Rami really went above and beyond for us! My 98 year old mom needed wheelchair transport to go to…read morethe emergency room - not only was he able to take us there same-day on short notice, when the doctor decided mom needed more tests and then a round of iv meds AFTER we thought she'd be discharged - he waited the extra three hours even though I said that he could go and I'd pay him for the one-way ride!!! The wheelchair van was spotless and he was a very conscientious driver too - Rami was very caring and calm and I highly recommend Golden Heart!

I needed a van service to take my mom to an appointment at the very last minute as my mom is…read morenon-ambulatory. I'm thankful that Golden Heart service was available. I might have paid less if I used a city service or access. But there was no availability and city transportation only drives within their our city limits. Rami our driver was prompt on arrival, assisted with getting my mom into & off the van and waited until her appointment was complete. I would definitely use his service again if I got into another situation as I did today. Sometimes paying alittle extra has its advantages. Thank You again Golden Heart & Rami for exceptional service!! Thank You Rami

I am a 72-year-old with hearing impairment, and my experience with Lifeline was extremely…read morestressful. I tried several times over many months to cancel my service because I could not use the device. Each time I called, I was transferred to different departments or told someone would call me back, but no one ever did. Even my insurance agent spent nearly half an hour on the phone without getting a resolution. I returned the equipment in October, yet I continued to receive delinquency notices for past charges, with no acknowledgment of my earlier attempts to cancel. Their communication and follow-through were very poor, especially for senior

HORRIBLE SERVICE!! They haven't grasped the basic concepts of dispatching and scheduling their…read moreambulance pickups beyond a window of SIX HOURS. That's how long they made my 92-year-old mother wait anxiously in a hospital for a 10-minute ride, making her travel after 10 pm to arrive home, after being told at 3:30 she was being discharged from a hospital after a 10-day stay. The team members were professional and caring, but they work for a company that is not. If anyone is given a choice as to what transport options to use to or from a hospital, choose ANY OTHER COMPANY, it could not possibly take longer, be more unresponsive, or be worse.

10/10 service. Super speedy service, they had my issue resolved in under an hour in the middle of…read moreSunday night. Definitely recommend! Value is the best I don't have to worry about anything for the next 10 years since they did such an amazing job. There was a big jacked fella that was very communicative about the job and fully transparent of how it's going to work out and all of that under an hour. "WOW" no other words. Call them and enjoy the service like I did myself the most amazing service in the area and all of LA County

David was amazing! Reliable, honest and flexible. For leg surgery and transport after the…read moreoperation, my mind was at ease. I fully trusted his service and courteous support. Great company!

So great!! Lovely people; kind, and very patient with the ambiguity and complexity of different…read moresituations. We've used them a few times and intend to use again. Always on time and reasonably priced! Thank you!

We are so grateful for the wonderful service provided by Jasmine Cap. and Mattias C. when they…read moretransported my dad from the hospital to home. They were incredibly kind, patient, and professional every step of the way. They treated my dad with such care and respect, helping him feel comfortable and safe throughout the process. My mother was especially pleased and touched by their compassion. Truly above and beyond amazing. We couldn't have asked for a better team. Thanks again!!

I paid my bill in full over a month ago over the phone and I keep getting letters stating that I'm…read morepast due. I leave voicemails saying I already paid the bill in full (because nobody answers the phone there) and I still get statements that the bill hasn't been paid. This is a terrible company whose service was forced upon me and I've done my due diligence to pay my bill in full and have no choice but to have my lawyer act if their collection notices do not stop

This company helped me get my husband transported to the hospital in a challenging and complicated…read moresituation. They were professional, compassionate, on time and priced competitively. And actually I have to say the two men who picked him up and transported him went above and beyond for us. They were fantastic! Highly recommend MedQuest!

If you want to miss your medical appointment, this is the medical transport company for you! I am…read moreconfined to a wheelchair after a surgery for a broken leg, I booked MQMT to transport me to my follow-up appointment with my orthopedic surgeon at Huntington Orthopedic in Pasadena. I was assured by James over the phone that my scheduled pick up time was 1:00 PM (for a 1:45 PM appointment). No confirmation was received, so I phoned James the day before my appointment to confirm my scheduled transport. James told me everything was still on, and assured me I was "in good hands". The MQMT driver arrived 26 minutes LATE, and I was forced to reschedule my appointment (doctor allows only a 15 minute grace period for late arrivals, and it would not have been possible to reach my doctor's office before 2:00 PM). This company is TOTALLY UNRELIABLE, and I will NEVER do business with them in the future. I lost my appointment because of MQMT. I would give this gang a 0-zero stars rating, but unfortunately the 1-star rating is the lowest option to me.

Pierre and Miguel are amazing! We have needed several trips to and from the hospital and usually at…read morethe last minute. They always found a way to help us and took very good care of our mom. They are professional, very helpful and patient which are extremely important qualities when getting your loved one to the hospital. I would highly recommend American Transportation.

Pierre and Miguel saved the day! After 2 previous attempts these professionals got my mother in law…read morehome safely and we are so grateful for their service! Highly recommend!

Absolutely the BEST transport company ever! My mom needed to be transported at the last minute to…read moreKaiser Emergency and Jomar and his staff went above and beyond to make my mom's journey comfortable. They were so reassuring for my family and showed so much care and compassion to my dear mother! I cannot express enough my family's gratitude. St. Christopher Transport and staff are truly a godsend!

They left me high and dry. I had a medical appointment and they never showed up. Don't use them.read more

The VA changed their protocol requirements for Veteran's to received rides/transportation to…read moreappointments and we weren't notified. My dad's nurse reached out in the early evening hours to let me know my dad's wheelchair transportation ride to his PET scan the following morning had been cancelled. I called a couple of transport company's but they were already closed for the day. Ricardo answered my call and was able to provide a ride for my dad's appointment in the morning. He picked him up as scheduled and got him there safe and on time. So grateful.

This company was amazing! When the company my mom was using decided to go out of business we…read morecontacted Armstrong. We were easily able to schedule service at a reasonable cost. Then we had to change our start date because of street service and Armstrong accommodated us. My mom didn't quite need to be on a stretcher but she couldn't stand without assistance. Other companies refused to help her and said we would have to get a stretcher, except because of the narrow hallways it wouldn't work. Armstrong had no problem using a wheelchair and assist my mom to stand up. They were very professional, accommodating, and reasonably priced. They stayed in communication with me all the time. Unfortunately we didn't get to use them long as my mother passed shortly after we started using Armstrong but I am grateful that they made it easy and affordable for us. If you ever need transportation, this is an outstanding company.

I had to get moved from Cedars in Marina Del Rey to the Mothership Cedars in Bev Hills. Pesky heart…read moresurgery. Having not been in an ambulance before, I didn't know what to expect past what I'd seen on TV. It was pretty much the same. My crew of Luis, Beth, and Ray were fantastic. They loaded me onto a gurney, and got me to the Big Cedars safe and sound. We had a few laughs along the way, and everyone was professional and personable. I was hoping to run some red lights, blare the sirens, or maybe stop at a drive thru for burgers. Nope, no fun!!! Thanks Cal-Med, Luis, Beth, and Ray. While I hope I don't need you again, I'm glad to know you're out there.

I had to get moved from Cedars in Marina Del Rey to the Mothership Cedars in Bev Hills. Pesky heart…read moresurgery. Having not been in an ambulance before, I didn't know what to expect past what I'd seen on TV. It was pretty much the same. My crew of Luis, Beth, and Ray were fantastic. They loaded me onto a gurney, and got me to the Big Cedars safe and sound. We had a few laughs along the way, and everyone was professional and personable. I was hoping to run some red lights, blare the sirens, or maybe stop at a drive thru for burgers. Nope, no fun!!! Thanks Cal-Med, Luis, Beth, and Ray. While I hope I don't need you again, I'm glad to know you're out there.