They arrived earlier than my appointment time, interrupted my moving sale, then proceeded to tear…read moremy handmade dining table (thst I spend weeks building) and an armoire cabinet to shreds right in front of me. They destroyed antiques and collectibles that could have been resold or salvaged that Isimply didn't have room for in my new home. It was heartbreaking to watch.They truly do treat your belongings like "junk" . I truly regret hiring them and wish I had gone with Resupply instead.

Contracted through Amazon for a mattress haul away. The pick up time was from 11am to 2pm. They…read morenever showed up. No call. Zero communication from business saying they were delayed. I called them and was given the run around that someone would call me and never did. Dont waste your time with this company...literally

Called with some questions regarding 40 yard roller rental for a farm. Joshua was super helpful and…read moreprofessional. Look forward to potentially working with them.

Quick Response and flexibility with scheduling. Came by quickly and made payment and pricing…read moretransparent.

Highly recommend!! I contacted several places, and this one…read moreoffered the best price by far. On top of that, the owner was able to come pick it up the very same day, which was incredibly helpful. The final price was exactly the same as the estimate--no surprises at all. The owner was very friendly and genuinely kind, which made the whole experience even better. Thank you so much!

Called Chris on short notice if he could come and pick up some junk I had. He came bright n early…read morethe next day took care of it super quick. He told me just to leave it outside and it was taken care of. CT was a lot cheaper than the competitors near by. Thank you Chris!

I called them the same day and they came out that afternoon to remove debris from a bathroom…read moreremodel. They are pretty pricey- would recommend if you need service asap.

Prompt response and great service - hauled off a larger wine fridge. I always appreciate them…read moreworking within my budget. They are always the ones I call first.

Great communication, fair price and punctual. Will recommend to friends and colleagues…read more 5 star service!

Efficient and reliable.Respectful and professional, very pleasant people…read more Prices are very reasonable.

Derek was awesome. Responded quickly, was able to come same day and got the job done fast. I am so…read moregrateful b/c my task of cleaning out my garage had been looming for months and I randomly had the energy to do it... so the fact that he was available for me same day kept my motivation going. Thanks again Derek!

I have used Labor Done several times for various projects. They are always prompt and reasonably…read morepriced!

I can't say enough great things about Got Trash! From start to finish, they were absolutely…read morefantastic. They showed up right on time, worked quickly and efficiently, and handled everything with total professionalism. Not only were they fast and organized, but they were also incredibly friendly and easy to work with -- which makes such a difference. They truly went above and beyond what we expected. If you need junk removal done right, don't hesitate -- I highly recommend Got Trash. Outstanding service all the way around!

Very down to Earth guy with great communication and great service. Had a rush situation with an…read moreimpending flight and he gave a very fair price, then took care of everything. Helped us out big time and didn't have any over corporate pre-set requirements for certain objects. Strongly recommend if you need to get your stuff moved and don't want to deal with over complication.

I used MAD services a couple of times now. and there is a reason I go back to this company. the…read moreowner is so nice and does phenomenal work. He was able to complete a job that I figured would never get done in a timely manner. that was both fast and clean. I would glad recommend him to anyone that is in the need of moving, hauling or anything that he has listed honestly. we need more support for small business owners that do a great job. Thank you again Alejandro. keep up the great work.

The owner was quick to respond. Genuine guy who is offering a great and affordable service Thank…read moreyou MAD services! I'll be keeping you guys in mind for future!

The owner of the franchise did call back after I posted the review to say that I was not supposed…read moreto have been given a quote from their call center. He said they had listened to the recording and were honoring the $89 quote. I'm glad they're making good, but the system is not very efficient. What a scam! Terrible business practice, and customer service!! Don't bother with these people. If zero stars was available, they would get less than that. I called to get a quote for hauling a queen mattress and box spring. The quote was for $89 so I scheduled the pick up. When the guys arrived at my apartment, I was told that the removal of the mattress was going to be $229! More than two and a half times the quoted price! Obviously the pick up didn't happen. What a waste of time.

1/28/26: I'm moving in May 2026 and proactively started calling moving companies early. I scheduled…read morean in-home quote two days in advance and even confirmed the appointment via email after booking. My scheduled window was 5-7 PM. They were a no call, no show. I even called once I got off work to verify they were still coming during the scheduled window and was told yes. No one ever showed up. No call. No follow-up. The next day (today), I called to address it and explained that I am personally in the moving industry, though my company does not handle long-distance moves, and am shocked by the way that they have handled their appointments. The first representative I spoke with showed little concern and could only say that I would receive a call back. I then received a call from Destrian, the owner. He actually chuckled while explaining that he mistook my appointment for someone else's canceled one and said, "that never happens," followed by a casual apology. At that point, my time had already been wasted, and I told him I had multiple other companies actively competing for my business. I explained that I would only consider rescheduling if my lost time could be compensated within the quote. Instead of addressing the no-show, he reviewed my inquiry and told me that my move -- a 1-bedroom with roughly 40 items -- was "too small" and that I'd be better off with another company. This was incredibly frustrating considering all of that information was provided at the time of booking. Why schedule me, confirm the appointment, make me wait two days, and then no-show -- only to later say the job is too small???? When I questioned his professionalism and asked for his name, advising I would be filing a complaint, he stated he was the owner and hung up on me. Almost an hour later, after I said I would be filing a complaint with the BBB for false advertising, he left me a voicemail apologizing and offering $100 off junk removal. I never requested that service and have no need for it. Overall, this was a complete lack of professionalism, accountability, and respect for a customer's time. I would not recommend this company to anyone. Please read the reviews carefully before booking -- I wish I had done the same.