not purchase jewelry from this establishment. Went into the store to buy a gold boy head…read morecharm for my charm bracelet. Showed the salesperson the other heads on my bracelet, specifically showing the size and thickness of the gold charm I wanted to purchase. The charm with engraving was $650 plus tax. I went to pick up my bracelet and noticed the charm was only 1/2 as thick as the charm I showed her. The salesperson said if I wanted a charm as thick as my other charms I would need to pay an additional $238. The salesperson ordered the wrong charm. The salesperson made the error they would not correct the problem unless I paid more money. I also asked them to give me a price on a custom made bracelet before I had the issue with the gold charm.. She said it would run between $3000-$4000. Few days later she called to say it would cost $4900. Her estimate was so far off the original number. Went to another jeweler and got the same bracelet for $1100 less than their price. When I told them I would not be purchasing the bracelet because I got a better price. The response was why didn't you let us know, we could have worked with you. So the original price was an inflated price. This is a terrible way to do business.

Terrible experience at this store. The owner was extremely unprofessional. She did not take the…read moretime, nor seemed to have the skill, to provide a clear aligned vision of the expectation of an expensive new mount for a diamond ring. When I was unsatisfied with the outcome the owner again couldn't be bothered to speak with me in a professional manner and blamed me for not understanding the details that go into jewelry making. Isn't that what she's supposed to do? Make her customers understand and/or dare I say satisfied? Her staff apologized to me under their breath in fear of retribution.

Immediately pressed because my cousins and I were accused of stealing for no reason. The woman was…read morevery rude and told my 14 year old brother that he looked scared. Probably the worst first impression of a store I've ever experienced. Would 1000% not recommend.

I absolutely love silver, and it's almost all I wear (over gold) since probably my early 20's…read more This place makes my motor run! Sterling silver galore, steel, and even some costume jewelry. I was in the market for a silver chain for my son for his crucifix. He wanted a longer chain that could just fit over his head without taking it off. Within five minutes in 'Silver Secret,' I found the perfect one. A 24" sterling silver rope chain. Nice and sturdy, and with a good solid clasp. I think the male who waited on me was the owner. Very nice man. He was training a young female. He was pretty patient with her. Both were kind. I can't wait to visit again when I have some more time to peruse for myself :)