I've been a part of Nelon Cole's pest control service plan for 3 1/2 years now. They are always so…read moreprompt, thorough, quick, and knowledgeable. They come out twice a year to spray inside and outside of the house. They also handle issues with mice if you need it.

I hired them for a pest inspection of a house I wanted to buy. They missed obvious termite damage…read morein the garage. We found the damage when we moved in and called them for an explanation. They have since done nothing but try to avoid any responsibility for their mistake. Today I spoke with Keith Nolan and his excuses morphed over the conversation but all were preposterous: "There was clutter in the garage so we couldn't see the damage" - untrue, the pictures I took that day show the damage was clearly visible when they inspected, they just missed it. "I have been doing this 32 years and can assure you that we bear no responsibility under North Carolina law for this" - surely they have a duty of care? "We saw the damage but we couldn't get close enough to determine the species causing it so we couldn't mention it in the report" - is there anyone that believes that can possibly be true? "We saw the damage but despite our many years of experience we couldn't be sure it was caused by insects - it might have been nail holes" - nails impersonating termites? Obviously up to you, but if they make a mistake, and everyone makes mistakes, this company will do everything to avoid taking any responsibility for its mistake. You can judge whether the excuses above are incompetent or dishonest. If you don't feel lucky, consider using another company.

We had an ant problem.. showed up on time, did the work, problem gone. Highly recommendread more

From the owner: For all your pest control needs in Western North Carolinaread more

Thompson brothers has been a family owned company since 1957. This local business makes it's…read morehighest priority protecting your home and property from bugs and unwanted water and moisture damage. Thompson brothers technicians and staff are always friendly and willing to help me through any issues I may have. I highly recommend Thompson Brothers to my friends and to you! You won't be disappointed!

Brandon came to our house because we had a SKUNK under our house. He came, brought a trap, went…read moreunder the house, found the SKUNK, took a picture of it with his phone , set the trap and came to the back door to explain what he did. We had lots of questions, he answered them all and told us he wanted to check the trap every weekday. He checked it every weekday and on/or about the third day he caught the SKUNK. Hw e told us there might be a second SKUNK and we asked what to do. He replied that he would reset the trap which he did every weekday for three weeks. Another SKUNK was not found but we feel sure that as Brandon told us, it either left or left and went out on the highway and was killed. Hubby and I have been married almost 53 years. We have had all types of service people in or around our home to do various things. NOBODY , and I mean NOBODY has ever done as good or as complete a job as Brandon did. If I were His supervisor I would give him a raise or at least give him an extra week off with pay. He gets the job done but is a wonderful advertisement for Thompson Brothers .

No pressure sales or gimmicky talk about what they offer - just tried and true pest extinction to…read moresafeguard my home with great customer service. The first service went very well - David came prepared and treated all areas, including the crawlspace and flower beds!

I talked to a girl today and she was very helpful and friendly and scheduled me as soon as…read morepossible. Great customer service!

I have been a happy customer since I moved to NC in 2019. A family owned small business that is…read moreprofessional, on time, reliable and priced right. Our pest control specialist Dale is awesome and cannot be happier with our service.

Freedom Pest Control price was more competitive than Orkin. The customer service was great and…read moreCorey the representative was very friendly, knowledgeable and provided details on the process. Very happy I decided to ho with Freedom Pest Control.

Wow!!! What a TERRIBLE experience :(…read more Orkin didn't show up for their first two appointments when I signed up for monthly spraying of my half dozen vacation rentals. After finally showing up they come once in April and once in May....then NOTHING. They do not come at all in June. Finally on July 13th I call to cancel services and explain how they never show up (and also that our bug issue wasn't resolved anyway) and the agent tells me that I am signed up for services every 2 months and not every month! What!? Why would I do that- totally inaffective. So she says she has cancelled the account and all is good. So TODAY is SATURDAY July 24th- I wake up at 8:15 am to see an email saying that Orkin came to my vacation rental property at 7AM!!! Guests have windows without curtains and even when we had service with them they were told they could only come week days between 10am and 4pm!!! Now I'm getting calls from very angry people that they woke up to a creeper outside of their windows at 7am. Orkin is the absolute WORST! Currently spending another hour of my life on the phone with them to try YET AGAIN to cancel services with them. I was just given apologies (which are worth nothing) and reassured that now it definitely is cancelled. DO NOT HIRE ORKIN. BUNCH OF CLOWNS

Excellent service all around. Devonte is an amazing technician. Friendly, efficient, and…read moreprofessional. I've been using Orkin's services for the last few years and couldn't recommend a better company. They are great at what they do.

I have no prior experience with pest control but I am very happy with Dodson's service so far. They…read moreare very responsive and have very good customer service. I purchased a year's worth of service. Chad Roberts is assigned to my residence and he is friendly, professional, skilled and takes pride in his work. I can't say enough good things about Chad personally and professionally. My cats like him, too! I highly recommend Dodson Pest Control.

Barry came out to inspect for the yellow jackets invading our house. He spent an hour looking for…read morenests, looking for swarms, looking for activity, looking for entry possibilities and he was stumped. We BOTH saw nothing. He was thorough and knew what he needed to see so that he could treat. When he was still baffled, he apologized and there was NO CHARGE because as he told me, "I'm not taking your money if I don't do anything." Now THAT'S integrity. I was pleased to find a company whose rep was so honest. If we EVER do need an exterminator, I will call Dodson again because I trust them!

Communication was great. Mike was prompt and courteous and helped explain the causes of my problem…read moreand was able to mitigate them effectively. I don't know how the price compares to others, but the price seemed reasonable to me.

From the owner: Expert Pest Control is a locally owned full service termite, pest control and crawl space moisture…read moreremediation company. We specialize in termite, bed bug, ant and roach control. Our technicians have the ability to correctly identify your problem, take action to solve your problem and make recommendations on how to prevent this problem in the future. If you continue to have problems we will return at no additional charge. Our professional customer service employees and our modern communication methods are always ready to answer your questions and keep you up to date. Being a locally owned company, our owners and employees work and live in their communities resulting in service performed with pride and satisfied customers. You can feel confident allowing an Expert to solve all your termite, pest and moisture problems. Call us today for same day service!

Bryan was awesome! Extremely professional, precisely on time, and conscientious about social…read moredistancing. He treated our log cabin for carpenter bees and also the shed. We'll definitely call him again if we have other pest issues.

Still have fleas a year later. Wouldn't recommend this company. I'm had to have the guy put three…read moretimes then I still have a flea problem