I had a 2-1/2hour wait to see the retinal specialist which I thought was horrendous. The first part…read moreof my visit at 10:30 am with the technician went great. Then after my eyes were dilated, I was ushered into a waiting room where I waited until almost 1 pm. This place could take a few lessons in customer/patient care and offer check backs with patients while waiting. Offer healthy snacks or refresh their stale coffee pot. There was a drinking fountain, a coffee pot with Styron cups and a container of store bought cookies. There was also a tv screen that told dr wait time (my physician' wait time was listed as 120 minutes) with another TV playing HGTV. They may or may not provide free wifi; I suggest providing a docking station to charge cell phones as a courtesy. Also it would be good to know ahead of time that there is such a wait. I think if they know that there is going to be a long wait patients should be told upfront so they can adjust their schedule. I would have brought my portable office or some knitting. I was caught totally off guard and my emotions became frayed the longer I waited. I also believe they should look at how they schedule and not schedule so tight. Patient care was minimal. My appointment went past 1 pm. Offers for a healthy snack & a bottle of water would have helped. Patient care was minimal. I felt like I had been taken hostage in that waiting room. The reason I didn't walk out was because I didn't want to endure a second appointment in similar circumstances. I finally asked to speak with the manager who apologized profusely. After I did, it felt like I was shunted in quickly to see the physician. I hope I don't have to go back for a long time.

I have ALWAYS been treated very kindly, efficiently and promptly at Great Lakes Eye Care. My…read moredoctor was Dr. McKey, but Dr. Cook did my cataract surgery and I am extremely pleased with the results!! I would definitely recommend Great Lakes Eye Care to all my friends. I love the fact that the doctors here all mission-minded and go on long- and short-term mission trips. I can't say enough good things about this business!

Love the place. We/ve been going for about 5 years. The techs are very competent, and our Dr is…read morethe best. Very personable and friendly place. Service is outstanding.

Been going there for years. Very competent and they make you feel like family.. Great place.read more

The entire staff was so a welcoming and nice. Everyone made me feel comfortable and at ease. Going…read moreto the dentist can be stressful and overwhelming but Dr. Grider was very upbeat and honest with me about the health of my mouth and gave me some great advice when talking about the next steps in my dental health plan. She made me feel like we were just two people talking about teeth. Very happy with my care and happy to know that my family will be in such caring hands! Kristin M.

Excellent care and advice on my teeth from the dentist. Office staff were very helpful and…read moreprofessional. Quality of service was excellent

This used to be a great place to go for dental care when the former owner Sven Erickson, DDS was…read morethere. Unfortunately now it's a whole different story. The new owner, is efficient but not very people friendly. The previous office staff was knowledgeable in billing, insurance and taking care of the patient's financial responsibility. Now, they are not only charging more for almost every service, but the billing and insurance is a complete mess. We needed to change our dental insurance company and called to make sure Modern would take what we were considering. They said absolutely 'yes', so we signed up. After routine cleanings, and xrays for me, we received a bill for nearly $600. as our payable. When I asked about it they said they were not actually 'in network' for the insurance company. I explained we made our choice base on making sure with them it was a company they worked with before we signed up ... to no avail. It fell on deaf ears - when it comes to the new owner Andrea the priority is the money, not doing the right thing by her patients. Save your self time and grief and go elsewhere. We have found another 5 star dentist in the area that whose staff are excellent, friendly, took our insurance information first so we are not being charged unfairly. The new Modern is in business only to make money, and not what the old Modern was all about - namely taking care of their patients in all aspects. If you look at the reviews you will notice that most of the good ones are from the past, and the newer reviews are like mine - they are overcharging both the insurance companies and their patients. Maybe it's just a sign of the times - money is the major priority and taking care of people is a distant thought. But please be aware there are alternatives out there who still do the right thing by their patients - this outfit is not one of them!

Dr Andrea & her staff are so friendly and nice. Dr. Andrea is so fast and efficient in her work…read more The office staff are very wonderful as well.

My husband and I are new to St. Joseph and needed to establish a dentist. A co-worker recommended…read moreKai Steele, and I'm so HAPPY she did! Wonderful first appointments for both of us. My husband was the true test; suffering from extreme dental anxiety. He walked out smiling! That's when I knew we'd hit the jackpot. Great, welcoming staff; the hygienist & doctor were super thorough and very professional. I would 100% recommend Kai Steele. Dr. Steele and his staff were excellent! So happy we found them!

I love this dental practice! Dr. Blomquist is kind and gentle with his patients and my visits to…read morethis office have helped me overcome my fear of the chair! All the staff are highly professional and very good at their jobs. The work I've had done has been excellent and I couldn't be more thrilled to give them a great review.

I have been a patient at Dr Stafford's office for years. I am 68, and retired…read more The MAIN reason I have stayed as a patient is simple. He LISTENS!! Plus, you can tell he truly cares. I have been to many Doctors, and it is rare that you get their undivided attention when telling them how you feel. Very important to me when all is said and done!!!

I've been seeing Dr Stafford & Eugene since moving here 15 years ago. They both always take all the…read moretime needed to listen & diagnose. It can be difficult to get in at last minute request but over all I have had a very good experience & relationship with Dr Stafford.

I had a chip in my front tooth. I called Lakeshore Family Dental and they got me in to see Dr. Luz…read more in 3 days as a new patient. The staff is very friendly and knowledgeable. I thought my first boos visit would be only a consultation. However, they had time in her schedule to repair it then! Dr. Luz is amazing at cosmetic repair! My front teeth look so much better. This is the place to go for all your dental needs!!! Erin P.

Dr. Bargren and Dr. Luz have made my dental experiences much more enjoyable than my past dental…read moreexperiences. Not only do they do great work, but they are honest and gave me choices for my treatment in regards to financial options while also making sure I have the best care. Their front desk is thorough, friendly, and answered all my questions. I'd refer them to all my friends and family.

Thanks to you good Yelpers, I was able to find Dr. Miller's office late last year. Many dental…read moreprocedures later, I'm caught up on my dental work and no longer anxious about going to the dentist's. Dr. Miller and his staff are so friendly and fun. I knew coming in that I had a LOT of work to be done, and was so relieved that Dr. Miller wasn't tsk-tsking me about not going in sooner. He just told me about the extent of the damage, and discussed the work that needed to be done without any shaming or judgment. Another great thing about his office is that he's very willing to work with your schedule (he was about to schedule me for an appointment during his lunch time!). One thing that needs some updating is his billing system though because it's very confusing to understand. I'll make a payment at the office, but then I'd get a bill to my house. When I brought the bill into the office to pay, the receptionist said that I should wait "until the end" to settle the account. What does that even mean? If I didn't need to pay, why was I billed? Oh, well. It's a small matter given how awesome everything else is.

First off, Dr. Miller is a stellar Dentist. That said, as a long time patient I contacted his…read moreoffice with an emergency and was told they were booked until the end of that day, some 6.5 hours later. I offered to come sit in the waiting room hoping they could find 5 minutes between appointments to take a look. But sadly the staff would not help me short of making an appointment for the end of that day. I went right to Aspen Dental in Benton Harbor, they did not know me but had me in a chair within 20 minutes of walking in the door. Aspen took immediate action and probably saved my life. I still ended up being hospitalized for 4 days and according to the doctors, my dental emergency that would have killed me was likely a result of recent work I had done at Dr. Millers office.