I hired Bedazzling Cleaning after we moved out a couple weeks ago. We spent so much time packing…read moreand getting things into the truck, we knew we wouldn't have any time to do the cleaning. The house hadn't had a good cleaning in months, and I put my full trust that Bedazzled Cleaning would get the job done, and they did spectacularly in just 4 hours! My landlord was very impressed with the cleanliness. I'd highly recommend them for their quality and professionalism.

I really wasn't going to leave this review because I wanted to give this small business the benefit…read moreof the doubt, but the experience has continued to bother me. I reached out to Bedazzling on Friday after another cleaning company canceled on me at the last minute. I found them through the Moreno Valley Matters page and asked if they happened to have availability for a 7 AM cleaning the next morning. They told me they could accommodate me, but it would need to be at 6 AM because of another commitment. I happily agreed and was honestly very grateful that they were willing to fit me in on such short notice. I booked a 2 bedroom, 2 bathroom apartment cleaning. The regular price was $300, there was a $50 promotion, and I added a $25 refrigerator cleaning. My total was $275, with a $100 deposit paid in advance and a remaining balance of $175. The contract stated that the service included TWO cleaners for THREE hours and that if additional time was needed, it would be discussed before moving forward. Saturday morning, only one cleaner arrived. She was about 15-20 minutes late, but that honestly wasn't a big deal to me. I also knew my apartment needed a good cleaning because my schedule has been extremely busy and I haven't had the opportunity to deep clean in quite some time. She started in the kitchen, then moved to the guest bathroom, my bedroom, and my bathroom. Once we were past the three-hour mark, she asked if I still wanted my son's room cleaned because she was already going over time. I told her not to worry about his room. I was trying to be understanding, especially since she was working alone. The part that completely changed the experience for me was when it was time to pay. Instead of the $175 balance stated in my contract, I was told I owed $215 because she had worked by herself and the cleaning took longer. I was confused because I contracted and paid for TWO cleaners for three hours. I was then told the second cleaner had overslept and had been fired. I was also told that she had missed her son's basketball game to clean my apartment. I sympathize with anyone having staffing issues or personal commitments, but neither of those things were within my control. I don't believe the customer should be financially responsible because an employee did not show up. Had two cleaners arrived as contracted, the amount of work completed within those three hours likely would have been very different. Ultimately, I paid MORE than the contracted price, received LESS than the contracted service because one of the bedrooms wasn't cleaned at all, and still noticed several details afterward that had been missed, including light switches. I also felt the attention to detail declined as the cleaning went on. What disappoints me most is that I genuinely wanted this to be a great experience. I was thankful they accommodated me on short notice, I was understanding about the late arrival, I didn't complain when only one cleaner showed up, and I agreed to skip a room because she was running over. I feel like I was more than reasonable. I don't expect perfection, especially when booking on short notice, but I do expect a business to honor its agreed pricing and not pass the cost of its staffing issue onto the customer. If the terms needed to change because only one cleaner showed up, that conversation should have happened BEFORE the cleaning began or before additional charges were incurred, not when it was time for me to pay. Unfortunately, what started as an experience I was excited to leave a positive review about ended with me feeling disappointed and taken advantage of.

Eren & Mel are excellent. Took great care and detailed cleaning of my house. They are great!read more

I don't usually post reviews but My Maids definitely deserved 5 stars. They were very friendly and…read morediligent workers. They completed everything on the list for a whole house clean. My place is sparkling!

Clean Break Cleaning Service has been taking care of us for about two months now. I was waiting for…read morethe "honeymoon" period to be over with before writing a review...I've had cleaning services that start out great, but then gradually do less and less. That hasn't happened here, I'm still very happy (and relieved!) each time I come home to a clean house. Angie is also very easy to communicate with, returns messages promptly, and is able to work around our yapping dogs. Highly recommend! :-)

Came once and did ok but was not a deep cleaning. Sent a text to have them come again so we could…read morediscuss what I was looking for and never returned my text. Communication is key and this company failed.

Juana and her team did such an amazing job cleaning my house. She deep cleaned all my 3 bathrooms…read moreand showers and got rid of all the nasty soap scums amd molds. She did a great job doing all the general cleaning of my house. She worked nonstop all day for 9 hours. She's a hard worker, dedicated, and catered to all my needs with specific cleaning. I will definitely have her clean my house monthly. I am attaching before amd after photos of my nasty showers to see the difference after her deep cleaning.

Juanita and her team just came over and helped us a do a deep clean in our home we just bought !…read moreShe's so sweet and responsive ! She did a great job and so kind . She also does a home tour after she is done cleaning to make sure you don't have any issues with her services !

What do you do when your tenant leaves in the middle of the night?…read more Call Coldren's cleaning crew! In the past I've used one of the well known apps(services) to have someone come in and do a move in cleaning. Each time disappointed when the person shows up with barely a handful of cleaning supplies. When you talk to the Coldren team about a Move Out cleaning the review with you all the details they cover and you can tell they know what getting a rental ready will take. This confidence increased when the team arrived and started to unload professional cleaning tools and cleaning supplies. It was a team not a single person picking up a one time cleaning job. They spent a few hours cleaning and getting it ready for the final inspection. During the final walk through I only found a couple small things and was surprised they were able to clean a couple items i thought to be uncleanable. I hope I dont have a lot of tenant turn over and have to use them often but when i need the next Move Out\In cleaning it will be Coldren's

We brought on Coldren's to do a deep clean before our new baby gets here. They were recommended by…read morea friend. On time, super professional, and did great with my kids and dog as we were leaving. They were fast, efficient and reasonably priced! House is amazingly clean. Would recommend them to someone who wants a spotless house. Thanks again!!!

She was a no call, no show for our first scheduled appointment. Never heard from her. Now reading…read moreso many reviews like mine, I'm surprised she is still in business

Very good move-out cleaners! Handled a same-day request to clean bathrooms & even with a very…read morelate/last-minute call...the ladies were able to get the job done. :-)

Excellent service! Professional, on time, and detailed. Great team to work with and the owners stay…read moreactively involved. Highly recommend.

Angie's Sparkling Cleaning Services is amazing!! I made my appointment with her for a deep cleaning…read moreof my 2400 square foot home. Angie arrived 10 minutes early and was ready to go to work! She cleaned the entire upstairs and downstairs, to include 2.5 bathrooms. I was working outside on the back patio on a project, and didn't want to be in the way of her and her cleaning help. My house hadn't had a deep cleaning in so long, so I knew they had there work cut out for them. The end result was mind blowing! I walked the entire house, it was looking like a home looks during an open house. Wow!! Thank you Angie so much!!! I included a nice tip as well to her. Angie, you're my permanent cleaning professional now!!!!

Susana did SUCH an amazing job. I reached out to her for my move out cleaning, and my place looked…read morenew after she's done!!

She did an excellent job cleaning the bathroom. Everything was spotless, organized, and looked much…read morebetter afterward. She was professional, thorough, and paid attention to detail. I would definitely hire her again and highly recommend her.