If I could give 0 stars I would. Don't waste your time ! I purchased new watch batteries from them in May for 2 watches and paid $20 trying to support local. Even the initial interaction was strange. Went today ( October) to get one of the watch batteries replaced. It had stopped working a few months ago and I wanted to get it replaced as it within the window to get a new battery from them for free. They refused as they said " it's time to get a new watch battery as it's been 5 months" and I wasn't about to pay them for a new battery when I had already paid $20 & was told I could have them replaced by them for up to a year. I told them " it's within the time limit provided from your business and you could help me out as I already paid $20 in October." I took my watch, my receipt with proof of purchase and walked out. Unless you feel like arguing with people who don't listen I would go somewhere else. Save your time and order watch batteries from Amazon & do it yourself. read more

Gold Mart Maui - Antiques Near Me - Kahului, Hawaii

I had gotten my daughter's ears pierced at a place in Kihei and one of them ended up being off, not center/congruent as the other one. Going back to the original place didn't seem to be a good option anymore and I heard from a friend that they had a good experience for their daughter at Gold Mart. They were able to take us a walk in. Zeny & Gina were so friendly, so helpful, and seemed to be very experienced! My daughter is 6 months old and they were able to be patient, mark the correct spot and check with me before piercing, and they were so fast! The piercing was included with the purchase of an earring set and the cost was very reasonable, we got a cute set of earrings for about $60. So worth it. I wish I had known about them and taken my daughter in the first place. So thankful for the pleasant experience we had and would definitely would suggest to anyone else! read more

This may not be an appropriate review but I popped in with my old dad's watch because he thought it needed a battery. A jewelry store downstairs recommended I come here since they are able to open watches and change batteries. They quickly popped the back off the watch and said there was nothing wrong with the battery. No charge. She even corrected the digital date. They did try to get me interested in purchasing some jewelry, but that is not what I came for. Very quick and friendly service and I was satisfied. read more

Took our 3 month old baby girl here to get her ears pierced and the woman who did the piercing was very helpful & fast with the actual piercing. Gold Mart was recommended to us by a few people for baby piercings and I'm glad we went with them. $50 and they had lots of stones to choose from! read more

Gold Mart Maui - Antiques Near Me - Kahului, Hawaii

I purchased a 24K gold anklet in December and I asked if they could add a Love charm to it And of course they said yes! So it cost me almost $400 for the anklet and $90 to add the (solder) charm. When I picked it up I was happy to see it come to life but I wasn't happy with the work done on it! Very Amateur Work and the cost was $45 x 2 for them to solder each side of the charm to the anklet. I wanted it done cause the person who gave me the charm is no longer here and means the world to us. It's now February and the anklet broke cause it got caught on material. Anyways yesterday 2/15/21 I went in to Gold Mart and asked if they could repair it and I explained to them what happened and that I purchased the anklet and had them add this charm to it for me. So, than that lady went to talk to the other lady and she said yes! So the First Lady I spoke to said yes! we can do it with a fee of $35. So, I told them why? you folks did the work and it broke very easily so that tells you the work wasn't done right (good). So, than the other lady heard and she finally remembered me and said ok let me talk to the jeweler and get back to you. I said ok, fill out the envelope with my info. and left. Than they called me at 4pm on 2/15/21 and told me that they can do it and the charge is usually $45 but, we give it to you for $25. I was not happy and told them as I was upset now but this is bullshit! I spent almost $400 on the anklet and paid for you folks to solder it ($90) and just to have a few minutes of your guys time you still like charge me? Is this how you take care of your customer! I can see if I didn't buy the anklet from them and just had them add the charm. and I also told them why sooo much different prices for (solder) repair first you say $35, $45 and now $25 so what really is it. One lady say one thing and the other lady says another. I told them get their stories straight. I will never go back to this store and I will definitely take my business else where and support another repair jeweler in Kihei with much better craftsmanship in this trade. Bad Service and Greed!! read more

The ladies working there were great! I went in to have my three month olds ears pierced. They took the time to make sure the piercings were even, kept her as happy as possible, and maintained sanitation measures. The cost was reasonable as well. Definitely recommend. read more

Went to pick up my watch and a metal piece from the strap was missing. They insisted that I brought it in with out that piece. Got into a big discussion and felt like they all ganged up on me. Told them that I wasn't going to pay the $5 fee without that piece. We went back and forth about it till the the guy says just leave. So I did. These people have no clue on how to handle customers in a friendly matter. The read more

Absolute rip off for anything you buy here. Please people, do your own research before deciding to buy any jewelry. They have quality products but they upcharge INSANE amounts because they are located in a mall. They are selling $800 worth of gold for $2500-3000 and people are buying it. Most of the gold they sell is 14k. Do your research on the current price of 14k gold and see how much it is worth based on the weight of what you are buying. Obviously they must bump up the price a little but how much they do it is absolutely absurd. No one should buy their gold or any jewelry from here. read more

They must have had a 2 yr old kid doing repairs in the back. I got my watch back with glue inside the glass and on the minute arm. SMH After they "Sent-It" out to get Re-repaired, I got it month later... to find fingerprints inside the display area and the crystal was not fully glued back into place.... So if any one is interested in a cheap movado let me kno. We can both thank #GoldMart for that. read more

Gold Mart Maui - Had my movado repaired/ruined here.... dont do it people... - Antiques Near Me - Kahului, Hawaii