Had a very unpleasant visit this morning at this location. We went to grab two items which resulted in about a 30-45 minute checkout because Mona was unable to do her job properly. We were as patient as we could be in the beginning because we assumed she was new until we noticed that there was a mistake with the transaction. We asked for our money back and she told us to "be patient" and continued to be impatient with us. She sounded like she was on the verge of tears and her coworker was no help at all. All of this over a coupon, an argument and not even a correct transaction. We asked for the original receipt in case the money wasn't refunded to my card, but she refused and we were told to come back if it wasn't refunded and that she will remember us and that she works 7 days a week.
Safe to say I'm NEVER going to the Munster location again, you're better off going to the GNC in Schererville. read more