Excellent customer service!! I stored a bunch of bikes there for a few months and the process was…read moresuper easy and affordable.

The online self check in made it easy to reserve,,,you get to set the move in date and set up…read moreautomatic payments online,,,,units are clean,,,this is the 2nd time I used this facility and Karen is a pleasure to work with,,,,I highly recommend topsail self storage Larry M

I have had storage there since Florence and they were very professional with helping find a unit…read moreand communication.

Very clean and neat facility.... but I am so disgusted with these people because I was charged a…read morelate fee even though I tried to pay for the storage unit on time. I usually pay the storage fee online. However, on this particular day, I couldn't get my payment through on the website - something about cookies. That was the night on the 18th. They were closed on the 19th. Therefore, I went to the office early on the 20th. I told the lady who waited on me concerning the difficulty I encountered on the website. She charged me the late fee anyway! She apologized so much that I wished she would be quiet since she kept trying to have the last word. What more could I do? They have my stuff. If I didn't pay they would sell my things. They won!

Competitive pricing and excellent customer service. Units are spotless, gates work. What more could…read moreyou ask for?

Ocean Hwy/Brunswick Forest location. Avoid this place at all costs. Terrible management. They…read moretell you when you reserve a unit online that the contract is not in place until you sign the contract and show your ID. Reservations not completed within the time frame were reverted. I specifically called to inquire about these two options, between rent and reserve, when on their site. Assured that if I only reserved and did not complete by signing the contract and showing ID, it would revert in a certain amount of time. This was not the case. I sold several of the items I was concerned about storing and called to let them know (the very next day) I would no longer need the reservation. No issues with the guy I spoke to on the phone; they would cancel the reservation, and I'd get my hold refunded within 3-5 business days. I waited a little over a week, but there was no refund. Called back multiple times before finally getting a return call. This time, the guy on the phone apologizes and states that the manager refuses to refund the reservation. I confirmed I did not sign the contract I was emailed, nor did I go in and physically sign one or provide ID. He agreed, but advised that management would not allow the refund. I left a request to speak with said manager, but I never received a return call. After multiple phone calls over a three-week period requesting to speak directly with management concerning the issue, I felt so bad for the poor guy answering the phones, who was obviously caught in the middle, that I finally just filed a claim with my bank. It's an obvious money grab situation. I've already advised seven different people at our complex who inquired about self-storage in the area, specifically not to use Martin's after this encounter.

I highly recommend Leland Storage for storage units and U-Haul rentals. The facility is very clean…read moreand well-lit and maintained. The staff is very helpful and attentive, and willing to answer any concerns you have. Getting a U-Haul is also a very efficient process. Great place when you need it, and affordable.

I have used many storage facilities before and leland storage is the best! It's reasonable,…read moreclimate controlled and always smells nice inside. It's spotless!! I reserved my unit online, I Pay my bill online amd if I ever have a question, they are always so helpful I highly recommend this facility to everyone!! They even have carts to use for your items. Need a Uhaul? They got you covered!!

cannot compliment Kate & Svend enough on their help during my recent move. From first visit with…read moreKate to picking up the truck...they offered the best advice on size of truck, who to contact for packing/loading help, and were flexible with scheduling as my closing date changed a couple of times. They are professional, courteous, and go out of their way to make sure your move is as smooth as possible. Do not hesitate to contact them for any of your moving needs!! JC...moved from Southport 6/4/26

I signed up for a one month free 10 x 5 unit that ended up starting at $35 a month and two months…read morelater they raise my rates by $20 a month for no reason.