I worked for this company for a short time--well, I was still at the "trainee " stage. The…read moreinterview was fairly easy, and both HR and staff came off as very welcoming and friendly, but are wishy washy". The interview focused on my internship experience and my future goals (how working for the company will help me achieve them). Onboarding was down at their LA station, and that process was done efficiently. do expect to be placed behind the wheel of an ambulance by day 2. They tell you their samsara system isn't on for that day, but it is. I ended up having a remedial day where I was told I was in the clear to get comfortable and practice. My FTO was patient and trusting, but I ultimately paid the price for that day. i asked my FTO for feedback, and the feedback given ended up being false, according to what hr had to say. i ended up "not meeting probation standards".

I called them on a Sunday to book services for a appointment on Wednesday at 2pm which that was…read moreample time for them to get me to my appointment on time so call them on Wednesday at 1pm they said they were running late so I waited until 1:45pm to call to cancel and reschedule my doctor's appointment. The really sad thing was they never called or showed up at all. So if have something very important to do choose wisely

This is going to be my first review, and I truly feel that Golden Heart deserves to be recognized…read more I found Golden Heart when I was under an incredible amount of stress. My mom needed to go to the ER. I had called the paramedics, but they explained that although her situation wasn't considered an "emergency," she still needed to see a doctor. My mom is non-mobile, nonverbal, and has dementia, so finding transportation was extremely difficult. I contacted her insurance, but unfortunately, they did not cover non-emergency transportation. Kaiser provided me with a few nonprofit organizations that assist seniors, but unfortunately, none of them were able to help. I started calling private transportation companies, but because it was a Sunday, no one was available. I was desperately searching for someone who could help us. I was completely overwhelmed, stressed, and honestly, I was about to cry from frustration. Then, thankfully, I found Rami Cohen through a private transportation company. Rami listened to my situation and referred me to Delia at Golden Heart. I called Delia and explained what I needed. Without hesitation, she was already on her way to meet me and my mom. She was truly a Godsend. Delia picked us up, took my mom to the ER, and then came back about 4 hours later to pick us up and take us safely home. My family and I are truly grateful to both Rami and Delia for helping us when we needed it most. Delia was kind, professional, compassionate, and genuinely caring about our situation. She made an extremely stressful day so much easier for me. Golden Heart will forever be my first call when my mom needs transportation. I highly recommend them to anyone looking for compassionate, reliable, and professional care. Thank you, Rami and Delia, for being there when we needed you.

I needed a van service to take my mom to an appointment at the very last minute as my mom is…read morenon-ambulatory. I'm thankful that Golden Heart service was available. I might have paid less if I used a city service or access. But there was no availability and city transportation only drives within their our city limits. Rami our driver was prompt on arrival, assisted with getting my mom into & off the van and waited until her appointment was complete. I would definitely use his service again if I got into another situation as I did today. Sometimes paying alittle extra has its advantages. Thank You again Golden Heart & Rami for exceptional service!! Thank You Rami

Pierre and Miguel are amazing! We have needed several trips to and from the hospital and usually at…read morethe last minute. They always found a way to help us and took very good care of our mom. They are professional, very helpful and patient which are extremely important qualities when getting your loved one to the hospital. I would highly recommend American Transportation.

Pierre and Miguel saved the day! After 2 previous attempts these professionals got my mother in law…read morehome safely and we are so grateful for their service! Highly recommend!

Unbelievable service! They are so nice and treated my uncle with the upmost respect and care. The…read moredriver was professional and respectful and went into my uncles facility to pick him and drop him off. David was the individual I spoke to make the reservation and he set our minds at ease and made an effort to keep us up to date on his pick up and drop off. Such a wonderful service. We will definitely use this service again.

David was amazing! Reliable, honest and flexible. For leg surgery and transport after the…read moreoperation, my mind was at ease. I fully trusted his service and courteous support. Great company!

I appreciate the flexibility of the driver to come 45 minutes later than the original 1030 am…read morepickup time. I had a pleasant ride home to my residence. I will recommend Genesis LA Transportation to my family, friends, and neighbors for their medical transportation needs.

My client has a doctor's appointment and needed a transportation. The daughter called a few but…read morethis one quoted her a reasonable amount. On the day of the appointment, BJ is our driver. Very professional, friendly, and have a good driving skills. BJ helped my client in her wheelchair, made sure she's safe and comfortable. He picked us up on time and dropped us off back home safely.

10/10 service. Super speedy service, they had my issue resolved in under an hour in the middle of…read moreSunday night. Definitely recommend! Value is the best I don't have to worry about anything for the next 10 years since they did such an amazing job. There was a big jacked fella that was very communicative about the job and fully transparent of how it's going to work out and all of that under an hour. "WOW" no other words. Call them and enjoy the service like I did myself the most amazing service in the area and all of LA County

I was transported from Hospital to a care home post surgery. Ucla Hospital arranged it. It was a…read more10 minute trip. I have Medi Medi. I got a demand from these criminals for under 100 On checking hospial records, they charged medicare over $2,000 for a trip under 2 miles. Charging for 1/2 hour wait, and $38 for disposable medical. They used a guerney. A trip like this one way should be $150. Even $300 would be high. I could have booked a roundtrip for $300 from Hollywood to Santa Monica. The Hospital didn't give my medical information? Surely they didn't book a low risk nearby trip for $2,000? And this wildly overpriced transport actually had the nerves to contact me to pay this deducible. Never use this wildly overpriced, unethical transport

After several uses of PRN AMBULANCE, I have instructed Kaiser not to use them for me. And yet they…read morestill showed up at the hospital. I reviewed what I needed for equipment and they stated that they had it all on board at the AMBULANCE. The gurney was not a bariatric Guney as requested. And we arrived at the home. They informed me that they did not have a bariatric stair chair. "They're not well funded enough." they left me sitting out in the parking lot wearing just a hospital gurney at 11 o'clock at night not having the proper equipment to either strap me into the chair the stair chair they proceeded to contact 911 by suggestion to see if they have the proper equipment and even the fire department in Glendale said that their unit doesn't carry that. Both PRN and the fire men on duty, proceeded to manhandle me up the stairs and dragged me at one point. When we finally got up to my apartment after waiting an hour in the driveway, they literally threw me on my bed and said OK. Let's get out of here. under no condition would I recommend PRN. I have placed a complaint with Kaiser.

My mother was released unexpectedly early from her from her rehabilitation hospital after knee…read morereplacement surgery, and she wasn't physically ready to climb the 16 stairs to her apartment. The rehab hospital and her insurance company were unable to arrange transportation for her- that's when MEDQUEST MEDICAL TRANSPORTATION CAME TO THE RESCUE. I called Medquest on a Friday evening, and they were at the rehab hospital Sunday afternoon- 10 minutes early. The care,professionalism, and respect they showed my mom were truly outstanding. The vehicle was spotless, the equipment looked brand new, and their electrical stair chair climber got her safely into her home without any stress or discomfort. There are no words to describe how grateful I am for their service. Medquest went above and beyond when we needed help the most.

This company helped me get my husband transported to the hospital in a challenging and complicated…read moresituation. They were professional, compassionate, on time and priced competitively. And actually I have to say the two men who picked him up and transported him went above and beyond for us. They were fantastic! Highly recommend MedQuest!

The VA changed their protocol requirements for Veteran's to received rides/transportation to…read moreappointments and we weren't notified. My dad's nurse reached out in the early evening hours to let me know my dad's wheelchair transportation ride to his PET scan the following morning had been cancelled. I called a couple of transport company's but they were already closed for the day. Ricardo answered my call and was able to provide a ride for my dad's appointment in the morning. He picked him up as scheduled and got him there safe and on time. So grateful.

This company was amazing! When the company my mom was using decided to go out of business we…read morecontacted Armstrong. We were easily able to schedule service at a reasonable cost. Then we had to change our start date because of street service and Armstrong accommodated us. My mom didn't quite need to be on a stretcher but she couldn't stand without assistance. Other companies refused to help her and said we would have to get a stretcher, except because of the narrow hallways it wouldn't work. Armstrong had no problem using a wheelchair and assist my mom to stand up. They were very professional, accommodating, and reasonably priced. They stayed in communication with me all the time. Unfortunately we didn't get to use them long as my mother passed shortly after we started using Armstrong but I am grateful that they made it easy and affordable for us. If you ever need transportation, this is an outstanding company.

Great company. They've been taking my aunt to her Dialysis for a month now, which is about 3x a…read moreweek. They are always ontime and very polite. The drivers are friendly and they communicate with us if the Dialysis has any changes. The price is reasonable compared to the other companies.

From the owner: Ad Astra Transport is a Non-Emergency Medical Transport company and we provide safe, reliable,…read moretransportation for our clients. We specialize in wheelchair and ambulatory services. Our friendly staff is more than willing to accommodate to your needs. We offer transportation services to Doctors appointments, Dialysis treatments, Physical Therapy, Admissions and Discharges, Rehab and Nursing facilities, Urgent Care visits and many more. Call us for a free quote. Mention Yelp and receive 20% off your first ride!