I had a very bad experience with Gloria. She attempted to bill me almost $4,000 for a bathroom design that involved gratuitously knocking down and rebuilding every wall in my bathroom and moving virtually all of the plumbing. Instead of detailed specification sheet with all relevant pricing for each item that is needed for construction, I got two samples of shower tile and several emails for toilets and shower faucets.
I should have known I was in trouble when early in the process she seemed appalled that I would ask her a question about her billing practices.
To top things off she "lost" her billing records and the invoice she sent me was a "summary" that in no way looked like an invoice you would receive from any professional billing hourly. read more