Kelly Miranda Menard is a terrible artist and business owner. She is rude, unprofessional, extremely disorganized and always running hours behind schedule. My last appointment with her she double booked me and didn't tell me until I arrived for my appointment. She told me "come back in 3 hours" and started that I could "go to the mall" in the meantime... WTF? When I returned over 3 hours later, she was still tattooing another client and wasn't even close to being done. I ended up just going home because I was so frustrated and tired of waiting around killing time. As well, every single appointment I've had with her, she has nothing drawn up, and isn't even set up for my appointment. I once waited over an hour for her to try and get her printer to work. Also, good luck getting a hold of her. Her shop has no phone number listed and you can only contact her by email, which she rarely checks. I had to cancel my appt previously due to having Covid, she then decided to ream me out stating that she's a single mom with 3 kids and couldn't buy groceries for a week due to my missed appointment. I should also mention that it's nearly impossible to find the shop. No signs or indication that a tattoo shop is there. You have to go through a maze of hallways until finding the correct staircase to the basement studio. Again, no information is provided to clients regarding how to find the shop or get a hold of anyone. Kelly will also try to withhold your money and make every excuse in the book as to why she can't give it back. Avoid this evil woman at ALL COSTS! read more