Probably the first I've seen a place being over staffed. Sometimes a good thing, but in this case not. The fact that there are extra hands around to help would say that everything would be under control but it was far from it.
Neglecting and not serving customers. I would like to say that I stayed out of curiosity to see how long they would keep their "great customer service" going, alas I had stayed there after ordering a drink that didn't arrive until 45mins later. When I asked about my drink I was told that it was on the way, to which when looking at the employees none were actually making it, but just standing around talking.
My drink was only made when one member of staff came around the tables and asked how everything was, surprised and visibly annoyed at her co-workers she immediately went away and made it for me.
It wasn't worth the wait. read more