Placed an order, items were in stock online But when I went to pick them up only one of them was…read moreready and it was not obvious that the rest of my order would not be ready till next week. The employee helping me at the registern couldn't seem to care less and kept giving me attitude. Essentially putting the onus of blame on me, not the company. I then told him that I needed those pairs as soon as possible because the storm was coming tomorrow. He begrudgingly helped me find several other pairs to replace those and I thought everything would be kosher, I would pay the difference on what they were. He never mentioned that due to their policy he could not cancel the original order and I'd have to pay full price for the new pairs and then blindsided me with another $300 bill. I was visually upset by this to which he gave me more attitude and I said this is not my fault and then he said well. "It's not my our fault either, "you can just not show up next and it will be refunded." We can avoid picking those up and you won't be charged. Again placing the problem on me. Never once apologizing about the situation just continuously giving me attitude. The customer service would be a zero if I could give it that. Zero understanding of my situation. Zero respect for me just clearly wanted to leave and as soon as we were done he walked to the back room complaining about his day. Why he kept blaming me and acting like I was the nuisance, is beyond me. I get it, the day was very busy and long. Clearly he had it, also not my fault and no reason to treat me that way. Never apologizing about the situation the online system created. Never expressing any understanding for my poor experience. Never warning me that I'd have to pay twice and wait over a week for my money to be returned. Just blaming me and behaving very poorly. Oh, and the dude was going to throw away my receipt and I had to ask for it. What a PR*** I will go to KoP and avoid this location moving forward. Oh, the gentleman in the shoe section who helped me, he was fantastic.

Been here numerous times and always impressed by the level of customer service. I always find that…read morethey are extremely knowledgeable on the products and really educate you on what might be best for what you're looking for. Great items here and all decent prices too!

5-star!!! The guys at the shop were awesome at helping me pick out all of my gear. I needed a whole…read morenew setup as it's been a few years and all of my equipment was outdated. I needed a ton of help and just about everything I had to get was a hard size. They helped me with boots that are very hard for me given that I have big feet and other places were not accomodating with special orders and returns. Again, ALL of the guys there are SUPER helpful and I cannot begin to express how helpful they are. I'm thrilled and I'm already recommending friends to visit the store and will continue to do so. Thank you for all of your A+ help. You guys rock!

My experience was so-so in here. The store isn't that big, but I had to hunt for a sales person to…read moreask a question to. Seems like high school/college kids were the only ones working in there... They had a range of jackets, but very limited in color selection, which was a bummer. So make sure to call ahead if you want a specific jacket in a specific color... If you check the Burton website it'll say they have the jacket, but not actually say what color it's in.

Nice Store, Staff very Helpful, Bought what I was searching for at a great price during their saleread more

11/8/2025: This is actually pretty funny ... My wife dragged…read moreme into L.L. Bean to look around ... Nice store ... I was all set to spend $170 on a pair of winter boots. And then this old guy, an associate/salesman(?) started talking. And talking. And talking. And he somehow wound up talking me right out of buying the boots. After we walked out, my wife laughed and said she knew when he kept talking, that he was killing me and killing the sale. Anyway, when we got home, my wife found me a functional pair of winter boots in our basement ... Thank you, yappy old dude, for saving me $170!

Great service, the workers are wonderful. Held a jacket for me while I drove in from MD.read more

Medium sized store, clean, well lit, with good amount of stuff. This is not a factory store…read more Customer service is good. I came here looking for a jacket but they said they may not carry the same item from store to store; that's different! Most of their stuff is regularly priced, some are on sale and they did give front line discount of 50% off almost a year, awesome!!

I'm visiting from Ohio so I called in to ask for advice on local trout streams. The gentleman who…read morepicked up was very helpful! I got to the shop the next day to pick up some flies and they helped me select some flies as well as get my fishing license. The whole team there was very friendly.

I am new to fly tying just getting started and decided to pick up some supplies from tco fly shop…read more Was welcomed immediately by a couple people and Lenny came over to help me. Lenny was very friendly, helpful, and educated in the art of fly tying and was able to assist me in getting the materials I would need to start my journey in fly tying. Easy to talk to and answered all of my questions and explained what i needed to know to get me started on the right path. He didnt try to oversell me on anything and made some good suggestions. I will def be shopping here for all of my future needs.

Had everything I needed, and tons more cool scout stuff! Great for gifts if there is an outdoorsy…read morekid in your life. Prices dictated by BSA, but still very high for quality and the amount of use a kid will get before they need a whole new uniform the next year. When I was a Brownie and Girl Scout my uniform was the same every year of each level. I get it that uniforms are fun for kids, and graduating through ranks is character-building, but when switching out just the hat, neckerchief, slide, and belt buckle STILL costs over $52 per year PLUS $25 handbook per year, on top of the shirt/pants/belt that cost $81 and also over $200 in BSA/Pack yearly dues... come on! Woman was helpful and sweet at dressing room. She helped with how to adjust pants. Man who "helped" me was really extremely pushy, trying to force the full uniform on me before I knew what my pack required (and honestly before I could check eBay and Mercari for used options). He was absolutely the worst salesperson in terms of pushiness and made me not want to ever return. He dragged my visit out, trying to throw one item after another at me, and made me late to my next appointment. He was also condescending to my child (and he said he is a den leader, geeze!). Just awful. Got what I needed but I don't look forward to returning in the future.

If you're following the GPS pay attention as it takes you 500 feet past the entrance…read more Made the 40 mile round trip to pick up my son's gear. He is starting Cub Scouts. There is plenty of parking. The main lobby area is huge and should be used as part of the store. The store is VERY small but well organized. The store was packed today (Sat afternoon) so it was hard to walk around. Everything you can possibly imagine was in the store. It just needed to be twice as big The staff was friendly and helped me pick up the items I needed. I picked up the last child medium shirt and last small belt so hopefully they had more in the back. I even picked up a shirt for me and a cap for hubby. The uniform prices were crazy high but since ya gotta get it then there is no choice ($25 for a plain blue shirt and $25 for a pair of blue pants). Wish they made scouting more affordable for everyone. On the bright side the pants can turn into shorts so I don't need two pairs so that makes it a little better. I'll be back as they had some really cool kits that my son and hubby would love to build/assemble.

We love this location. They have so much in stock in store that you can avoid ordering online…read more Great selection of sports gear which is one of the biggest reasons we visit the store.

Dick's Sporting Goods is a reliable one-stop shop for all things sports and outdoors! The store…read moreoffers a wide range of products, from athletic apparel and footwear to equipment for nearly every sport. The layout is spacious and organized, making it easy to find what you're looking for. The staff is generally friendly and knowledgeable, often ready to help with recommendations or finding the right size. One area for improvement is pricing--while the quality of the products is excellent, some items can feel a bit overpriced compared to other retailers. Additionally, during busy times, checkout lines can get long, and finding assistance on the floor can occasionally be challenging. That said, the store's variety, clean environment, and commitment to quality make it a great choice for sports enthusiasts. Overall, Dick's Sporting Goods is a dependable place to gear up, and I'll definitely be back! One additional thing that just came to me, but would be a corporate decision, is that their reward points shouldn't expire. If you do not spend $300/year then you aren't ever rewarded. I don't ever spend $300 a year here maybe that will change once my kids are in more team sports.

Marquis (spelled wrong I think, sorry!) was incredibly helpful! He walked me through a few sections…read moreof the store to find what I needed. 10/10!

Entire store smells moldy every time I go there. Also, the younger workers just stand around…read morethrowing balls to each other.