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    Going Going Gone

    4.2 (5 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    DICK'S House of Sport - Bag with box of shoes and receipt all obtained less than 24 hours ago and i cant make a return on shoes im not going to wear

    DICK'S House of Sport

    (38 reviews)

    $$$

    Clear Lake

    After a dismal experience at the Houston Galleria Nordstrom, I decided not to buy the shoes there…read morebut noticed that Dick's carried them. Go figure, all of the 'local' stores (some of them 20+miles out) showed one pair so I knew to call to make sure they had them before driving out. Of course, the closest one didn't have them, but the next one out in Friendswood (Baybrook) did. I didn't mind being on hold to confirm this, so I was on my way. The drive out wasn't so bad, and the parking lot was huge since it was in a decent sized shopping center. I did have to wait in the checkout line (which had only 2 people working) so it was about 10 minutes, but more associates were brought on after this. I wish they were on hold in the actual shoe section since I wanted to make sure the fit was perfect and when I brought this up, the guy said I could bring them back if they didn't work out. I took them back to the shoe area after purchasing to try, and they worked. Service was great over the phone with the girl who confirmed the stock, and the guy at the register was cool as well. It was worth the drive out here!

    Amazing experience at this store in Baybrook Mall…read more We had called regarding getting a Puma Hyrox Shoe that was only offered online for an upcoming Hyrox race. Christian went above and beyond to find the shoe in our size after getting special permission from Justin the manager to sell it since it was not even on the floor yet due to an upcoming Hyrox event they were having at their store. That type of customer service will make us a Dicks Sporting goods customer for life. Their marketing person even came over to tell us about upcoming events leading up to the Hyrox event in Houston and welcome us back. Even though it was over an hour drive, we absolutely will return to this location and will tell all our friends that live closer to this area about how amazing we were treated .

    5.11 Tactical

    5.11 Tactical

    (10 reviews)

    Clear Lake

    I normally don't leave bad reviews of business establishments, but I find it very appropriate to…read morevoice my opinion for this specific store location.. I am a full-time Paramedic, and I rarely have the time off, but today was my day off, and I decided to take some time out of my day, and drive to this store in hopes of purchasing some new boots for work. As I walked through the door, the two men behind the cashiers desk, barely greeted me, as if they didn't care for my potential business or value me as a customer. They were too busy leaning back on the side countertop of the cashiers desk having a private conversation, instead of projecting a welcoming attitude, and thus emitting a positive atmosphere.. NOT once did ANY of the employees on shift ask me if I needed any assistance in finding any products. NOT once did they walk over to check if I was finding everything okay, which in fact I was not, because the lack of stock in the tactical boots area was terrible..and NOT once was I given the impression that I was a valued customer, which made me feel very unwelcome, and uncomfortable...I have in fact over the years spent a lot of money at this store for work gear, and presents for my family, and I have always found the employees to be rude, lazy, and unwilling to lift even a finger to help a customer. I didn't say anything because I gave them the benefit of the doubt..but today was their last chance. Due to the ongoing terrible customer service, and quite frankly, an ongoing lack in merchandise sizing and inventory..which I've noticed over the years, I would NOT recommend anyone to to take time out of there busy schedules to spend their hard earned money at this location. I feel that exceptional customer service is a massive driving force behind any business, and as someone whom has worked many years in the customer service field, I find the employees of the Webster location's lack of service, lack of effort, lack of any dedication to the customers needs, and their gross lack in professionalism, is absolutely atrocious.. When I walked out of the store, I made a point to look, and smile at the employee behind the cash register, as I am respectful. Not only did he look back at me acknowledging that I was leaving in a respectful and friendly manner, his vague type of glance, suggested a total disregard of respect. He made NO effort whatsoever to see if I had found anything I was looking for, nor did he tell me "Thank You For Coming Into Our Store Today", and or in conjunction with "Have A Great Rest Of Your Day"..which I feel is an example of a common courtesy which should be implemented in every business establishment for everyone whom walks into their store. I hope that this review is helpful.

    Very helpful friendly n best prices. They have a big selection on everything you can imagine.read more

    On the Run - Check out desk

    On the Run

    (36 reviews)

    $$$

    Clear Lake

    This is the perfect place to get reliable and high quality running shoes. When you arrive the…read moreemployees will watch you walk and size you correctly. They only hold the brands with the best reputation for being great running shoes. You won't get Nikes or Adidas. They gave me a 10% discount when I asked if there are any deals so be sure to ask! I was in and out in 5 min because I just wanted to rebuy my old running shoes that were worn in. If you want to go in just to try on they won't put on the pressure on to buy. Also if you buy 6 shoes you get the 7th free!

    I came to this store with hopes of waking out with a great fitting shoe and some insight on the…read moretype of shoe that would be best for me! Wow was I in for a treat! Sheryl ( I believe that is how you spell her name) was a very nice woman that knew what she was talking about! I believe she said she was the owner of the shop. They have been servicing the Clear lake area for about 15 years! So back to the shoe experience. I was able to tell Sheryl my needs , what my problem with my current shoes (average lower tier brand running shoes) and how I keep having or needing sports message or chiropractic adjustment on my lower back. She asked me to take off my shoes , measured my foot (width , height and arch support needed) , asked me to walk up and down the store and she immediately knew what kind of shoe would be best for me. It was so refreshing to know that she knew what I needed out of a shoe! She looked at my old running shoes to verify my step. She went to the back of the store and came back about 5 min later with 3 choices of shoes. She had me try on the first , walk in it and then try the next pair. One by one I would talk about how they felt and in moments she gave me her recommendation. I was really impressed with the owner and the store. You can tell the running gurus come here for a reason. They seemed to have several folks in the store helping people and I paid about $125 for the running shoes. They do have a rewards program so if you buy seven pairs of shoes the 7th one is free. After using the Brooks shoes on my first run it felt immediately different. No longer were my feet killing me getting off the treadmill or my feet and legs feeling just used up and sore the next day. My knees didn't hurt and my lower back felt fine. The cushioning and support on the shoe was what I needed. I can't say enough how happy I am with them. Thank you On the Run!!! I run for health reasons and I'm in no way shape or form a pro runner. Nor did I use to run track or cross section. I'm just an average guy that was looking for a change of the normal "running" shoe. Lots of options on shoes. Different brands and even different widths. -Rick Y.

    Going Going Gone - sportgoods - Updated May 2026

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