I had a bat infestation. They were able to educate me on State and federal guidelines and the…read moreoptimum times to ensure successful removal. The two technicians were respectful, professional, and went over and above in establishing a plan to successfully remedy my issue. They even helped to take care of a Ground wasp nest while they were doing bat remediation. Exceptional service, when it's getting harder and harder to find people with such an outstanding attitude.

From the owner: Rely on us for animal control services in St. Cloud, MN You…read moremight not spend much time in your attic, crawl space or basement, but to squirrels, bats and other animals native to St. Cloud, MN, these spots are extremely inviting. When you need animal control services, reach out to Dick's Nuisance Animal Control of St. Cloud, LLC. Using humane methods, we'll remove any animals from your premises and return them to their natural habitat.

Very dedicated service and it was a fraction of what some of the scammers in this business charge!…read moreHighly recommend. Gary A.

*Update: The general manager contacted me soon after this…read moreencounter. He was upfront and honest about the reasons they canceled: Covid-19 and a crew accident left them short-handed, and he also confirmed there were safety concerns with North Minneapolis (interesting their staff was on their way when they canceled...seems those safety concerns were more the issue than being short handed). I offered to reschedule so the chaos could cool off and he said he would only reschedule if I agreed to take down my reviews - I told him I'd absolutely modify my reviews if he assured me that the blatant lying of his employee was addressed. I have not heard back in over a week. Do with this what you will, but I will not be working with them in the future. Please note that I was fully refunded.* I do not recommend - this company red zones areas they don't want to work in, then will lie to your face about it and hang up on you if you express your opinion on their behavior. Don't support them; take your business to a company that respects the community they serve and has more than a modicum of ethics. BEAST Wildlife Solutions canceled an appointment for attic inspection that had been paid for and on the books for a month. I received the cancelation call after getting a call from their inspector, and within 30 minutes of the inspector's supposed arrival time. They offered two excuses. The first was that "we've been considering a policy for several months to not do work in your zip code, as the homes are too old and require too much work to address wildlife issues." The second was "we didn't realize where you were located when we made the appointment." Both of these are at very best partial truths, if not flat out lies. They knew exactly where I was located when they scheduled the appointment AND when they took my credit card information for payment - they even looked up work they'd done for my neighbor (and told me exactly how much my neighbor had spent on their services..which seemed questionable at the time). This is blatant zip code discrimination, likely due to the tragedies experienced in my community over the last week associated with the George Floyd protests. Let me clarify: I don't believe they've done anything illegal. But, they absolutely are willing to lie to you and will do it with a smile on their face. In my opinion, businesses that discriminate blatantly do not belong in our city. Hopefully this review pushes a few paying customers (all would be awesome!) to more ethical, responsible, and worthwhile options.

We hired Tim in August of 2015 to remove bats from our home and keep them out. He guaranteed we…read morewould not have bats for 2 years. He did the exclusions and the sealing up of potential entry points. Jump ahead to the next bat season this summer (2016), and we still have bats. We called Tim and he came back out and he double checked all the possible entry points and said he didn't know how they were getting in, but he also "re-sealed" potential possibilities.  A few weeks later and we still have bats. I asked Tim that since he'd admitted to not knowing how they are getting in and that he had "sealed everything possible" (his words) that I would like a refund. Tim became vulgar and has refused to refund me my money.  He claims he has two years to fix the problem. Which as we all know, is not how warranties work. I have pleaded with him to reconsider. I have 4 kids living here in this house infested with bats and I can't wait any longer. We have to hire a different company now and we are out the $750 we paid to Preffered Wildlife Solutions. Save yourself the money and headache and go with a different pest control company.

We had one bat in our house and Tim came out. It was during the day and he therefore didn't find it…read more(which is reasonable). He then said he could bat-proof the house as he said there was a colony with 15-20 living in my attic. He said there were all sorts of areas in my house they could come in. I agreed to pay him over $900 to bat-proof; which included "exclude bats" and seal up various areas. He was there for less than 2 hours; including 45 minutes of just going through the house to try and find the bat; so approximately one hour of "bat-proofing" that included some caulking on my roof and adding some plastic mesh. He never went into the attic and never identified any evidence of the "colony". Contrary to what he told me on the phone, he never installed a bat door for the bats to escape. He also stated that if I didn't choose to go with him that day, it would be months before he could come back (should have been a clear red flag to steer clear). I feel that he was not trustworthy and would recommend using another vendor. That night, I was able to get the bat out of my house.

I contacted Dennis at Bat Free Batproofing last night because we just started to hear bats. He…read moreresponded right away, said he could service our home at 9AM the next day. He arrived promptly at 9AM, told use what he was going to do and how long it would take. He was incredibly professional, compassionate and likable. His service was impeccable, minimally disruptive and we're bat free. I highly recommend Dennis Bat Free Batproofing. Amazing service, I hope I never need them again but if I do I'll definitely call them. If you have a bat issue, I highly recommend this company.

From the owner: "Bat Free Batproofing and Attic Restoration LLC is a wildlife/pest control company with a track…read morerecord of success. We exclusively focusing on bat control and bat removal. We also have established a record of excellence in customer service. Bat Free has over 35 years of combined bat removal experience. Bats are our entire focus. Bats, bats, and only bats! We arrive in vehicles that are unmarked so as to keep the purpose for visit discreet. Bat Free LLC practices non-lethal bat proofing. Also, we have the equipment, education, and experience to deal with the aftermath of a bat infestation! Bat problems? Have a varmint? No problem! Give the pros at Bat Free Batproofing a call today! Live bat free! A BBB accredited business. A+ rating."

Long standing repitable Co. They contacted me right away and are investigating my situation , and…read morewill get back to me asap.

I had a mouse problem so I called Orkin to get an inspection. They tried to sell me a $43,000…read moreprogram with no promises of results! When I turned this down they tried to sell me a $4,00-+ progrma again with no promises! I decided to try their basic service whihc they said would help. After paying the about $600 I foudn I ahd an ant invasion the following month. I called them and they said they woudl be bakc in a week or so! I had no interest in waiting this long so I took care of ti myself. Awhile later I foudn I ahd an invasion of aisn lady bugs. Agian I was told they woudl be out in a week or so - so I took care of ti myself. After a few months it was clear that there had been no change i the mouse problem so I called them for some followup effort. They told me that they would resend thier earlier proposals and ahve amanger call me to discuss this. When I did not get a call I calle dthem again and got the same promise. It is now over a week and it is clear that I will not get a call from them. I would strongly suggest that you do not deal with this firm. I certainly will NEVER dela with them again.