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    Go Buses

    1.6 (5 reviews)

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    Peter Pan Bus Lines

    Peter Pan Bus Lines

    2.2(21 reviews)
    0.6 miDowntown

    Peter Pan Bus Lines, CT Transit Express Lost and Found customer service is the absolute worst...if…read moreI could give "0" stars I would. On Monday I left my phone on the 918 Hartford to Willimantic bus. I called and left a message because you can't talk to a human...especially at a company such as PP Bus Lines because they know they have horrible customer service and are tired of people bitching at them. 6 phone calls and three emails later over the course of the last 5 days and they don't even have the decency to return and or acknowledge I've called or emailed. Not surprised at all they have a 1.9 out of 10 score and I hope my review brings it down to 1.8. CT Transit should consider finding another company that maybe would treat there riders better.

    It's frustrating not receiving boarding passes via email especially after setting up a account and…read moreapp to make matters worse when I reach out to customer service which is email only they respond back with we have sent boarding passes to email when they have not good the drivers tablet worked and was able to pull up my passes Not sure if the driver was to blame but we had a near miss with a tractor trailer but the driver definitly seemed to have a extra sense and preemptively took swift action and narrowly avoided a horrible collision the bus we were on seemed like it needed some mechanical attention but aside from these gripes Peter Pan has been alright I imagine the profit margins are slim in this industry and they always are cheaper then trains no matter how you slice it between NYC and Worcester or Boston I guess I just like trains more and am willing to pay the difference going forward

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    Peter Pan Bus Lines
    Peter Pan Bus Lines
    Peter Pan Bus Lines

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    DATTCO Motorcoach - DATTCO CT Visit Bus - Connecticut Tourism

    DATTCO Motorcoach

    3.0(10 reviews)
    9.0 mi

    Terri Ann was wonderful to work with throughout the entire process from receiving a quote to…read moreconfirming final details. DATTCO was reliable, efficient and a great way to provide wedding day transportation for our bridal party and guests.

    We can't say enough about the transportation Dattco provided for 110 guests on our daughter and…read moreson-in law's wedding weekend!! On Friday evening, Dattco's 2 beautiful 'Premium Coach' buses shuttled guests between the hotel and a Welcome Party on a regular back-and-forth schedule given to the wedding attendees. Then on Saturday, Dattco's 3 Premium Coach buses shuttled guests between the hotel and the wedding venue. Everything worked perfectly! The Dattco buses are modern and clean and the drivers were very professional, punctual and courteous. We got several comments from our guests about how great the Dattco shuttles were. The excellent service started during the reservation process several months before the wedding. The Dattco charter representative, Terri Ann Mason, has a wealth of experience in planning transportation for weddings and other events. She was a pleasure to work with throughout the process and gave us enormous confidence that everything would go as planned. Terri gave us excellent advice on which vehicles to reserve and how to design the shuttle schedules. Then when the wedding RSVP's came back showing higher attendance than expected, Dattco was able to allocate an additional vehicle to us for both nights. Another example of the Dattco charter operation's customer service: When a question came up the week before the wedding about the best location for guests to board the buses given the hotel's small parking lot, Kimberly Hawkins, a Dattco driver familiar with the hotel and the venues, answered all my questions and was very helpful.

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    DATTCO Motorcoach - School bus

    School bus

    DATTCO Motorcoach - Executive car

    Executive car

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    Megabus

    Megabus

    1.4(20 reviews)
    0.0 miDowntown

    Shame on me for giving Megabus a 3rd chance. I will never book another ticket with this company…read moreagain. The novelty of cheap tickets does not outweigh the pure aggravation you will subject yourself to waiting for busses that are hours late and dealing with drivers who have no sense of urgency. Do yourself a favor and take the train. Like others have said, my most recent experiences with Megabus have been terrible. Not so much because no bus in the last 3 occasions have been on-time (last time the bus was 1 hour late) but mostly because of the nonchalant attitude of the drivers. Simply said, they don't seem to care about their passengers at all. This says to me that Megabus as a company does not incentivize their drivers to be customer oriented (i.e. through training, performance monitoring and/or compensation). Unfortunately those who can't take a train will be subject to Peter Pan/ Greyhound which have similar flaws (at least with those options you have roofed bus stops).

    The good: Megabus provides a low cost fare. There is a bathroom on board. The bus was clean…read more The bad: They were 45 minutes late. I wish they had texted me that they would be late, they did not communicate. A fellow traveler called in and was able to determine there was a delay. I thought there would be on board Wi-Fi, there was not. The boarding process is a bit disorganized. Summary: This was not a horrible experience. The folks we were traveling with on this 3 hour ride were an interesting assortment of people. College students, a guy from Poland visiting US Cities, people traveling for work, a woman with her child going on vacation, and an elderly woman on her way to a funeral. If you are on a tight budget, this is a viable, safe option. I recommend you dress in comfortable clothes, bring a snack and water and have the contact information for the bus line with you. Before you go stand outside at the bus stop, call and see what the departure time will be.

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    Megabus
    Megabus
    Megabus

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    Go Buses - buses - Updated May 2026

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