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Going Nuts

5.0 (1 review)
Closed 9:00 am - 5:00 pm

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3 years ago

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Spice Centre - Freezer area with feature items for sale

Spice Centre

(12 reviews)

$$

I have been going to this place since 14 years now. Even knowing the prices are way too high…read morecompared to other Indian stores. Today the owners have crossed the limit. I have witnessed so many times that they are so rude to customers. When customer confront them they usually tell them not to come to the store again and we don't need customers like you. Today same thing happened to me I have confronted them today about my item. I told the owner that the product you guys sold me wasn't the right one I'm looking for. I was looking for clothes for my idol But instead of selling me the right product the owner sold me decoration item which look like a dress but actually it's a decoration when I opened it. I have been to the store several times and complained to the owners that the product you guys sold me it's not correct can you please exchange I don't need money or anything I just need my product to be exchanged. always there give me a different different reason and walk away. Today I went there again I have requested but again that lady told me Decorate your place with that item it will look nice and didn't even consider my request And again walked away. Whenever I try to talk to them they just walk away husband and wife. Wife always makes the faces and tells the husband something in her language and then husband always tells me I'm sorry we cannot exchange the item. Today I have confronted them again. The wife did the same thing walk away. Today I told the cashier to call the younger brother he is super nice and humble but I guess he was out of store so he called the owner again owner came and start again telling me his so-called policies and start arguing with me. I have told the owner the product you have sold me is no use for me and I will return you the product and the money just keep it as a donation. He got super offended and told us that we will refund your money you don't have to buy anything from our store but my mom said you know what this is a prayer item I will buy it it's OK. While my mom is proceeding with the transaction The guy is talking nonstop Telling us that we don't need a customer like you and don't ever come to the store I was also upset so I told the husband and wife that you guys are frauding the consumers and you both husband and wife Are both fraud and I walk away from the store. The owner have started to curse me. He is so unprofessional unethical, no customer service at all. He thinks this is a Third World country that he can manipulate anyone and sell his junk product to people. we consume alare not stupid we know that it's a small business and we are always promoting them even by knowing that the make up price is 500%. You guys should go and see the Prayer items are super expensive and higher marked. Last time I went to the store to the produce side there was lots of mouldy pita bread on the shelf.Store is filthy dirty but as a customer we can never voice out because the male owner right away will start insulting you and will harass you in front of other customers and will tell you not to come his store again. This is extremely shameful and definitely I will take this concerned further. Another thing he always tells me that they don't return any pooja item but in the receipt it's clearly written jewelry/Gifts items are final sales. It was not jewellery or gift it was decoration which they have told me it's a dress for the idol.

This is one of my to-go grocery stores in Edmonton. I always go here for shallots and fresh ring…read moreof fire peppers. The shallots that they have are different with other Asian or regular grocery stores. They are smaller, stronger and sweeter. Every summer, I stock fresh ring of fire peppers from here and keep them frozen. I was also able to find Jamaican mangoes that have a similar appearance with Indonesian mangoes. One time I also found green amaranth spinach that wasn't very common to be found in Canada. Lovely selections of tropical produces! Lovely owner and staffs! They have been always so helpful everytime I have questions. Basically I go to this store twice a month or at least once a month to stock up for shallots.

Going Nuts - gourmet - Updated May 2026

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