Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

We closed on our first home in late March 2026 after a months-long process that required navigating…read morea tight timeline, a complex condo approval, and significant financial stakes. Kevin Leibowitz at Grayton Mortgage was exceptional throughout. As first-time buyers, we came to this process with limited knowledge of how mortgages work. Kevin invested considerable time in telephone conversations where he walked us through the fundamentals -- how loan structures work, what the key figures mean, and how different decisions would affect our outcome at closing. He was never dismissive of our questions and consistently ensured we understood what we were agreeing to before moving forward. His value became most apparent on closing day itself. Kevin attended in person and conducted a line-by-line review of the final figures. He identified a duplicate charge of approximately $13,000 that had not been flagged by anyone else in the room, including our attorney. He challenged it directly, and it was removed. Without his presence and diligence that morning, we would have overpaid by a significant sum. Kevin is responsive, precise, and genuinely invested in his clients' outcomes. We would recommend him without reservation to anyone navigating a purchase in New York City.​​​​​​​​​​​​​​​​

Kevin was outstanding to work with as a first time home-buyer. Extremely thorough and well educated…read moreon the entire process. it was a very smooth experience. I would recommend to use him!

I need your help about a vacancy please contact me by the way my name is Daniella Dorismond I can…read morebe reached at 917 5005853

Brian and his team (Jenny!) and the underwriting team at Wells Fargo were fast, responsive and made…read morea complicated mortgage process for a NYC condo as simple as possible (also depends on how organized you are on your own documentation side). Aside from getting the top rates for our mortgage (Brian beat all the other banks hands down and locked the rate as promised), Brian and his team are always available by phone and e-mail to answer any questions and my husband and I found that very re-assuring and professional. We hope to work again with Brian and his team for our other real estate purchases and will gladly and without hesitation recommend him to family and friends.

Had an amazing experience renting out my apartment through broker Conrad Martin…read more He walked me through each step of the process and was available through email/phone/text at pretty much anytime of the day/night. He did everything from giving me recs on how to have my apartment ready to cleaners/repair people, literally anything you can think of. Was proactive, would give me step by step guidance, and spoke with me personally when I would have any confusion. Would recommend Conrad and cooper&cooper to anyone in the market for either rentals or purchases!

Yiwen was an extremely welcoming, knowledgable, and effective broker during our NYC housing search…read more After gathering our preferences, she immediately got to work finding applicable listings and organizing a neat schedule for a full day of tours. Yiwen was instrumental in helping us sign our lease, and after 6 months we love our place! 5/5 experience, would definitely recommend to a friend or colleague.

My review is for D'Laine Mindreau. As a 1st time homebuyer, I must've called over a dozen lenders -…read moremost courteous, some aggressive, some even hostile (!). D'Laine specifically managed to stand out FAR above the competition. I simply cannot overstate how pleasant she was to work with, how organized and professional, and how genuinely caring and warm. That mix is a bit unheard of in NYC, and much desired in a process as anxiety-provoking as buying a home. Every time I would speak with her my stress level would drop at least 80% - she was always down to walk me through the process of what to expect next, alongside helpful tips to make things easier. When we found a lender who had a cheaper rate, she went out of her way to match it to ensure Guardhill stayed competitive. There are a lot of 5-star reviews on here - just know they're real! D'Laine is great!!

Could not be happier with my experience with Maryla and her team at Guardhill. I was worried about…read morea tight closing window, but Maryla helped move the process along as quickly and as painlessly as possible and I was able to get a mortgage commitment ahead of schedule. Being a first-time homeowner, I had many questions about the process but Maryla always responded extremely quickly and often outside of business hours. She did her best to keep my costs low and always let me know in advance of any expenditures I should expect. The customer service was top notch with Guardhill and I would definitely recommend them for your mortgage needs!

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

Yossi was amazing -- responsive, patient, and took extra effort to guide us through our first house…read morepurchase. He advocated for us, moved things along quickly, and we are so grateful! We would recommend him to anyone looking for a mortgage.

I just read another positive review, and thought that my husband must have written it, because it…read morecontained the same praise for Yossi that we would just find ourselves saying at the dinner table. But it was written by someone else! I do believe the world would be a better place if everyone approached their job with the passion, care, transparency, genuine interest, and courtesy that Yossi does. We thoroughly enjoyed our entire process with him. We also have the best rate out of anyone I know. He came highly recommended to us by our brokers, when we needed to show the seller that we were preapproved and had our shit together. Yossi helped us to project that image in just one day, and helped make us the offer that was accepted in a bidding war. and he then followed through with us through an excruciating 10 month closing process, which included an estate sale, a seller with a reverse mortgage, and other drama I'd rather not disclose on yelp. Yossi worked with us to take advantage of the delay by reducing our rate, and he was a trusted counselor on our team. Without hesitation, he is our top recommendation for anyone seeking a mortgage in New York City. This was our second go-round in buying a New York City home, and the experience this time with Yossi was 100% better than the first time with another bank. Chase itself was perfectly fine, but if we ever need to finance again, I will look for Yossi and work with him even if he is at another bank. (Just keeping it real, Chase!) Buying real estate in New York City is often not a pleasant experience. (If you know of a good real estate attorney, please let us and everyone you know know. I've yet to meet one.) Sellers can be terrible. A lot of brokers are terrible. Financing with Yossi it was a good, great, and even enjoyable part of aN otherwise not enjoyable process.

We had an excellent experience with Cross Country Mortgage, especially Peter Lucia and Stacey…read moreNapolitano. CCM completely understands the Brooklyn/NYC market and made the re-finance process easy and positive. After being frustrated with regular banks (Chase and Wells Fargo), I actually searched and found the very good Yelp reviews and called CCM on a whim. After speaking with Peter for five minutes, he was confident he could make it work and understood the neighborhood. Throughout the process, CCM were very responsive, friendly, professional, always pushing things forward; they are a true Team. I highly recommend CCM! I just wish I had called them years ago- would have saved lots of time and $. Really.

It takes a lot to upset me as a realtor. My client took almost 48 hours off work because this…read moreparticular company couldn't get its ducks in a row as far as getting him approved and cleared to close. This was one of the worst experience I've had since I've been a realtor since 2014 and if I have anybody come to me and tell me that they're gonna be using Cross country mortgage I'm gonna tell them about this experience and let them make a decision on their own.

Nathan and Hannah are great! They walked me through my first home purchase and made me feel…read morecomfortable every step of the way. They provided several mortgage options to me and weighed the pros and cons of each, allowing me to make an informed decision. My real estate lawyer even complimented them on the rate, the fees, and the smoothness of the entire closing process. Both Nathan and Hannah are incredibly responsive, and even jumped on impromptu calls with with me to explain any uncertainties I had and what I should expect. I am very glad to have worked with both of them and highly recommend their services for anyone looking for a mortgage in NYC, especially first-timers. When the time comes for my next place, I'll be sure to look for them :)

Nathan and Hanna are amazing!! They brought us through our first home purchase as well as our…read morerefinance. Both of which had some obstacles, but with their vast knowledge, they were able to guide us through to the finish line. They are both great professionals and work extremely hard to make sure you can realize your dream of homeownership. We could not thank them enough.

If you don't read through to the end, just avoid them at all costs…read more My particular issue has to deal with the fact that my mother had a mortgage with them. When we sold the property, they sent a check to the estate. The estate account had been closed for over a year. I called , wrote to them, sent the appropriate ,legal documents, repeatedly and got no response. Even sent registered mail,which they acknowledged receiving, but did not respond. They owe us over $1500 which they are going to hold onto with absolutely no legal right. The obviously hold the cards, to hire an attorney to get this would cost more than the $1500, and they know it. Apparently, ethical and moral concepts are a foreign concept. But, if you're looking for unprincipled and unscrupulous? Wow, what a find!

Poor customer service each and every time. They are always rude and dismissive. They should close…read moretheir doors and reopen with a new team and focus on appropriate customer service strategies.