I thought about not coming there because of the unfortunate reviews they had. However, since my…read moreglasses are broken af, I seriously need a brand new prescription because NO ONE IN THE WORLD WILL TAKE MY EXPIRED PRESCRIPTION AND IT HASN'T BEEN THAT LONG, SO. Anyways, I went there, had a smooth day. Waiting line there wasnt as long as it stated below the reviews, it was short and quick. Staff and Dr. Kim was cool, friendly, and got your back. Thanks to them, I receive a new prescription and now, i need to find a pair of frames that'll last long.

First and last visit! After having waited for an hour, I was called in, NO questions asked (I was a…read morenew patient), eyes were examined, hardly any comments made, I got some glasses prescribed (though I wear contacts) and when I wanted to ask my questions, I was told by the doctor that he didn't have time for this, he should have left already. Excuse me?! So I paid for the examination and will never ever enter this place anymore. The only positive thing is that the rest of the people working there today were really nice. That's why 2 stars, for them 5, for the doctor a fat 0.

Very friendly and informative staff that explain the procedures every step of the way. Even if that…read moresection of the Styertowne Shopping Plaza where Insight is located is a little dated, inside the office space is really nice and modern.

Not only have I been a patient at this office, but I just learned that my daughter was also a…read morepatient. While purchasing $800 glasses from an optometrist once and getting partial coverage from insurance is a necessary thing, it is not always a budget friendly option. Fortunately there are online options available to order with a prescription. I know that these offices are reluctant to share prescriptions due to the increasing use of these online options. But they are in fact OUR prescriptions. When my daughter called for the PD #, NOT an expired RX, they would only offer it for $25. That seems absurd since it is her medical history. And quite frankly none of their business what she will do with her OWN records. But to assert that it would be a liability for them to give that number to her is asinine. Their conversation escalated to unreasonable proportions because of the staff's incredibly condescending responses. We will not be doing business there again. Unfortunately they couldn't see the value of doing this courtesy.

I had a great experience, not sure why the low reviews, Joanne was super nice and professional and…read morethe girls up front were extremely nice and informative.

Very bad customer service. Impossible to get a human on the phone, calls go to voicemail and doctor…read morerefuses to share eye exam reports from previous year with patient's provider citing the patient hasn't returned for another exam. Ridiculous. We are referring patients to another eye doctor.

If you want to get over charged then go here I have state eye care insurance and my daughter came…read morehome with a 200 bill and she said $70 was from last year lol and never billed us once she is way over priced for contacts go some were else

I love this place, its a cute little shop just off of Alps Road in Wayne near DePaul Catholic High…read moreSchool (if you know where that is). Great staff, homey environment, and amazing doctor! I was a patient from when doctor Yvonne Morillo was working there and I have to say every doctor since has yet to disappoint! Both doctors made me feel comfortable and helped me to understand my eyes and glasses better after the exam. Next time I am getting sports glasses there and can't wait to see what next visit brings!

Never have I ever had an eye exam where they did not need to blow air in my eye. The doctor also…read morehad me look outside a real window for some tests which I truly appreciated. We are human who go outside and all tests should not only be performed in an office if you ask me. I came about 2 weeks earlier than my appointment because they had a cancellation. When I made the appointment, the receptionist said they'd call me if they have a cancellation so I can come in. They did just that. They kept their word and I was able to come in. I highly recommend this place.

I recently visited gem family eye Care and the staff was excellent. They were friendly and the…read moredoctor was very nice and answered any concerns I had during my exam!

The amount of time spent on someone to answer the phone is ridiculous more than 5 mins to get…read moretransferred to the floor of the patient.. The nurses and people that are clerks are very rude and very unprofessional They need to give phone etiquette!!! Overall the rooms and common areas were very clean Unfortunately did not get to speak to doctors in person they call you and rush thru the details of the patient progress and of course diagnosis

The worst I have ever been treated in my life. I was taken to urgent care by ambulance early…read moremorning of 9/10/22 after being jumped and robbed. I am a dark skin black woman so my injuries weren't readily available enough for them so they pushed me in a corner and closed the curtains. Never been treated this poorly down south and the south is known for being racist. It's a different type of racism up here especially for black women seeking medical attention.

I had my first appointment today, 8/1/25. I spoke to Michelle at the front desk and she treated me…read moreprofessionally with patience, although I was confused about my insurance coverage. Then there was a young gentleman who performed eye tests who was courteous and made me feel very relaxed. Dr. Galina Niyazov answered all my questions professionally and I really appreciated her warm, caring manners. I recommend this vision center highly. Thank you Mega Vision Center team. Sincerely, Yoon

I have come here over the years with my family and most recently came with my son for his first…read morepair of glasses. The staff here is very polite and direct. They take temperatures at the door everyone must be in a mask. They clean the waiting room couch with alcohol and sanitize often. Mega vision carry's a large variety of name brand glasses, which happen to be the ones my son selected. Thanks for the great service.

New York Vision Associates is a true gem, and Dr. Katherine Yau Wong is an exceptional doctor. From…read morethe moment you walk in, the receptionist warmly welcomes you into their beautiful, new office. My eye exam was unparalleled, far surpassing any I've had elsewhere. Dr. Katherine Yau Wong is smart, knowledgeable, and compassionate. She listens, never rushes, explains everything clearly, and uses the latest technology to provide a truly comprehensive exam. She genuinely cares about her patients, and it shows. The practice also offers a fantastic selection of eyeglasses and everything contact lens wearers could need. Their new location is extremely convenient, just off 5th Ave on 34th Street, across from the Empire State Building. I am very grateful to be a patient here and highly recommend Dr. Katherine Yau Wong!

Fantastic experience with Dr. Katherine Yau. I went in for a regular eye exam and she was…read morefriendly, extremely knowledgeable, explained any issues to me in layman's terms so I could comprehend, answered all of my questions eloquently and tersely, yet did not make me feel rushed. She prescribed contact lenses that are comfortable and taught me how to put them in. Highly recommend Dr. Yau for your eye care needs. She is the best optometrist in Manhattan!