I cannot post this unless I give it at least a star one star. Don't want to because of their attitude and rudeness to customers. When I walked in the store, I walked up to the salesman that sold me all shoes he sold me. He said, "You have to talk to the mgr." I asked where he was, and the reply was, "He's around". Such a rude reply, how about, "I will get him for you?" I purchased 3 pairs of shoes from them 6 weeks ago. The elastic on the sling back 1' shoe's strap falls off of my foot., because it had popped away from the fabric. Took shoes back to ask if they could be sent to mfg. for repair, I certainly would have been willing to pay for the repair. Up came the mgr. "What's the problem?" No hello, may I help you, just a rudely asked question! Told by mgr., they haven't carried that shoe since last year. Which is impossible, because I purchased them, as I said, 6 weeks ago!! Mgr. told me what happened was my fault, I didn't open the sling back strap to take the shoes off and on. Never in my life have I been told or needed to do that with a sling back shoe! In fact, one of the other pair I purchased that same day, is also a slingback shoe, same elastic, different brand, and no problem with them. I mentioned if that was the case, the salesman never mentioned it to me. Mgr again told me my fault and again said, they did not have that shoe for sale this year. He in essence, called me a liar. So much for the phrase, "The customer is always right". He proceeded to tell me, he needed the sales slip (I got that one) and it would take at least 3 weeks to obtain a reply from the manufacturer, after all, I am not the only person the company speaks to about their shoes. (What that meant, I do not know). I asked if there was a possibility he might be able to call the mfg. and ask if the repair could be done. Same reply. And now, it could take 4 weeks. While this was happening two women behind me trying on shoes, stopped what they were doing and we listening to the mgr. give his "spiel" to me. I have never been treated so rudely by a manager of a store. Or for that matter, a salesperson. I wonder if they ever have repeat customers? The salesmen stand around with their arms folded and wait for you to come up to them and ask what you would like. No greeting, not friendly, and not too helpful. It is a sad commentary, in this horrendous economy, or at any time, a customer would be spoken to that way. It was as if I owed them something. They would do me a favor and get a pair of shoes for me to try on. I will never enter that store again, and if I am asked by anyone where to find widewidth shoes, I will definitely tell them NOT to go to Globe Shoes. A sad commentary. Sorry so long, wanted the details of this episode to be known. read more