We used this company for an end of tenancy clean. They turned up hours late, didn't clean oven or dishwasher at all, sarcastic/condescending customer service. Had to re-clean myself - absolutely not worth the money paid. I'd use pretty much any other cleaning service in London for our next end of tenancy clean! read more

Booked "after builders" service 2 cleaners for 3 hours, they did a terrible job. Not only they didn't complete the job, they cleaned my house badly, I had to tell them to mop my floors even when they insisted they did it and there were big dust marks on my floors. On top of that 1 of the cleaners upon approaching me kept complaining about the job and how it was impossible to do. Shame as I booked this company before and 1 lady did everything by herself in 5 hours. The owner of the company refused a refund or to send someone to actually carry out the job. They cost me £300 just for me to have dust and mop my house again the same afternoon. read more

Would leave 0 stars if I could! I would not use them again if they were offering a free clean. We booked them for an end of tenancy clean. They managed to leave scratches on our timber flooring from the carpet cleaning machine, they destroyed the carpet in a bedroom by leaving the machine on it too long and raised it off the floor and destroyed the timber flooring in the kitchen with water/cleaning fluid marks and burned 4 big marks on the floor in the same area! DO NOT EVER USE THIS COMPANY! read more

I used Go for Cleaning 31st July and paid for Professional End of Tenancy Cleaning Service inc Carpet Clean. The cleaners were completely unprepared to complete a thorough deep clean of the flat. The cleaners basically had one or two clothes to do everything and showed a complete lack of care and attention to detail. No steps, no sponges, just a few wipes and basic spray. Cleaner used a knife to clean limescale inside the toilet and left it scratched! Had no steps and stoop on toilet seat and my furniture. The basics never completed: Oven, windows frames, tops of cupboards, corners, inside draws, behind doors, inside fridge, ceiling lights and cobwebs, tiles in kitchen/bathroom not scrubbed clean. List goes on. When each issue highlighted (after cleaners had finished), they simply questioned and laughed. I intervened, cleaned myself in front of the cleaners. Phoned Nick and complained, offered to revisit but refused, after being physically grabbed by the male cleaner! AVOID AVOID read more

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I have a mixed review for Go For Cleaning as I booked them for a pre-tenancy clean and a post-tenancy clean. The pre-tenancy was terrible, with dirt left in cupboards (obviously not even opened), dirt on the kitchen tiles and something sticky in the fridge/freezer. The light fittings had not been dusted either (something clearly listed on the list of items they did clean). When I first contacted them they said they would rectify however this never happened. Was disappointed. The second clean, already booked for another property and too late to cancel or get another cleaner in (I tried!), was a much better experience, and a different cleaner turned up. This particular cleaner did a very good job and the carpets were also cleaned well. My take-out, it depends on which cleaner turns up, to which level of service you receive. read more

Completely ruined 2 sofas. We had 2 lovely Roche Bobois sofas which were cleaned by Go For Cleaning Ltd. The sofa covers were very wet after cleaning so we removed them to be hung up and air dried. A few hours later they started to go pink - they should be grey. Photo here: https://photos.app.goo.gl/uJeZ3CLk2iBY9YPXA Apparently this can be caused when an acidic cleaning product reacts with sofa fabrics. After contacting Go For Cleaning Ltd they told us we shouldn't have removed the covers and this was what caused the discolouration. I fail to see how air-drying (which would've happened anyway with the covers in situ) would have caused a chemical reaction. They offered no advice on how to remedy the situation, they simply got defensive and told us it was our fault. Now we have 2 completely ruined sofas, which would cost thousands to replace. My advice: don't use this company and make sure you test any cleaning products on an inconspicuous area first, allowing it to dry completely before proceeding. read more

We booked Go For Cleaning for an end of lease clean. The service quality was very poor. We notified the cleaner immediately that the job was not satisfactory and we received abusive and threatening responses. Head office refused to honour the guarantee because we notified the cleaner and not them directly that the service was unacceptable. Head office did not care about the poor level of service and the threatening messages we received from their employee. read more

Sorry in advance i twill be long. I used this company for and end of tenancy cleaning. Quiet a few tings missed. Also my brand new and quiet costly bathroom cabinet was scratched about 10 times with long scratches. The cleaners and the manager both denied any responsibility and laughed me on the phone. Also told me if i can proof they did it they would compensate otherwise they don't care. The cleaning cost me more that £100 and the cabinet with builder work to put it up about £400. Not a good value to spend about £500 on a job i had to finish myself as the new tenant was moving in. They did offer to came back for the cleaning however i refused as i do not want more damage done to my property. Also find it interesting, on their website no full name of anyone available. They also have a 100 guarantee stamp on their website... do not seem to have any relevance to this business. I have plenty more pictures of dirty parts left in the flat and from the mirror scratching too. Also my agent my builder and also my partner can back me up the scratches were not there before the cleaners came./ also even the cleaners said they didn't notice any damage on the cupboard mirror. however when i asked when it has happened than if it was not there before and was there when i went back to check on their job. they could't/ and did't want to answer read more