very very good made my nails very beautiful and i like it alot they gave me water and made me very…read morehappy

I have so many great things to say about this nail salon it's hard to know where to start!…read more Cleanliness is a must for me, and everything here was clean and sterile! Like open a new package in front of you sterile. The staff here is kind and patient. I went with my daughter for pedicures and they treated her like a real princess! They brought out a special pillow for her and made sure she got the exact pattern she was looking for. The chairs look to be brand new and were very comfortable. I opted for a quick 10 minute massage while I was drying and I'm so glad I did! FYI cash tip only, but as good as it is I really don't mind.

If you're not using the owner Grace or Lucia for your nails, just skip this place altogether. I've…read morebeen getting SNS for years now and this is the first time in a long time that my SNS started chipping within 1 day of getting them done. It's been 13 days and most of my nails are chipped and broken. For $40, this isn't worth it as you can get SNS that last elsewhere for cheaper. I can't remember who did my nails but I just know it wasn't Grace and Lucia and I regret it. Unfortunately when Grace isn't in the salon, the attention to detail and quality declines. I had to ask my tech to fix my toes again, and also my nails are all different shapes, and lengths. Not sure how you mess up super simple square nails but here we are.

The best nail salon around. They are so kind, listen to what preferences you have, don't rush you,…read moreand the place is so clean. Always a great experience. My favorite nail salon ever :)

A lovely experience every time. Kelly is the manager and keeps the place spotless. She knows her…read morecustomers and calls every one of them by name when she picks up the phone, or when you're in her salon. I used to try out different nail salons because I was trying to find one that seemed clean, and the staff to be friendly. Once I found Besties, that's it. I no longer am looking around - I come here repeatedly because of the way that Kelly runs things. The lush plants at the entrance are green and luxurious because Kelly takes care of them so well. My pedicure lasts a long time, and the staff is just lovely, too - Angie and Ina, in particular. I highly recommend it.

Ina did a great job on my pedicure. She was very sweet and soft spoken. It's comforting to go into…read morean establishment and not getting pressured into getting a more expensive service. The store was very clean and bright. I will definitely be returning.

Decided to visit this salon as a treat after getting brunch just across the street. We asked for…read moretwo basic mani/pedis, no gel. There were only two other people being attended and we were told to come back in a few minutes so we waited at the lot. When we got back we repeated that we're getting basic mani/pedis. My bf sat at the pedicure station while I spent a good 5 minutes still deciding on a color. Our pedicures started at the same time. I noticed the manicurist doing my bf pedicure was completely disinterested and rushing through. Whenever we go to salons he purchases the treatments and a clear coat. This spot didn't offer any. My bf was left halfway through his pedicure because the manicurist decided to take another client who walked in. We assumed it was an appointment and figured she would probably get her prepped and go back to him. My pedicure was done and I was already on my way to be seated for my manicure. While he sat for about 15 minutes. I alerted the manicurist working on me that he never got his clear coat and was also getting a simple manicure. She said something to the woman who was working on him originally and there was a little back and forth between the manicurist before the manicurist who was tending to me started working on his hands. She even finished his pedicure too. She did a great job handling the situation and apologizing for something that wasn't her fault. I would've loved to recommend this spot to my girlfriends here but I'm afraid they won't accept the service and be as patient as my bf. It's in a great area, cute location but unfortunately I'll have to pass on trying this spot again.

this is the best nail salon in floral park! They are very nice and can always take me almost right…read moreaway.

Owner sold without letting anyone know. I was so upset. I started going when a mani was $8.00! I…read moreloved Sue. And now my girl Heather is gone. Why?????????

I have been going to 2B nail salon for years. It has recently changed ownership and is now Serene…read moreNail Lounge. I had a gel manicure and a pedicure on July 16th with Sunny. That was definitely my last visit. At the end of my service Sunny told me how much I owed her. I paid using a credit card and a gift certificate. I was in the process of taking cash out of my wallet for a tip. I laid $5 on the counter and then she handed me the receipt to sign for the credit card. I stopped taking more cash out to sign the receipt. Of course, I was planning on giving her more than $5. I just stopped to sign the receipt. Sunny then said, "$5.....that's all you are going to give me?" And she proceeded to laugh. She made the comment several times. A TIP IS FOR EXCEPTIONAL SERVICE. IT IS NOT AN EXPECTATION. You have lost a customer!!!!

I made an appointment for a gel manicure. The receptionist asked me for a credit card number to…read morehave on file. She said my card would not be charged. I arrived for my appointment and things went smoothly although the manicurist barely uttered a word to me. That's ok. As I checked out I was told there would be an additional charge of $10 to remove the old gel. That's the first I heard of that. I don't think it's fair to spring that on a client after the fact. I was asked if I wanted to charge the services but I opted to pay cash instead. I was assured I'd receive a statement via email. Fast forward to the next day and I see a charge on my credit card. I called and explained I paid cash and I was assured the charge would be credited and should show in a few days. I asked again for my statement to be emailed and confirmed my email address. To date I've received the credit to my credit card but if I hadn't noticed the charge would they have automatically credited my account? I was assured my card would not be charged, so why did they charge any services to it? To date I haven't received the emailed statement I was assured I'd receive. It's been over 3 weeks. The manicure was fine. The salon is beautiful. People were friendly and professional but sadly it did not go as I expected as far as payment.

It's been months but I tried Luna once when we recently moved from Queens during the summer. I…read moreenjoyed their services but the only reason I will never go back is because I was told my children are not allowed next time . I am a mother with no family here in this state to watch my kids and I will never leave my children with strangers. She suggested I take the last appointment of the day next time which would never work for me. There are plenty of places that do not treat you this way . I wish them the best, it's a beautiful spot, but what a turn off.

I had taken my daughter here to get her nails and the pedicure done and the whole time she were…read morethere she was complaining to me that they keep trying to force her to do things as far as services that she did not want to do, but not only that but they were using dirty tools that had someone else's cuticle skin on and she had brought it to their attention and they said oh no, it's fine. Very sad that I am so disappointed in your services.

I've been going to Mineola nail salon for a year now and I must say, every time I always feel…read morewelcome. They even remember my name! :-) The owners are always super friendly along with the staff. Great location. Reasonable pricing and over all very, very clean.

6/30/26. Walked in 5 minutes early to my appt without any greeting or acknowledgment. 10 minutes…read moreafter my appt time I said something. Elena did most of it, not filing or cutting much. The owner painted my fingernails. No back rub. Regular manicure $12 and pedicure $23. Nothing was exceptional. Other places are better/nicer.

The only reason that I'm giving them two stars is because I come to this place all the time and…read moreElena does my manicures and pedicures pretty nicely for its price. However, DO NOT get waxed here because they will rip your skin off. They do not know what they're doing. They went over one spot at least 4-5 times which burned my skin. I was in so much pain. I feel bad because I went here for the past 5 years. Lost a loyal customer.