Mr. Robel Nurul presents himself as polite and professional. He offers excellent esthetic choices. I contracted him in 2019 to remodel my apartment. After experiencing power outage in parts of the kitchen earlier this month, it became apparent that he had hired an unlicensed electrician who did not follow NYC regulations. When I recently asked Mr. Nurul to provide me with the name, license number and contact information of the electrician who he had done the electrical installations in my apartment in order to help me with the problem that had arisen, he evaded my question in his usual polite manner and did not give me the information , other than the first name of Luis. Mr. Nurul stated that he now works with a different electrician, whose name and license number he similarly evaded to provide.
Mr. Nurul is responsible for a situation that forces me to have his faulty installations removed and replaced by correct ones that abide by NY law and regulations. My expense will be high, but worse is the risk of fire in the apartment due to these installations, of which Mr. Nurul failed to inform me of their faultiness.
Yesterday, through no doing of Mr. Nurul, the shower faucets started to malfunction and need to be replaced. When I looked for the valves that shut off the water to the shower I found them. The valve for the hot water cannot be shut off because it is blocked by a cabinet built by Mr. Nurul, to which I agreed. He left enough space to turn the cold water valve on and off, but not the hot water valve. The cabinet, which is fixed to the sink, cannot be moved without major plumbing work. As a result, the water for the whole building will have to be shut off in order to replace the faucets.
The remodeling and painting his worker did is beautiful and that person was lovely, gifted and hard working. I thank him for his efforts. Mr. Nurul, however, did me a disservice by failing to properly supervise the work and by allowing illegal electrical work to be done in my apartment. I feel that I owe the public to share my experience, so that other customers can make an informed decision before hiring GMN Construction and Contracting LLC.
Ute Rosa read more