Malik is simply incredible! He was retiring for the evening…read morewhen I contacted him to pick up mom and ferry her to Kaiser. He was swift, courteous, and extremely capable/skilled in transporting my mother down stairs and into the mobility van. We will definitely be using his services in the future!

Malik did a great job HIGH RECOMMEND ! Good care on time and very kind and fairly pricedread more

Everything was a good experience with the entire process of this. Great customer service I highly…read morerecommend utilizing Reliability for your transport needs.

Raymond and his team are amazing. I called him the night before my grandmothers doctor's…read moreappointment in hopes that they would be willing to squeeze me in. He was very kind, patient, and explained the process completely. My grandmother was very satisfied with the service saying that the driver was kind, prompt, and even got her to her appointment and home in record time! I will definitely use this service again in the future. And suggest it to anyone in search of a transport service for themselves or their loved ones.

These guys are great always on time unlike other company's very kind and caring always help my…read moregrandma with bags and hold her hand over all these guys are great like I said. They really are the "BEST RIDE" thank you guys keep up the great work

I've used Best Ride since 2007 and have never had a problem with this company. Their service is the…read morebest bar none. The drivers are courteous, polite, friendly, and professional. They always pick me up on time so I am not late for my appointments, unless of course, there is an accident or something stopping the traffic on the freeway. The owner is always interested in feedback, good or bad, and he takes the remarks to heart. You can't find a better transportation company in the San Fernando Valley, I know I've tried other transportation companies and they couldn't hold a candle next to Best Ride.

I had an outstanding experience with this medical transportation company. The driver arrived on…read moretime, was extremely professional, respectful, and made me feel comfortable throughout the entire trip. The vehicle was very clean, well-maintained, and the ride was smooth and safe. What impressed me the most was how caring and patient everyone was. They treated me with kindness and made sure I got to my appointment without any stress. Reliable transportation is so important for medical appointments, and this company exceeded my expectations. If you're looking for dependable, punctual, and compassionate medical transportation, I highly recommend this company. Thank you for providing such excellent service--I will definitely use you again!

First company tried to sell me a Life Alert system before they would allow me to arrange transport…read more Bad move. I hung up. P&L was second company I called - the driver arrived exactly on time, they were very careful, gentle, professionally moving me and delivering me to my doctor's appointment. I called them for the return trip home and they only took 20 mins to get there (hadn't prearranged as has no idea how long the appt would be). Driver and partner were nice, van was clean, everything made me feel confident I had chosen the right team.

I would NEVER recommend Cali Van Medical Transportation! I had a scheduled procedure that required…read moreanesthesia, and I would need a driver to get me home. I contacted Cali Van and spoke with Nick. I explained the situation and my needs, as I would need no special equipment. I was informed that this is a common service they provide. This conversation took place on a Monday, and the upcoming Thursday was the day of the procedure. I was also told I just needed to give the company information to the medical staff so they would know who would be picking me up, and they would be able to coordinate the discharge time with their arrival. I used ride share to get to the procedure location. I gave the contact information to the nurse, who told me my transportation would need to be confirmed before the procedure could even begin. I was later informed they were not able to connect with anyone at Cali Van, and the voicemail was full. I then started calling and had the same result; no answer, and the voicemail was full. I'm now starting to panic because I had prepared for the procedure, and I had confirmed with Nick the date and time of my transportation need. Fortunately, I was able to find someone else to pick me up after the procedure. It's been approximately 3 weeks since this happened, and neither Nick nor anyone else from Cali Van has attempted to contact me to acknowledge their failure to be available for my scheduled pickup after a medical procedure. The lack of professionalism from Cali Van was unacceptable, stressful, and inexcusable for a company that is working with people in sensitive medical situations. Who just ignores a confirmed medical transportation appointment pickup? Cali Van Medical Transportation does!

Absolutely amazing. The hospital recommended a different transport company to get my mom home from…read moreher hospital stay. Because of her narrow staircase which has a 90-degree turn to get upstairs to her bedroom, we HAD to have a "stair chair." I called several companies until I found Cali Van. They had the specialized chair and it worked beautifully. The driver sent out, Jasur (sp?), was kind, efficient, considerate, and cared about my mom. Mom (95 yrs old) had a fractured leg and had to be handled very carefully to avoid any unnecessary pain and Jasur treated her with kid gloves. The price was more than reasonable. They were on time (actually early!). With all the stress associated getting Mom home & coordinating all the other services, Cali Van was the ONLY ONE that performed seamlessly and didn't add to my stress level. I'm extremely grateful to have found them and recommend them highly.

I am documenting an extremely serious and unacceptable incident involving WellCare transportation…read more As the facility social worker, I attempted to contact WellCare six separate times regarding a transportation discrepancy involving one of our patients. My calls were either completely unanswered or sent directly to voicemail, despite the urgency of the situation. WellCare transportation was responsible for transporting the patient to their scheduled appointment and returning the patient safely back to our facility. Instead, the patient was abandoned at the appointment location. When our facility contacted the drop-off location, we were informed, "These two men got mad because the patient was not ready and left." This is absolutely unacceptable. Transportation personnel becoming frustrated does not justify leaving a patient behind, particularly when they were specifically responsible for the patient's safe return to the facility. Their actions created an unnecessary and potentially dangerous situation and raise serious concerns regarding patient abandonment, neglect, and WellCare's ability to ensure the safety of the patients entrusted to its transportation services. Equally concerning is the fact that I made six attempts to contact WellCare without receiving appropriate assistance or a response. There is no reasonable justification for a facility being unable to reach anyone when a patient has been left stranded due to the actions of contracted transportation personnel. Our facility takes this incident extremely seriously and will be filing a formal grievance regarding both the conduct of the transportation personnel and WellCare's failure to respond appropriately. We expect this matter to be investigated immediately, including identifying the transportation personnel involved, determining why the patient was left behind, reviewing why repeated calls for assistance went unanswered, and providing a clear explanation of what corrective measures will be implemented to ensure this does not happen to another patient. Leaving a patient stranded because transportation personnel became "mad" is indefensible and will not be minimized or dismissed as a simple transportation error.

two men an older gentleman with younger man came in this LA General Hospital Infectious Disease…read moreoffice as I'm typing they walk in here for second time being very rude to the staff and nurses with attitude about a patient shows a phone number that's not even to this office I would not recommend this company with rude drivers like these. I wish I could have taken a picture or video.

Honestly, Essential Health Transportation has been a total lifesaver for my family. They handle all…read moremy mom's non-emergency medical rides to her doctor's appointments, and their level of care is honestly top-tier. She needs a stretcher and a stair chair to get around safely, and the team manages the whole process with so much skill, patience, and professionalism. My mom is a plus-size woman, but they always make her feel comfortable, respected, and totally at ease. Their transfer techniques, like moving her from the bed to the gurney or using the stair chair, are incredibly smooth, safe, and efficient. It's super obvious they're highly trained in patient care and medical transport. The drivers and the medical team are always on time, polite, and actually care. They go way beyond the bare minimum to make sure everything is safe and stress-free, treating your family like they're their own. I've even ridden along to see their expertise firsthand, and their dedication to safety is legit. I highly recommend Essential Health Transportation if you need dependable stretcher transport, mobility help, or non-emergency medical rides. Huge thanks to the whole team, and a special shoutout to Samson and Tariq for always making our last-minute trips happen and saving us from so much family stress!

Josè helped my mother get my 95 year old aunt to an important appointment today. He stayed the…read moreentire time, and even came into the appointment with us to help maneuver her wheelchair. He was truly a gentleman offering a hand to get us into the van and back home. Josè was extremely kind, professional and compassionate! We will definitely be calling EHT again when in need. Thank you Josè for your excellent care and service! (Great choice of music during transport too!) Highly recommend!

I highly recommend MedWheelz for any health transportation needs! Very affordable professional and…read morecompassionate! Making a reservation was convenient...The customer service is outstanding to say the least! Rene was very kind with impeccable driving skills! He made sure that I was safe to and from my medical appointments! Great company! Thanks again for everything!

This was my first time using a transport service. I needed a ride home from an outpatient…read moreprocedure, and arranging the trip was smooth and excellent. The transport arrived on time and the driver was very personable, professional, and courteous. The transport van was clean, and like new. It was a pleasure dealing with MedWheelz and I would definitely use them again.