Would not recommend this company... we brought our laptop here because the screen broke and they…read morecharged us for a new camera, cooling fans, screen, processor, etc... and it still DOES NOT WORK!!! On top of this, the owner or manager of the company offered to put a used processor out of his own personal computer that is several years old into our computer... And to complete my great service with this company, the screen is still broken and the cooling fans were never actually replaced, it still has the old fans inside it after taking the laptop apart myself. Do NOT go to this company, just buy a new computer... I spent $650 on this repair and could have boughten a new laptop of same version or slightly newer for just a couple hundred dollars more. Also, our repair took over two months!!! This company Sucks!

Helped me right away with a phone that wouldn't charge greatly appreciate there help!read more

If you're having a problem with your laptop and want an excellent internet technician to help you,…read morego to Central Oregon IT services in Sunriver and have Brandy show you how computer problems are solved. I am computer dysfunctional and when I have a problem COIT services has the answer. Over the years I've had many internet technicians help me with my laptop but Brandy is by far the best. She is fast, knowledgeable and explains the problem in a language I can understand. I can't begin to brag on her enough. Terry Thompson

Central Oregon IT Services in Sunriver is a lifesaver. I had an intractable problem with trying to…read moreuse the State Law Library website that several professionals had tried unsuccessfully to solve. I finally went to COIT in Sunriver and they solved it in a couple of minutes and wouldn't charge me. I had used their services before their ownership change with great satisfaction, and I was pleased to find they continue to provide extraordinary expertise in a very helpful and patient atmosphere.

A couple of years ago I took my iPhone to a small computer shop in a small strip mall in downtown…read moreRedmond. This shop provided great customer service. Unfortunately, when I encountered a problem with my iPhone today (7/7/2023) I had forgotten the name of the computer shop I used a couple of years ago. I did a Google search and saw that Redmond Computers & Internet Services is in a small strip mall in downtown Redmond, so thinking this was the right shop I brought my iPhone in so they could have a look. I was promptly greeted by a nice woman and her dog. I described the symptoms and the phone was given to a tech to take a look at it. Now keep in mind that this shop clearly advertises free diagnosis so I was expecting them to look at, tell me their interpretation of the underlying issue, and then tell me how much it would be to fix it. Instead, the technician came out and said I needed a new charging cord because there were no issues when the phone was on is charging cables. OK, I can take care of that myself so I'll just take my phone and go, right? Wrong! The owner said, "Charge him for 15 minutes of labor at $100/hour." Wait ... what? What happened to free diagnosis? I would like this business to do the right thing and give me back my money. They didn't give me a free diagnosis they gave me a paid diagnosis. Oh, by the way, the great computer store I had used the first time turned out to be Simplify Simple and they had moved to a larger facility near Fred Meyer. They will get all of my business going forward.

The guy was super rude and aggressive with me. I went to pick up my computer and it wasn't even…read moreworking.. it worked when I dropped it off then he copped an attitude and got all crazy with me.. I can't believe this is how people do business.. this guy should be fired or put out there's no way such behaviour is tolerated. Still charged me for service and broke my computer it won't turn on.

I typically buy from the big name department stores, but since moving to Bend it seemed appropriate…read moreto support a local business. I found Joe's add on Craigslist and immediately called him to set up a time to come in and look at his selection. He has strict Covid protocols, which I appreciate, and setting up an appointment was quick and easy. The store was clean and I was able to look at a great selection of computers and accessories. He's very knowledgeable and offered set-up tips and tricks to make sure my computer runs smoothly and efficiently for years to come. I bought an upgraded 13in Macbook Pro and I have been so happy with it's performance. I did some research after my purchase and I believe I got one hell of a deal on this upgraded Macbook. After my initial experience I decided to start shopping around for an Ipad and Pencil, but was having trouble finding a source/seller I could trust. I called Joe to see if he had any in-stock and he was currently out. He did all the footwork for me, found a great deal on, what looks like, A BRAND NEW IPAD. I am so happy with my purchases and have recommended his shop to all my friends. THANK YOU JOE! I hope others choose local and call JOE!

Joe is patient and kind and gracious. I recommend this business all day every day. I could not be…read morehappier with my experience.

In the year 2026, when most people just can't wait to go to some business, have a bad experience,…read moreand whine and complain about it online, I challenge any of you haters to walk into Mactek and have an honest complaint about the service you receive. This place is phenomenal. Full of do-gooders. Go-getters. Absolute champions of competency at their craft, and their craft is in high demand in the technological age. I've come into this business twice now, and both times I left feeling like I made the right decision going to these guys for help. A few months ago, I broke my 6 year old iPhone that I was too stubborn to replace. After they did a phenomenal job fixing it for me, I dropped it in the lake (my own fault) and it was clear it was time to just replace the device. I tried going to my phone carrier first (my phone carrier has 2 stores in bend. I have NEVER had a good experience at either of my own phone carrier's stores.) After wasting 2 hours in one of these said stores, I knew it was time to call in the big guns and just go to Mactek. Let me tell you I could have easily saved more than 2 hours of my life if i had just went to Mactek first. Colm greeted me the moment I walked in, I told him I need a new phone, gotta transfer some data from my old one that barely works, and he was more than helpful to all of my problems. He went so far above and beyond to make sure I was set up with my new phone, he even transferred my number/cellular data onto my new phone without me having to go back to my phone carrier store. I'm beyond impressed with this place and I'm about to tell everyone not just in central Oregon, but in the entire state of Oregon and beyond that this is the best Tec repair store in this time zone. Maybe the world.

Kayla was very helpful. She repaired my iPhone 15 and helped me adjust its settings so an annoying…read morepop-up went away. This actually improved some other related features that come up in my everyday work. She was pleasant and kind.