Well I guess the experience I had the first time was not a representation of their service. I…read morebooked a reservation for them to pick me up from the airport yesterday and no one showed up. Had to make alternative arrangements. I called and all I got was an "Okay, I'll let my supervisor know" and "There are lots of other cab companies out there if you do not like our service". I guess I will be booking with someone else next time I fly.

Not sure why the other review did not have a pleasant experience but great and timely service. Was…read morepicked up and dropped in a timely manner. I will definitely recommend this business to any of my family and friends. Will be a repeat customer!

I found these guys to be professional and reliable. I had the driver pick me up at 5:45 am for an…read moreearly flight out of Bradley. The driver Alex was 7 minutes early. He picked me up in his very clean car which I appreciated. I was at the airport from Glastonbury in under 30 minutes. I would use this company again.

I had a flight to catch at 6.30 am in the morning. I lived 35 miles away from airport. Arrow cab…read moredriver came at 5.00 am on time as requested. They also confirmed the reservation the day before. Bottom line ; arrow cab proved to be reliable service for me.

Called for an in-town ride to pick me up in half an hour. Was told they had no cabs available. A…read moretaxi service with no cabs is not a taxi service. Seems they only want the "big" rides. Never calling them again!

I had an extremely poor experience with Ace Taxi Transportation and would not recommend them,…read moreespecially for time-sensitive rides involving children. I pre-booked and prepaid transportation for my daughter to arrive at school by 7:15 AM. On both yesterday and today, I called around 6:20 AM to confirm, and both days my daughter arrived late. When I contacted dispatch, I spoke with a dispatcher named Sheldon, whose behavior was completely unacceptable. He was rude, dismissive, and highly unprofessional. Rather than taking responsibility or attempting to resolve the issue, he spoke to me disrespectfully and showed no concern for the inconvenience or the impact on my child. What was most alarming is that after I expressed that the service I received was poor, he called me back only to hang up in my face. He then told me he would not notify a manager and that I would need to call back myself at 10 AM. That response is unethical and shows a serious lack of accountability. If a company cannot reliably provide pre-scheduled, prepaid transportation -- and allows dispatchers to treat customers this way -- that speaks volumes about their management and standards. I strongly advise others to look elsewhere, particularly if punctuality, professionalism, and basic respect matter to you.

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

Amazing company. We set up a ride to the airport from…read moreNorthampton to Bradley airport. First off, you can reach a person with ease. Then, they come right in time. They are kind, courteous, and load your bags. The car is beautiful. I feel that they treated us like queens!!! I really highly recommend (cheaper than Uber of Lyft from Northampton)

The team at AAA is professional, courteous, and trustworthy. I give them my highest endorsement…read morewithout reservation. I live in Austin, TX. My sweet, precious, frail 87 year old mom lives in New Milford, CT. Pre-coronavirus, there'd been a LOT of back and forth for us between the two states and sometimes I need to fly Mom down here, or fly her home and we're not able to fly with her. In three such instances, I've trusted and relied on Mirza and the team at AAA and they've been wonderful. Mirza has been so easy to communicate with, very responsive, and very patient with my nervousness about Mom traveling alone. Mom needs some assistance when walking, and is a bit hard of hearing. Mirza always goes above and beyond to make sure that not only Mom is attended to in a comfortable and timely manner, but that I'm at ease and updated as the trip progresses. I'm super grateful to the AAA team for helping me to help my mom and will continue to rely on them when I need to transport my most precious cargo (that's Mom!). THANK YOU Mirza and AAA!

I needed a ride at midnight from the airport;.( I don't trust the rideshares with random people) I…read mored rather have a knownprofessional. AAA was easy to book, communicative, punctual, clean and safe. The rate was reasonable, and the driver a gentleman. I d recommend AAA.

Overcharged me, became irate and threatening. NEVER take this taxi service, ever. I had a receipt…read morefrom the BDL TAXI BOOTH, and he said it did not matter. Take UBER...much more practical and safer!!!

Efficient service spotless car and pleasant knowledgeable driver. Quickly avoided accident and…read more prompt delivery. Equipped with extra long charging cord to accommodate phones. Called and requested ride and time. He arrived on time, very dependable. Highly recommend. Personalized service at 646-250-1607 call or text.

I can't say enough good things about Hany and his company. They were so flexible and accommodating…read moreon both ends of my trip when I had to make substantial changes due to both weather and other conflicts. Hany is an excellent driver and very personable. Also as a woman traveling alone I felt completely safe. I highly recommend H&H Limo and Car Service for your transportation needs.

Hany and his other drivers were on time, friendly, professional and careful. I would highly…read morerecommend H and H for a stress-free travel experience.