Booked a party of 4 with their buy 3 get one free package. Amazing experience for all involved. We…read moredid 60-min custom head spa sessions and were all exceptionally pleased with the results. Love that you're able to style your own hair with all (great!) products provided. Fantastic service, so relaxing - it also smells so good in there! 10/10

Came in with my daughter for a bday head spa and had a great experience! First time we've been to a…read morehead spa so we didn't know what to expect, but they walk you through everything they do and all of the products they use. Very relaxing and calming vibe! We will definitely be coming back!

I recently visited the NBC Wellness and Stretch Center in Fox Valley Mall in Aurora IL. and I must…read moresay it was even better than I imagined. The facility itself is beautiful to see. The staff is incredibly professional and courteous. I received the Herbal Scalp and Head Spa Treatment and what a delight. They even included the Singing Bowl. Afterwards, I felt refreshed and rejuvenated. Prices Were very reasonable. I also got a Mother's Day special Deal for my sister (who is a mom) to go on Mother's Day because they are offering several specials for Moms. Anytime in the future I need to unwind, this will definitely be my Go-To place. I highly recommend NBC Wellness.

Relaxing head spa with massage, aromatherapy, and herbal shampoo. Raymond and Emma gave excellent…read morecustomer service!

Such an amazing experience! It was very relaxing from start to finish - the head/shoulder/arm…read moremassage was nice and my scalp looked soo clean after. My hair was shiny and smooth. They blow dry your hair after and even give you a little snack to finish off! Will definitely be back and have already recommended to friends.

My friend and I booked an appointment here for hair spa and it was the best decision I have ever…read moremade. The place was calm and the spa rooms were clean and spacious. Loved all the products that they have used on my hair and my hair smells heavenly. I took the nourish hair package. They examined my scalp and proceeded with the treatment. The whole experience was very relaxing. They also did face, hands and leg massage. The staffs were very polite and friendly. They offered fruits, snacks and water post spa. I highly recommend this place for hair spa and treatments in the suburbs.

I called and spoke to Ashley to make an appointment. I advised her we were coming from St. Louis…read moreand Michigan and would like duo which typically starts at 3pm. However, Ashley offered to see if the team would mind coming in sooner so that we could get in right after lunch if not she was holding the 3pm slot for us. The customer service is wonderful and I am very excited for our appointments as this is a new thing for us! Best way to start a girls trip!

Most relaxing experience I've ever had! I had a head spa treatment and I honestly can't wait to go…read moreback.

I went to Beaux Cheveaux starting and I'll tell you that this is the BEST salon I've EVER been to…read more Not just the services which will exceed your expectations but the stylists truly care and are very professional and exceptionally trained in what they do. The owner Pam is very kind and professional. She and all of her stylists will go above and beyond for you!! I go there and have Jana cut my hair. She's incredible and always has a nice chilled glass of wine ready for me. The salon is clean and very nice. Not to mention that the aveno products are all natural and organic, smell nice, and work wonderfully. I won't go back to other products. Loving how it feels in my hair. Their products make my hair look, smell, and feel great without making it sticky or hard like other products tend to do.

I have seen Judy for massages for years and she is the best…read more Four stars only because this is the only service I have had here.

Great relaxing environment. A chance to use the water bed massager. Very calming music and nice…read moretable, etc. My only complaint was that I asked specifically for the therapist to work on my glute and sciatic nerve and that wasn't addressed. Although I have no complaints about the quality of the massage I received only that the area wasn't worked on as thoroughly as I anticipated.

Beware of MassageLuXe Naperville - A Cautionary Experience from a Former Loyal Customer…read more I'm writing this review to warn others about my experience with MassageLuXe of Naperville, Illinois, in the hopes that no one else falls into the same trap. This business is not built on long-term customer satisfaction, but rather on rigid policies, poor communication, and a clear lack of care for loyal clients. I had been a member of MassageLuXe Naperville for nearly six months. I didn't join for the ambiance or the brand - I joined solely because my trusted masseuse, whom I had known for years through my chiropractor, started working there. Things were going fine until I had to cancel my membership due to work commitments that would take me out of the country for half the year. Since it made no sense to continue paying for services I couldn't use, I canceled my membership. At the time of cancellation, I was told I had until May 27, 2025, to use all my accumulated massage hours or I'd lose them. So, I immediately booked appointments to use up my remaining time. Unfortunately, my preferred masseuse wasn't available for most of them, and I had subpar experiences with other therapists -- wasting 150 minutes (at $120/hour) of what should have been relaxing and therapeutic time. For my final remaining one-hour massage, I asked the front desk if I could schedule it with my regular masseuse. The staff member told me she was available on May 31st, 2025, and assured me that even though it was after May 27, it would be fine since I was scheduling it within the same month. Based on her word, I booked it. Fast forward to today, May 31st, I arrived for my appointment only to be told by a different staff member that I'd have to pay $120 out of pocket because the appointment was outside the valid usage window in the cancellation policy. I calmly explained that I had been explicitly told otherwise by the person who rescheduled it -- who was standing right there -- but instead of acknowledging the miscommunication or attempting to make it right, I was met with rude and dismissive behavior. I was given two options: pay $120 or leave. No apology. No effort to take responsibility for their mistake. Just cold, transactional treatment. Let me be clear: this is not about the money. It's about how customers are treated. I had intended to return and pay full price every time I was back in the country, as long as my preferred therapist was there. But after today, I will never return to this location or any MassageLuXe branch. To the front desk staff: you may have collected $85 today by denying me my final session, but you've lost a customer who would have happily spent over $1,000 a year. To MassageLuXe corporate: if you care about the reputation of your brand and the growth of your franchises, I hope this review encourages you to invest in better customer service training and empower your staff to take accountability for their own scheduling mistakes. Think twice, or even four times, before signing up for any membership with MassageLuXe of Naperville. What seems like a good deal today could turn into a frustrating and disappointing experience tomorrow.

I first came to Ehab's Hair Spa 2 years ago because my previous hair dresser had severely damaged…read moremy hair. After my first visit to Ehab's I have never looked back, and I recently moved 45 min out of the way, but still travel the distance, and pass many hair salons just to get to Ehab's. The prices are great, you don't have to make an appointment, and he gets you out right away. You will not be disappointed!

The service is great, they use good products and my hair always looks healthy after a visit…read more If you want the latest styles, you won't find that. Highly recommend for quality work, short wait times, healthy hair habits and a low key environment! Would have been 5 stars if styling was more recent.

Went to this location to get a facial. There is street parking and also a lot right in front of the…read morelocation. You will have to take the elevator to the 2nd floor. I checked in with the receptionist, signed the waiver, and was offered water. I then met with Andrea. Andrea was extremely friendly and helpful with everything. She let you know what she was going to do prior to doing it. This was my first time there. I will be going back

Vita was amazing. Period…read more Too little sleep, too much cold and way too much travel and stress left my normally ok skin completely thrashed this past month, so I went in for a much-needed facial. Wow. She took the time to check the PH level of my skin (this has NEVER happened before, and I'm NOT a facial newbie) and made sure I understood how best to take care of my dehydrated skin. Then she gave me a cleansing/hydrating facial that basically erased the road wear and stress from my face. I also appreciated that - in advising me how to take care of my skin post-facial - she didn't promote any products or push anything on me. It was merely some (very welcome) information. Can't wait to go in again. She did a terrific job.

After reading the reviews for VitaSpaStudio, I was excited to try their services as I was looking…read morefor a gift certificate for my son's girlfriend's birthday. I called on the phone to get some information - answering machine. I had some errands to run in downtown Naperville so I thought I'd stop by. Very small studio area with a sign on the door that said "Treatment in Progress". Knocked - no answer. Finally, I called on the phone again and left a message asking for someone to call me back. Yet to receive a call back almost 7 days later.