This was my first time using a cleaning service, so I wasn't entirely sure how to evaluate pricing. I received quotes from several companies but ultimately chose Globus because of their quick response time. I needed a deep cleaning before an open house the following day. My initial quote was $390 and included a broad range of services. After discussing my specific needs--a surface-level deep clean (no organizing or cleaning inside drawers or cabinets), cobweb removal, dusting of blinds and windows, and vacuuming/mopping--the final quote increased to $430. While that seemed somewhat high, I understood that the additional services would require more time and effort. The cleaners arrived on time at 8:30 a.m. and finished around noon. Because I was busy working, packing, and preparing for the open house, I wasn't able to thoroughly inspect the house until after they had left. At that point, I noticed several areas that had not been properly cleaned. The blinds and windows in my daughter's room were not dusted, cobwebs remained in the bathroom, bedroom, and living room, and the shutters in the master bathroom were untouched. These were all services that I specifically requested and paid extra for, and they had been discussed and agreed upon with the owner prior to booking. I also noticed a strange residue on the bottom of the guest bathroom shower door. When I contacted the company, they responded quickly, which I appreciated. However, instead of handling the issue directly, they had the cleaners contact me personally, which I found unusual. The cleaners explained that the residue was already present and that they had attempted to remove it, so they did not believe they were responsible. The company offered to send the cleaners back to address the missed areas, but by then it was around 5:30 p.m. on a Friday. The cleaners mentioned they were no longer nearby and needed to pick up their children. Given the timing and the traffic, I declined the offer. I spoke with the owner again, who was apologetic and continued to offer a return visit, but with the open house scheduled for the next day, the timing was no longer practical. Overall, if you are looking for a basic cleaning service, I might consider using them again. However, I do not feel there was enough attention to detail, and it seems there may be communication issues within the team regarding customer requests. The additional services I specifically booked and paid for were largely overlooked, which was disappointing. In the end, I felt that I paid a premium price for what amounted to a fairly basic cleaning. read more

The cleaners at Globus are amazing! I don't think my house has ever been this clean. We're getting ready to sell our home and needed a deep cleaning for photos, but I forgot until the end of the week and they were still able to send a team out on Monday. They came in and made quick work of every spot in the house. They are experts! They're priced competitively, but for the work they do, it feels like a steal! I'm so happy I went with Globus Cleaning. read more

They were responsive when scheduling and more or less transparent with their pricing. I believe they use some sort of call center or third party to schedule, though. I opted for their flat rate + add-ons for the oven and fridge since this was my first time using them and based on their suggestion. They did tack on an additional pet fee of $20 that was not in the initial quote, but was told to me before I agreed to the total. They also had a last minute delay. They were scheduled for 1:00 PM, called me at 12:17 PM to let me know they're running late and would not come until 3:00 PM, and then came at 2:30 PM. I was not offered any sort of compensation for the delay. The work itself was fine. There was a language barrier with the two cleaners, but they understood well enough what to do. My only real complaint is that they did not put many of our toiletries and fridge items where they were originally after cleaning. They finished in about 2 hours. Considering the hourly rate was $90/hr, I did request to only pay the $180 + tip instead of the $250 flat rate + $60 additional fees ($310 total), but was denied. I understand that was what was originally agreed upon, but the lack of leniency considering their delay as well as the minimal work done, it left a bad taste in my mouth. I do feel like I heavily overpaid for the service, and will not likely use them again. read more

My big living room rug needed a deep clean and they did exactly that. They responded to my inquiry promptly and had the best quote amongst the competition. Very satisfied! read more

I needed a 2 bed 2 bath townhome cleaned as I was moving out. The cleaning team did a great job in a reasonable time. Very happy with the service provided. I'm only taking off one star because I was given a flat rate fee, and then later the price was increased about 11% because "it was dirtier than expected". In the future, please be upfront with clients if the flat rate price is subject to change based on existing condition. Overall, I was pleased with this company. read more

Very happy with the service! Our apartment was cleaned thoroughly and looked great when they were done. Professional, reliable, and easy to work with. Highly recommend! read more

Elena cleaned my apartment today and she is just the best!!!! She was kind, thoughtful, non judgmental, and completed EVERYTHING on my list. I am so grateful that she came and will 100% be calling her again. I am appreciative of her attention to detail, thorough methods, and even being super kind to my dog :) read more

Requested a deep clean with a new baby coming home. We have a regular cleaner come every 2 weeks to do basic cleaning/surface level - hence why we wanted a DEEP clean from this company. They had their own definition of deep clean which was fine but they did not follow their own standards. 2 people came and did no more, and actually a little less than our regular cleaner (and were here for the same amount of time). We complained to the company and of course their solution was to come back out but with a toddler and a premie in the NICU - we had no extra time. I asked what the cost of a regular clean was for their company (as that's all they did) and the lady on the phone asked why I wanted to know that information. Never apologized or tried to make it right besides a return clean - which I assume they know most people decline anyway. Asked for payment at least 5 times in a 30 minute span while I was trying to inspect how they did and while I expressed disappointment in their cleaning. Would not use this company again. read more

The team they sent were very nice and hard working. They did a great job. Globus was overall a pleasure to deal with. They were flexible on the time, price, and scope based on the needs of the project. read more

I needed a move in clean the same day. They sent someone within a few hours and they did a very nice job. I recommend them. read more

Kristal did wonderful work and for such a reasonable price! I'm very particular about hygiene practices, I made my preferences known and she did exactly as I asked. Much appreciated. read more

They came on short notice and did an amazing job! They responded quickly throughout the entire process of scheduling, answering my questions about pricing, during service, and I would recommend them to anyone and everyone! God bless this awesome company!!! Would use them again FOR SURE!!! They made it so clean and helped me at a time I really needed help! Thank you Globus Cleaning read more

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Globus cleaning responded quickly to my inquiry, was clear and communicative, and worked with my schedule! My house looked great after my deep cleaning appointment and they even tackled hard to reach places. The cleaners who came out were friendly, efficient, and everything was very smooth. Because of their good service and reasonable rates I would hire Globus again! read more

They did a deep clean on my condo. Amazing service. Showed up on time. Went above and beyond what I expected. All at a great price.

These people are great! I needed a deep cleaning from moving out. They came in and made everything shine and smell so good!!! They even were able to come out the same day!!! Highly recommend. read more

Lali was amazing she did an incredible job! Globus cleaning services is great. They communicate with you have good pricing and prompt service. I would recommend them to anyone. read more

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Very detailed and very effective. Easy to book with and I really appreciate their work.

Excellent cleaner. Did a good job. Was here on time. Went above and beyond. Recommend to anybody.

What a great service! Fatima's team did an outstanding job deep cleaning my house after rodent decontamination. I will 150% use them again and wholeheartedly recommend them. read more

Globus was pleasant to work with and very quick in their communication. Lali did a fantastic job, we love how clean our place looks, feels, and smells! We will rebook in the future. read more

We fired Globus to clean our house when we moved out. Very easy to communicate with Husain, she was very responsive and helpful. The woman that cleaned our house did a great job, the house was spotless when she finished. Hiring Globus was a great decision, it made moving out a lot less stressful. Thank you Globus! We recommend this business and we'll be hiring them again! read more

The man and woman Lali who came to my house to deep clean did a phenomenal job ! I want the same exact crew to come back when needed next time ! I'm a single mom with two kids and my youngest wasn't feeling well. They made me feel extremely comfortable! And I couldn't have had a better experience! 10/10 recommend ! Ask for Lali !! And the gentlemen she works with ! Everything was left spotless ! She read more

Had a big party coming up for my daughter's first birthday + first time many of our guests would see our new house.... And I'm 6 months pregnant with our second. I needed a helping hand to prepare and really get the house in good shape. Globus Cleaning did a great job! Spent all day with me making sure the house was ready. Really listened to what I needed and areas I was most focused on and made sure to pay extra attention on top of doing the whole house. Such a huge stress relief and so unbelievably helpful- house looked so good after and made the party management so much easier! Thank you!!! read more

Globus Cleaning came to do a deep clean in my house as well as co-ordinating shampooing several carpets and some furniture. They were painstacking and thorough, polite and professional. Great outfit read more

2 person crew did an outstanding job. Were very thorough and professional. Did not leave any mess. Would recommend their service.

Excellent job. Booked short notice move out. Reasonable quote, on time. Exceeded expectations.