I was referred to Bill Metzger plumbing by a friend, and their recommendation proved invaluable. I…read morehighly recommend BMP to everyone in South OC. I've had two separate plumbing issues over the last month. BMP was incredibly responsive (phone calls, email, text) and was able to send a tech to my house within 24 hours. Juan was the tech for each service appointment; he was very professional, kind, and experienced. Juan was able to diagnose the plumbing/pipe issues and provide solutions. During one service call, Juan didn't have all the necessary fixtures & piping to fix the issue. He made a call, and another tech brought the necessary fixtures to my home. Juan finished the job from there. Perhaps most importantly, there were no 'extra add-ons' that were pushed on me. BMP's pricing was reasonable and fair. I would give BMP 6 stars if I could!

Responsive , prompt , professional and awesome work !!!! We love this company !!!!…read more They're also a local business to San Clemente for years .. so awesome for the community!! Call em, you won't regret it !!!

Our 15 year old water heater started leaking and I called our go to plumbing company that we have…read morebeen using for many years now. Thank you Efficient plumbing yet again for your service and timely installation. When we called my husband scheduled the plumbers Steve and Hector to come out the following day. They had a look at my water heater and determined it needed to be replaced. We had been wanting to get a new tankless water heater for quite some time but my husband wanted to wait until we were in need of replacing our current hot water heater tank. Steve gave us a quote for replacing our current 75 gallon water heater with a tankless Navien model that would go in our garage in the same place as our old water heater. The price was fair and we agreed to go with the work. Later that morning Efficient Plumbing ordered our tankless water heater, delivered it, removed our old water heater and installed the new tankless water heater for us. They did an amazing job with all the necessary modifications to make the conversion from tank to tankless and we were thrilled with the end result. We now have endless hot water that we once never had. Efficient Plumbing has once again came to our rescue when we have been in need of a plumber! They are the best plumbers and I will continue working with them on any future projects or improvements that we may need.

A few weeks ago we woke up to find a bubble in our dining room ceiling from water that had been…read morefilling up while we were asleep! This is any homeowners nightmare and I called Efficient Plumbing right away. We have used them for many years and sadly this wasn't our first water leak. Evelin answered the phone and walked me through on how to shut the water off to the house immediately to stop the water damage. Hector came out within the hour and got to work diagnosing our issue. He is knowledgeable and very experienced and we always feel like we are in good hands. Our ceiling was opened and it turned out to be a copper pin hole leak on the water line in the ceiling above the dining room that feeds our master bathroom. Hector skillfully repaired the water leak and also advised us to consider a whole house repipe since this was not our first leak. They gave us their estimate the same day for the whole house repipe and even offered to credit the repairs made with Hector towards the repipe which was a big help. We decided to move forward and had them repipe our whole house the following week. They got it done in one day and everything went great! A few days later the drywall was patched up and we were all done! There are many many plumbers in our area but after years of consistent quality workmanship and customer service, I only use and trust Efficient Plumbing.

Great job by Adam. He explained my options with tank or tankless including the rebate. We went with…read moretankless. Installation went well and on time. Highly recommend.

Fast, good price, professional service Dennis' responses…read morewere fast I recommend USA water heaters service

I was having trouble finding a plumber to replace the water pressure regulator and valve due to old…read morepipes and a water filter unit. Their quotes were really high as well. Tony was recommended by my water filtration company and I'm so glad I contacted him. He quoted me a great price this morning and was here this afternoon. No hesitation to do the job, explained whatever was needed and got to work. Tony is professional , courtesy and honest.

Tony is a really nice guy and cares to do a great job. If you are looking for someone professional…read morewho knows what he is doing, he is the man . Today he replaced my old toilet, fixed the pipe issue that the handyman previously had caused and messed up before. He will be my first choice for any plumbing work from now on.

i prefer to wait a month or so til i write up my review of a business and Im as pleased today as…read morewhen we had our new water heater put in. We're glad we went with a company that specializes in water heaters; i highly recommend. Marc was incredibly knowledgeable and thorough helping us make our tailored choices. During the installation, he and Griffin were genuinely focused on "doing and leaving a job well done". Initially, Marc gave us a ballpark figure and, lo and behold, the final cost was less. Again we are very satisfied with our Water Heater Company experience. Thank you to all of the team. DAB

Mark is a great service technician. I found this company because I thought I had to do some annual…read moremaintenance on my tankless water heater. After going through DIY videos, I thought it would be best to have the water heater company to do so. Otherwise I will have taken apart my water heater and it would remain that way for a few weeks. I may or may not have another non-related project that has been taken apart and waiting for a few months... The system is about 2.5 years old. I have not done any maintenance on it. Mark provided recommendations based on my home and how it is set up. I didn't do all of the recommendations but the ones I did accept should increase the longevity of my water heater. I selected the company based on their reviews. Perhaps I could have shopped around some more but I'm happy with the work and the service. I will ask them back next year to do descaling service. And, Mark pointed out my front yard irrigation water was turned off. OMG. I was wondering why my plants were dying. Maybe I shouldn't do any more DIYs. That was from a previous project and apparently forgot to turn it back on. Thanks Mark!

Both Connor and Jack did an incredible job. Replacing our tankless water heater and installing a…read morenew water treatment center, their hard work, attention to detail and superior service inspired us to do additional plumbing activity around the house. The price proposal was also fairly priced. Thanks Swift Water Heater.

I always prefer to support a local business and was very happy when Swift was recommended to me…read more Amazing service and fitting to their name. Conner arrived within an hour of my calling to report a leaking water heater. He took a look at the heater and also noted that my water valve and pressure regulator were probably contributing to the issue. In less than three hours I had a top of the line WH installed and replacement of likely original plumbing fixtures decades old. Conner was very nice, explained everything, and didn't try and upsell. Did price comparisons and they were extremely affordable as plumbers go. Quotes given were out the door with installation and tax, so no hidden fees at the end. I'd highly recommend Swift for all plumbing needs (they do more than just Water Heaters!).

I was looking to get my water heater replaced and the Water Heater Doctor gave me a great price and…read moreassurance with their warranty. I appreciated the work they put in to ensure everything is up to code (and then some additional safety measures!). Sam was the tech who came by promptly and he was friendly and professional. I also had my pressure release valve and spigot replaced. All good. Based on my research, they used a high quality Bradford White tank and Wilkins PRV, so I'm happy with that. I appreciate the quick responsiveness and willingness to answer my questions because I tend to be an overanalyzer.

Water Heater Doctors delivered a smooth and professional experience. From the moment I reached out,…read moretheir responses were lightning-fast and their estimate was extremely competitive. They were transparent about pricing and recommended additional services to bring the installation up to current Orange County code. I confirmed this with another specialist, so I knew they weren't pushing unnecessary upsells. Everything was clearly itemized so I understood exactly what I was paying for. I communicated with Zach throughout, who provided excellent customer service. Whenever I reached out to him, he often responded within minutes, scheduled quickly, and was super accommodating when I had to move the appointment up. Initially, I was only getting lukewarm water, but when it turned completely cold the next day, I reached out after-hours. Zach replied first thing in the morning and arranged to move the appointment up to that afternoon. They gave me a 2-hour window (12:30-2:30pm), and Nick arrived promptly at 12:30pm, so I did not have to wait. He completed the installation efficiently in about 90 minutes, and cleaned up thoroughly. Zach even followed up the next day to ensure everything was working to my satisfaction. Compared to others I contacted, WHD offered a high quality service and craftsmanship at a competitive price. Highly recommend them to anyone looking for reliable, high-quality water heater service.

Mike and Mr Water Heater Saved The Day!!!…read more After holding up for many years my water heater finally gave out and boy did it. It started leaking a few weeks back but I had to prolong repairing it while recovering from the pandemic financially. Came home from a job interview and noticed water in the driveway, I know right away the source of the problem. I called around to get quotes for a replacement with installation and everyone was booked up but luckily I found Mr Water Heater. Spoke to a gentleman named Mike who was able to come out same day and replace my heater for a really great price. Many thanks to Mike and Mr Water Heater for nice hot showers and dry driveways.

I highly recommend this company. My senior mother's water heater needed to be replaced. They were…read moreprofessional , detailed, and fairly priced. I could not have been more pleased. The owner took time to call after I asked a question and spent time explaining. Great service!!

Excellent work from Tim and Gil the dream team. Fast…read morefriendly and professional. I will recommend Triton to my neighbors

I had a very disappointing experience with Triton Air & Plumbing, primarily because of the lack of…read morecommunication and the way I was treated by their customer service representatives. I called five days in advance to schedule a technician to come to my home and provide an estimate for either repairing or replacing my air-conditioning unit. On the day of the appointment, I was given a service window between 8:00 AM and 11:00 AM. After 11:00 AM had already passed, I received a text saying the technician was running late and would probably arrive around 1:00 PM. Then, at approximately 12:45 PM, I received a call from the company. The representative told me they were running behind and that the technician might arrive sometime after 1:00 PM, but there was still no guarantee. At that point, I was extremely disappointed. I had already waited five days for the appointment, then spent the entire morning waiting during the original four-hour window, followed by another two hours of delays, and they still could not give me a definite arrival time. I explained to the representative that the company should have contacted me around 9:00 or 10:00 AM if they already knew they were running significantly behind. At least then I could have made the decision to reschedule and not lose half of my day. Asking me to reschedule after I had already spent almost five hours waiting was not a reasonable solution. I told her that if the technician could not arrive by 1:00 PM, I would cancel the appointment and find another company--one that respected my time as a customer as much as they expect customers to respect theirs. Her response shocked me. She simply said, "That's fine, sir. You can cancel," and then hung up on me. About 20 minutes later, I received another call from someone else at the company, supposedly to apologize and see whether anything could be done. By then it was already after 1:00 PM, close to 1:30 PM, and I had already contacted another company. Unfortunately, the second conversation made the situation even worse. Instead of simply listening to my experience and apologizing, the representative told me she was going to listen to the recorded conversation because there "must have been something" said during the call. To me, that immediately felt as though my account of what happened was being questioned instead of taken seriously. I told her that if she did not trust what I was telling her, she should listen to the recorded call first and then contact me. Calling a disappointed customer supposedly to apologize while simultaneously questioning his version of events completely defeats the purpose of the call. The original scheduling delay was frustrating, but delays can happen in any service business. What ultimately caused Triton Air & Plumbing to lose my business was how the situation was handled afterward. Customer service is not only about showing up when everything goes according to plan. It is about communication, accountability, professionalism, and how you treat customers when something goes wrong. If you value your time and expect clear communication and professional customer service from the companies you hire, my experience with Triton Air & Plumbing would make me strongly recommend looking elsewhere.

Kevin is amazing to work with. Explains everything clearly, thoroughly diagnosed the problem before…read moredoing any fixes, and even negotiated directly with our landlord to get the best fix for us. They ended up re-piping the entire home and they did a great job. There was a small miscommunication on timing of work and Kevin apologized profusely and took full responsibility for what ended up not being a big deal. Would highly recommend Kevin and his team.

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!