Went in because another gnc had given my mom the wrong vitamins I needed, so I wanted to exchange them. Their were two gentleman in the store, (one I'm assuming was the manager) one asked me what I needed help with, I told him I was trying to find a vitamin for better hair growth and asked for keratin. He looked to what I'm assuming was the manager and asked him if he knew anything, his manager recommended a combination vitamin, but I was already taking biotin at home so I asked him about keratin, he told me that he would look in the system for a keratin pill but he had never heard of them....turns out I was standing right in front of them...he came back and told me they didn't have any keratin pills, so I pointed out that they were right in front of me. Considering he didn't know anything about them, which I didn't either, I decided not to get them. I went to just return the ones I had. The two guys followed me to the cash register, the manager stood behind his employee (it was his first return) and was helping him through the steps, which would of been fine if he wasn't so rude to the employee. Treating him as if he wasn't human and couldn't make mistakes. I got my cash back and left. It's a shame going into a store like this with people that can't help you out much, and treat employees like crap. I don't know who would want to work in an environment like that. read more