I had an outstanding experience with this medical transportation company. The driver arrived on…read moretime, was extremely professional, respectful, and made me feel comfortable throughout the entire trip. The vehicle was very clean, well-maintained, and the ride was smooth and safe. What impressed me the most was how caring and patient everyone was. They treated me with kindness and made sure I got to my appointment without any stress. Reliable transportation is so important for medical appointments, and this company exceeded my expectations. If you're looking for dependable, punctual, and compassionate medical transportation, I highly recommend this company. Thank you for providing such excellent service--I will definitely use you again!

First company tried to sell me a Life Alert system before they would allow me to arrange transport…read more Bad move. I hung up. P&L was second company I called - the driver arrived exactly on time, they were very careful, gentle, professionally moving me and delivering me to my doctor's appointment. I called them for the return trip home and they only took 20 mins to get there (hadn't prearranged as has no idea how long the appt would be). Driver and partner were nice, van was clean, everything made me feel confident I had chosen the right team.

Back in February 2026 Lucia and her supervisor were kind enough to arrange a special transport for…read moreme to be delivered on stretcher to Cedar Sinai hospital for a surgery that was scheduled. Lucia went out of her way to help me and to accommodate my special set of circumstances. She was so kind and professional and I felt very well taken care of. Thank you so much Lucia. The ambulance driver and attendant ( Camilla and Elvis) were right on time and could not have been kinder or more attentive. When we arrived at the hospital they made sure to help transfer me into my wheelchair. They were helpful and provided amazing care. A big thank you to everyone who took such great care of us!

Your driver's, Skylar and Urdelin, were courteous and friendly. They are an asset to your company…read more I would appreciate it if I could put in a request for their services for my next medical appointment. Thank you Jan Huibregtse

I have worked in a skilled nursing facility in the burbank area for 28 years. Now that I'm retired…read moreI would like to share my experience using advanced medtrans. I was in charge of making transportation arrangements for the residents,over the years they have been punctual, friendly, and affordable. Upon returning to the facility I always asked the residents and family members for feedback. They were always very pleased with the friendly staff and service . If your looking for five star service give them a call. (818) 993-1317

Horrible customer service. Long wait times. Completely disorganized...and they just don't care…read more Dispatch supervisor Abby is completely worthless. No one, not even management, is concerned with providing quality service. The entire company should be dismantled and started anew. I am astounded at the incompetence.

I worked for Mauran Ambulance in 1991-1994. I commuted 150 miles each way to work there; 48 on, 48…read moreoff shifts. This company, under the original owners, Don and Ann, was a no-nonsense, professional operation. No sluggish or lackadaisical employees were tolerated. Those who couldn't be professional and compassionate were quickly weeded out in the training process. Mauran was there for the community-at-large just after the Northridge Earthquake - performing rescues and transport from and through some of the most difficult terrain and territory ever seen in greater Los Angeles. I can honestly say it was the best job I ever had, and it was painful to me when I had to leave. The birth of my daughter meant I needed to be home more often, and I do not regret the decision to go into work in education, to be a better dad. I will always remember Don, Ann, and their kids fondly for helping me to create some of the best memories of my working life. I'm not sure what's going on with the company now, but seeing some of the reviews saddens me. The original owners would be mortified if they thought their shining star was tarnished in any way.

Everybody at Mauran are excellent They are very attentive to their client. All the staff are…read moreefficiently and are helpful. They are always complementing you and try to make you feel comfortable. Mauran main boss are Josh and Andrew , but they are all the boss and experts to me. Try Mauran Ambulance for help to doctor appointments and hospital stay , you be happy you did .

Great service from Dispatcher Ana and Supervisor JJ making sure that all my transportation needs…read morewhere meet. Great drivers include in this 5 stars are Carlos, Fernando, Chris, Juan, Federico and Tino. Always professional and courteous and always on time. We can't forget the helper of little JJ ( Juan) and Owen always doing there part. I've been disabled for the past two years but they have made my trips to the medical appointments much easier. Thank you sincerely

This company is NOT RELIABLE AT ALL . I work in a nursing…read morehome . Residents always miss there important Md appointments due to they never show up or show up hours late!!' O STARS if I could

If I could rate -100, I would! I am filing complaints with every agency I need to. The way the…read moreowner, dispatcher or whomever he was, berated me, my dads surgeon, and his drivers was beyond horrific!! I have instructed my dads facility to do what they have to do to insure this company NEVER transports my dad anywhere. They are contacting Molina to make sure this happens and filing a grievance. The vascular surgeons office manager told me that this company is notorious for telling the drivers to leave patients at their appointments to get to the next one.

The management and staff at Safe Med Tranz have gone out of their way, over and over again, to make…read morethe transportation experience positive and comfortable.

Honestly, Essential Health Transportation has been a total lifesaver for my family. They handle all…read moremy mom's non-emergency medical rides to her doctor's appointments, and their level of care is honestly top-tier. She needs a stretcher and a stair chair to get around safely, and the team manages the whole process with so much skill, patience, and professionalism. My mom is a plus-size woman, but they always make her feel comfortable, respected, and totally at ease. Their transfer techniques, like moving her from the bed to the gurney or using the stair chair, are incredibly smooth, safe, and efficient. It's super obvious they're highly trained in patient care and medical transport. The drivers and the medical team are always on time, polite, and actually care. They go way beyond the bare minimum to make sure everything is safe and stress-free, treating your family like they're their own. I've even ridden along to see their expertise firsthand, and their dedication to safety is legit. I highly recommend Essential Health Transportation if you need dependable stretcher transport, mobility help, or non-emergency medical rides. Huge thanks to the whole team, and a special shoutout to Samson and Tariq for always making our last-minute trips happen and saving us from so much family stress!

This is the best company to work with. Kat, the owner, has personally assisted me in every step of…read morethe way during this extremely hard time. Tariq, josh and jose have shown my dad nothing but kindness and patience and they CARE! I can not thank this team enough for how amazing they have been and i feel so comfortable knowing my dad is in their hands when traveling. The best!!! Can not even put into words how much i adore this team!

Where is the zero stars option....?…read more The collective lack of spatial awareness this company's drivers demonstrate regularly is abhorrent. As emergency vehicles, one would think they could comprehend the importance of being able to enter/exit a driveway. Instead, they consistently park in front of entryways, putting anyone who lives in my building in a precarious situation if, God forbid, an emergency occurs. This is not an isolated event as it happens multiple times per week. There's an entire street available to park while tending to those being served in the ambulance, but these drivers/EMTs do not believe operating in excellence, or even COMPETENCE, as a priority. Heaven help me if anything happens and I have to get out of my building with expedience and these dullards are in my way.

Dispatch yesterday was fantastic. She was professional, answered the questions I had pertaining to…read morean ETA for which a loved one was being picked up from a SNF and transported to a hospital for emergent care that was labeled non-emergency due to the hospital preference being outside of the area. The issue that came into play was an EMT wrongfully assessing the patient's cognition, using the patient's personal cell phone to contact me, rather than his own device, then telling me that he could not transport the patient to the hospital, per the SNF's and doctor's order because the patient said they don't 'need' to be hospitalized. Patient was impaired, so they did not know what their needs were. EMT lied and said the patient correctly answered the four questions they asked, one of which is 'what year is it'. Meanwhile, when the patient was at the hospital, they first answered that question with their birth year, then they answered '1994' the second time they were asked. Patient was clearly disoriented even after having received some medical attention. The EMT also badmouthed one of the nurses at the SNF. I am to believe a significantly younger, inexperienced EMT knows more than a seasoned LVN who has been working with the patient for the last 6-weeks? Absolutely not. Little did the EMT know, the LVN had already apprised me of the issues LVN had with the EMT's assessment of the patient when the EMT does not know the patient, nor the patient's history, which includes a TBI. The EMT not only thinks he can better assess the patient's cognition than a LVN, but a doctor who is a partner in one of the largest hospitals in the country and had been actively diagnosing, assessing and treating patient, successfully, for weeks. When I called and attempted to convey my issues with the EMT's conduct to a supposed supervisor at Ambulife, all he did was argue and attempt to defend the EMT. Deflection tactics stronger than his moral compass and professionalism. Thankfully, I have the legal right to make decisions for patient re: their medical care. Had I not thought to apprise the EMTs of this, the patient would have still been at the SNF, 3-days later. The only reason Ambulife's services were enlisted is the patient is not mobile at present. Had they been, I would have picked them up in my own vehicle and transported them myself. Did the EMTs pick the patient up in a timely manner? They arrived at the facility within the ETA, but rather than listen to the patient's advocate and medical staff at the SNF, the EMT chose to argue with both, thus delaying timely transport. He was arrogant and unprofessional, hence my reason for calling Ambulife to report the interaction. Would I recommend Ambulife? No, not after the EMT's unprofessional conduct and his so-called supervisor being condescending and disrespectful during the call I placed to inform him of his employee's actions. Patient made it safely to the hospital, despite the argumentative, unprofessional EMT - all praise due to GOD.