Do not go to this place. They do not work with you. They want you to leave your car running while…read moreyou do all the transactions inside the building leaving your car subject to be stolen. When they finally start working on if we drag their feet

Had a phone battery replaced. The price was acceptable and the service was great. The help was…read morecourteous and helpful. The work was completed when promised.

If you happen to have a really awesome, well running car that definitely holds charge on the…read morebattery, like myself, you might find their services useful. I got a refurbished battery for 49$ for my Jaguar..you do get money back if you give them your old battery..I believe about 14$. They will not put the battery in for you, even if you offer to pay, which is too bad. Otherwise, awesome place for those days when you're on your way to the dealership to trade in your car ;)

My girlfriend purchased a 1997 Chevy Cavalier (party like it's 1999?) and before she could…read moreromantically whisk me away to my high school 'glory days' there had to be a workable battery. Yeah baby yeah! A Friday morning trip to The Battery Factory with the old battery in tow and $35 and less then 30 minutes later we were off to dream of the 90s. :)

I have a discontinued Infiniti sports car and needed an aux battery. Infiniti quoted me 250, but I…read moregot one from this store for 150 WITHOUT 3 year warranty included. I called, customer service was friendly and helpful. I placed the order for pickup, husband picked up while I was at work, replaced it later that night and all is well.

Professional and very helpful employees! Well stocked and clean store that is easily accessible.read more

The battery I purchased from General Power, which btw, was an initial favorable experience, failed…read morefive months later, under warranty. And, I was absolutely appalled at the 180-degree turnaround in the owner, Mike's behavior towards me when it came time for my reimbursement. Per his employee, Shaun I was to receive a credit of my entire invoice. Not only did Mike short me $40 on that invoice, but I had to pay an additional $35. to go elsewhere. Out of pocket total? $75. Attempting to offer Mike the benefit of the doubt, I drove to General Power, not once, but twice to accommodate Mike. General Power's online presence stated they were open, but doors were locked when I arrived that first time, Friday afternoon. Got photos to prove it, too. Since it is my word against his, all I can say is that I do not lie. My philosophy is: DO THE RIGHT THING. Since they were closed the first time, I had to venture there again to check on the true story of the battery. And yes, it was a defective battery. His excuse to not reimburse me fully? ''Life is not always fair''. Irrelevant is what I say to that. I'll remember that one next time I'm running a bit short on cash for my cell phone bill! It's a moot point. Show. Me. The. Money. MY MONEY. My primary reason for this review lies in Mike's inability to have open communication. While attempting to discuss the issue, he abruptly hung the phone up on me... raising his voice and even addressed me as "Hey Lady". That was special. I don't like anybody being taken advantage of, so I called back. After his berating hesitated for a few seconds, I politely asked if I could speak. Mike would not have it and aggressively stated that I was not allowed to talk. Hang-up #2. I went up and beyond the call of duty to support a LOCAL businessman. His angry tirade was not what I would expect from an experienced owner of a company. A final note, the 3% bank fee for the partial reimbursement proved to be a difficulty on Mike's part... they told me to come back a THIRD TIME (yes, true story!) or they could mail me a check. I refused. Maybe that's why he's so mad. Remind me- who is the customer?

I've been using General Power for years. Through a company I work with, they have provided us…read morecountless batteries for our UPS needs. I also have used them for my personal battery needs, specifically car batteries. When I have an issue, I bring it to them to test. Mike and his employees are very knowledgeable. When my wife's car battery was having issues, they were quick to troubleshoot and ended up doing quite a bit of wire replacement to get all the corrosion resolved. The work was done quite well and the car works perfectly. Mike freely shares his knowledge and will let you know how to take care of a battery properly to get the most life out of it. His price is right, product is good, and he's a local guy whose been in business for a long time. I recommend General Power to anybody who asks and will continue to do so.

My truck died in the target parking lot. I called AAA and they were able to jump start the truck…read more The driver recommended O'Rielly auto parts. I called the location closest and asked if they had the battery and could they install. The guy I spoke to said they had a few batteries and could install for me. I drove over, waited in line behind 4 people, got to the counter and that guy said he'd sell me the battery but couldn't install it. I told him I had just called, the guy I spoke to said they could install. Guy behind counter said it wasn't me you spoke to and I'm too busy to install it. Customer service here is non existent. Luckily my truck started and I was able to get help somewhere else. Avoid these bozos. They don't give a damn about people in need of help.

Bait and switch. Part was under 30 days and failed. Store is refreshed replacement under my…read moreaccount. Upon returning with warranty part for credit they say it was never purchased. Then the store Manager said he would call after talking to his supervisor but never did.W hen I called 3 times to the store he was always busy. Beware of this unprofessional service. Called corporate and now waiting on return call

This place was super fast and efficient. I needed a battery for my car fob. I was in and out in 5…read moreminutes. Score!!

Went in for a simple charing issue with my cell phone, and when I got my phone back it wasn't…read moreworking at all. The tech had broke the sim card tray somehow, didn't inform me and I was stuck with no phone over a holiday weekend. I had to end up taking it elsewhere to get it the sim tray and the charging issue fixed, it was an unnecessary cost and when asked if I would be reimbursed since they not only didn't fix my phone but broke it and then didn't take any accountability or notify me, the DM said that's what we have you sign a paper for so we're not responsible! Absolutely unacceptable, if you don't know how to fix it, just say that! I will not return or reccommed anyone to this place!!

This is the closest auto parts store to my house. Typically it is less crowded than going to…read moreAutozone. They have a pretty good selection of items in stock; however, some soecialty items need to be shipped to the store. Lately it seems like many parts are on back order from the manufacturer so there are some delays at the moment. This isn't just unique to O'Reilly but all stores. I like that they offer a military discount and most of the employees are mechanically knowledgable.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!