We decided to update our bathroom - complete demo. The process went fairly smooth Jerry and staff were helpful and did a very good job. I did ask for him to seal the shower door, tighten some of the fixtures and put a handle on the bathroom door....only the fixtures were tightened. This wasn't a big deal since I knew he was coming back to paint for us so I assumed he'd finish when he came back. The only big negative I can say is he was late 60% of time which was inconvenient for my mother who works nights and was nice enough to come over so we wouldn't have to take time out of work. However even though he came late, he did stay late to accomplish what was needed for that day. We after this job, went and recommended him to two different families.
The painting was supposed to be for 3 days at a certain quoted price and than he was extremely upset with us because of our list of things that needed to be done. My house is not large at all (my husband & I painted the whole house in 5 days when we first moved in) we needed all the doors that he had put in painted, a few ceilings, 1 bedroom which is 12 x 12 and trim work on all the windows (which he states we only wanted some done which makes absolutely no sense). Tuesday went fine (one guy who is an extremely nice man) 9-4:30P, Wednesday no one came. Thursday seemed to go well, 2 guys but one of the gentlemen was in a foot boot. Thursday night he texted and asked to make the check out to him - no problem. We asked that he send an invoice to us and we started to go over every thing and he seemed shocked? I forwarded him the message which he gave me the quote with. We wrote the check and transferred the money to the account which takes about 24 hours which we had done in the past and was never an issue similar to the previous job which included upfront and completion money so two checks with a 1 day lag between receiving the check and cashing it. We should have made the check out to the business and this wouldn't have been an issue but he asked us to make it to him personally, later that evening (6:38P) when we were speaking he said he couldn't pay the the guys on payday due to the check not clearing - not very good business practice. We were extremely disappointed by the way he spoke to both of us. He went on and on saying that we took advantage of him and he's a "nice guy". That he went above and beyond for us - it's his job which he was paid for. I explained to him when we go above and beyond at work we don't get pats on the back and "kick backs". Needless to say, the last day of the painting they did needs to be redone, it is extremely sloppy work, (I wish I could post pictures) and my bathroom door handle is not installed and I need to have someone come out and reseal my shower door properly.
I can honestly say we wouldn't recommend him or his company to anyone in the future.
Melanie & Glenn Fernandes read more