I have Globe internet and it is the WORST!!!! it is interrupted several times a week for several HOURS each time. Few days ago I d have any connection from 8:30 am up to 4:30 pm. Today there's NO internet since 1:00 pm and it is now exactly 9:44 pm. This is Outrageous!!!' Hello Glove people why don't you try being in my shoes and see how you feel!!!! read more

I went to Globe SM Aura, My eSim is not working. I already registered and paid and I've been waiting for 3 days and they did not activate it. read more

Its the pandemic, we have decided to downgrade our internet plans, to save a bit of money to pay for our employees, but still they charged us our original plans despite having successfully downgraded to a much affordable internet plan. Don't even get me started with the internet speeds... they just don't care. Never trust this company, I pity those customer service reps they hire who has to hear all the complaints and frustrations of their customer brought by their selfish way of service to the digital Filipinos. read more

Globe home WiFi is the worst thing ever half the time I can get on the Internet and other half of the time I cannot. This is a big company and it's a shame that this company sucks like that. The Internet is like they are in the dark days when Internet just started remember When you used your phone to dial into the company just to get 48k dialup speed. Globe telecom is worse than that The sad part is there is no other company out there to challenge them beside smart Communications so they really don't have a need to upgrade their services To bring you a quality Internet speed like the rest of the world. My advice is to go with smart communication and to be honest They are not that good either but they're better than Globe Telecom. So if you want to send an email to someone it would get there faster if you tape a note on to a pigeon than waiting on Globe Telecom to connect. read more

This is the worst Globe store to work with. Their staff is unfriendly and not willing to help the customer. They also violate exchange and return regulations; meaning they would not exchange a device that wasn't working at my home after one day after purchase. I wished to exchange the device for a more expensive model that had multiple bands for use in my area but they would not accommodate even though the original product did not work. This Globe store is like a shark to their customers and I would not recommend purchasing anything from them. Beware of this poor business read more

This company sucks period ! Their machines to load at stores like 711, Robinsons and many others are always down and nobody can tell you when you can use it or when they will come back online...really! They only take certain bank cards and it's a complete waste of time and very frustrating with ~zero~ customer service. They make it seem like simple information is FREE...free this and free that...this is a free text notice information like they're doing you a big favor...such bullshit. Go with somebody else and forget these corporate assholes. GLOBE ...GO FUCK YOURSELF! read more

Globe telecom philippines has no good internet signal. Its been more than two weeks. My wife cannot used the internet. She cannot used Facebook and messenger & youtube, google was not working properly and I called my wife in the Philippines and its just connecting. And my wife pay more than a $5,000 pesos a month which is $100 usd and she get a poor quality internet. Shame to you globe is that how you guys feed your family. And you guys has the confidence to do business but you guys are cheating customers and beware of this company!!!! They are crooks!!! And have no reputation at all!!! Stay away from this company!!!! read more

I just want to let you know that if you ever have to go to a Globe store, go to this outlet!! Stupid me, I have been going to the outlet in Market Market to get a new phone and contract and pay my bills through the machine which they have recently removed btw. When I went to the Globe store in Megamall the lines were just as long though, making me believe a 45min wait and Globe stores go hand in hand. But nothing is less true than that now that I have been going to the Globe store in SM Aura. I went here to change my address and it was such a breeze. I think the reduced amount of customers also puts less stress on the service staff so they can actually smile again and take the time for you to serve you in a happy manner. Please spread the word about this great Globe branch, but not too much because then it will get too crowded again, thanks! read more

Globe Telecom - Telecommunications Near Me - Taguig City, NCR

I have been a Globe user since my very first personal cellphone and it has been a love hate relationship ever since. I am sure more than half of Globe users would agree with me when I say that the company has some of the Worst Customer Service ever. It's not a secret. It's perhaps the truth. But despite so, I wouldn't have any other Communications Service Provider anyway. I have claimed and threatened to switch networks more times than I can remember, but up to now, I'm still with Globe. Truth is, I think I can never really leave the network even if I wanted to. It's like Globe has imprinted on me like a dog imprints on her puppies. The bond is strong that way. So what I do instead is to go to the best Globe stores in the Metro to get some better customer services. This branch is by far the best. Not only do they have shorter lines but their staff members are extremely helpful. While the place is so far from where I live, the service that they offer is always worth the trip. read more

Globe is the leading cell-service provider in the Philippines. To some extent, it seems kind of confusing because Globe is easily the most expensive of the selection. If you look at their postpaid plans and their prepaid promos, they will uniformly be more expensive than the other telco providers. For comparison, 25 pesos in Globe nets you unlimited calls to Globe and unlimited texts to all networks. 25 pesos in their rivals would net you unlimited calls to the 3 networks, unlimited texts to all networks, 100MB of data and unlimited music streaming. So why, you say, does Globe still rule the telecom seas? Well, it's quite simple really. First off, Globe has awesome value added services. Like, Globe is partnered with Viber, Spotify, NBA League Pass, and all sorts of other promo inclusions that sorta make it more worth it. And because of all this really cool free stuff, they sort of have the market capped for the young-guys since you get a lot of value for what the plan is worth. Not only that, but Globe's hyper-customizeable promo system is kind of the bomb since I can get unlimited texts for like 12 pesos with it. Yeah sure, Globe doesn't have the best signal or the cheapest price point, but somehow, you just gotta keep using it because in terms of overall functionality, it just works better. read more

If your concern right now is whether or not to go with Globe Telecom as your mobile network provider, turn around right now as you are in grave danger of making one of the most dangerous and frustrating decisions of your life. Seriously. Worst customer service (on the phone at least), slowest data ever, and there are times when texts don't go through (both ways). Complete nightmare. Go with SMART. However, if it's too late to turn your situation around, this is the outlet to visit. Efficient, staff has smiles on their faces, and there's not that many people around. read more

Service: -10 Plans: 1 This review is specifically for this store not the phone service provider. Unfortunately, the app won't let me put 0 stars, but that is definitely what they deserve. Whenever I walk in to ask a question no one ever wants to help. The guys in front always try to pass me on to another guy in front. If my question is a little more complicated then I have to take a number and wait in line. When I finally get helped they have no idea how to answer my question. I wish I knew this one guy's name because he definitely should not be working in customer service. He's a guy with glasses that sits behind that little booth thing. I tried to ask him a simple question "do u have such and such product" and he wanted me to get a number...man how lazy is that. If u don't have it just tell me u don't have. Anyways globe step up that customer service or train your employees or something. I must say though that the customer service at market market was actually better. They were ready to help and were able to answer my questions without having to take a number. read more

Their website constantly messes up, I've been trying to message them since February and it's now April, and their service has constant interruptions and slow downs despite being in that exact same spot. read more

terrible service!!!!!!!!!! i would rate them 0 out of 5 if i can!!!! slowest internet ever!!!!

If I could rate this less than zero it would be -1000! I am an American and I pay for my Filipinas's internet connection every month. I pay $45 dollars each month. And in the 3 years, I have been using Globe as a Wifi provider. I have to say Globe is a pile of crap! Not only in service but customer service and reliability! Globe sends repair techs or rather thieves come to pick up our modem at random. They tell my fiance it is a free upgrade. Yet the units they bring usually fail within the month. When we have a reliable modem, we are not allowed to keep it! I have gone to the office and yelled at these customer reps. I am not the only one who is usually angry at this crooked company. Our signal drops most of the time and the service is not consistent! If you travel to the Philippines for a vacation. Stay away from this company. There are other companies to call instead! One company called PLDT. The only downside of trying to get this company. Is that it has a waiting period of months! It might be because they are so busy installing units. Compared to the the 3-5 days Globe comes to install. But in the long run, you will regret using Globe! read more

fuck this place. this is probably the worst store you could ever go to in the philippines. all of the customer service representatives are assholes, and they don't know what they're talking about. they're not knowledgeable about the product, the prices, and what other options may suit you. when they refer you to someone who actually DOES know what they're talking about, they are even bigger assholes. surprisingly, the market market location is 100x busier but the workers are 10000000x more helpful. read more

I've been a Globe user ever since I first got my own cellphone. The only reason I started using Globe was because my parents and most of my friends use it. Globe and I have had a love-hate relationship. During my earlier years with Globe things were really messy. The signal was off, texts weren't sending and getting received, etc. It was quite the nightmare. I used to avail of their UNLITEXT and UNLICALL offerings and personally I find both of these really efficient and helpful. But if you text way too much it easily bombards the network. During the more recent years I can say that Globe has definitely improved its service. There's still a few problems with the signal sometimes but with receiving and sending I haven't encountered much problems. As for their Customer Service...expect things to go slow, really slow. Not just cause every Globe Telecom store seems to be packed with people literally everyday and every minute but also because the workers don't seem to be moving fast enough. Lucky for you if you go at a time when the place isn't too full. Best to go during weekday mornings as soon as the place opens. read more