My son worked as the "conductor" for the live show - and they did not pay him! Stopped making…read morepayroll. Lied. On top of that the whole thing is run poorly and a bad experience, especially for the price. Do yourself a favor and miss this.

This year was our 1st time experiencing the Polar Express. I must say I was really impressed. If…read moreyou've seen the movie you're going to love this experience. The actors were great and so were the employees. The actors were interacting with all the children which puts such great smiles on their faces. They give you hot chocolate and a sugar cookie which I must say it's pretty tasty. So here is the rundown. When you get there you must check in to the building where they give you your golden ticket. Once you check in you grab a seat wherever your assigned seat is on the train. There is a brief play of the beginning of the movie. Then you board the train and the fun begins. I highly recommend this. Me and my wife don't have kids and I should've expected that this was more of a kids thing. However we both enjoyed it thoroughly. The polar express is one of my favorite Christmas movies and these guys really brought it to life.

train was delayed for over an hour, and it was not shown on the arrival and departure board. She…read moresaid she would stay there and let us be safe and cool until the train arrived. But close a half hour early anyway leaving us without a restroom.. They're doing some kind of construction, so it's not easy to get to the gazebo. If you're waiting to be picked up, no Ramps for the luggage or handicap access. No sidewalk access to the gazebo. This is a dangerous joke.

The Deland Amtrak station is the perfect place to hop on the local sunrail or of course, the…read moreAmtrak! The station is small but clean and a good place to wait if needed.

Out your guide was "handsome Alex" and he was great! He was very knowledgeable and funny. He was…read morealso a teacher and you could tell for sure. He had great energy and we basically got a private tour because it was only the people in my group on the train, that's it! Our tour guide had such a positive attitude and really kept us engaged. This tour was an upgrade in our Ripley's Believe it or Not ticket and so worth it.

"Handsome" Alex was a great tour guide- full of dad jokes and fun stories! We were able to take our…read more2 dogs, and they had an area to store the stroller but did offer that we could take it with us if we wanted. They are a non stop 1 hr tour with great information on the sights and history. Love that they are dog friendly and it was well worth the price (~23 person, dogs free)

The Old Town Trolley tour in St. Augustine is a 22-stop hop-on hop-off experience well worth the…read moremoney. Everything we wanted to see was easily accessible from the stops. We boarded at approximately 8:50 AM, rode around, got off, and experienced some cool sights like the old fort, the Old City Jail, St. George Street, and the Torture Museum. Every time we go to a city with one of these trolley tours, we always take them. It's a historical trip guided by knowledgeable, polite, and friendly drivers. You get to hear from local experts about the history of the city as you drive around, saving yourself the long, hot walks. The hop-on hop-off feature is very convenient, and a trolley comes around every 15 minutes. This gives you time to get off, look around, and have only a short wait to jump on another one. Tickets cost approximately $33 per person and are highly recommended.

This is a good way to see the St. Augustine. You can hop off and whenever you want to and spend as…read moremuch time as you want enjoying the sites. The trams pass by every 15 minutes, so little time is spent waiting. There is a lot of history in this little town so it is well worth the visit. Our tram guide was very knowledgeable but I was somewhat overwhelmed by her presentation because it was absolutely non-stop. I was wishing she wouldd take a breath now and then. Be aware that there are two persons per seat. You cannot commandeer a whole seat for backpacks etc.

The auto-train is the longest passenger train in the US. There is a lot of waiting around before…read moreyour journey and after you arrive. That said it is so much better than the stress of driving 95 if you are headed north. My tip: splurge and get a sleeper car which includes dinner during the overnight trip. It is a long ride in a standard seat. The Amtrak staff really very with some very pleasant and others not so much. Best yet your car gets a ride and avoids the wear and tear.

I had never taken the train, but to save us ocer 500 miles of driving, we took the sleeper train…read more We had a small room that had 2 beds and the smallest bathroom ever. We also had thr best Porter, Dark chocolate. He was absolutely amazing and friendly. It was a pleasant if jostling ride. I would do it again

Initially when I went with my parents to Islands of Adventure a few years back this ride seemed…read morelike such a money grubbing scam, requiring a park to park pass which means you might as well stay two days. Now I wish we would have just spent two days as they would have loved this train ride and I believe would have liked Universal Studios better than Islands of Adventure. At their ages we shouldn't have done two consecutive days but we could have made it work. I returned to Islands of Adventure with my sister earlier this year and the lines were so slight we ended up upgrading to the park hopper pass to do both parks in one day meaning I could finally ride the Hogwarts Express. The architect and theming is outstanding. Very classy and immersive. The video from Islands of Adventure to Universal Studios Florida was fun and I liked that it had video on windows on both sides of the cabin. The station at Universal Studios Florida was a bit more bustling and urban feeling than the one we came from making it feel like you really went somewhere. This is a very cool way to travel from one park to the other and with how Universal has to compete with Disney for those multi-day visits I can even somewhat forgive the hustle they employ here. Unfortunately after like 7 years since my last visit and the the research I had prior to that, I totally forgot that they show a different video on the ride from Universal Studios to Islands of Adventure and when the former closed early for a private event (big ballers there! Renting out that theme park) my sister and I huffed it across City Walk to get back to Islands of Adventure instead of taking the train again. In the immortal word of Homer Simpson "D'oh!" Cable cars are still my favorite amusement park transportation ride but I think I like this Potter train a good deal better than the standard trains you'll find at parks like Cedar Point.

A train (actually on a cable-propelled, funicular-style system (like a cable car) rather than a…read moretraditional locomotive, but beautiful locomotive design. Inside car spaces seat up to 8 adults, and no need for a seat belt - it only carries you between Universal Studios Florida and the Islands of Adventure (requires a park hopping ticket between the two, you can buy the upgrade to your single park ticket at either end). There are a lot of stairs, winding lines when busy (though mostly covered), an elevator that's backed up, and some items in the queue to fill the time (Platform 9-3/4, some cool mirror effects with walking into the wall, etc.). Lots of people in line and not super-smooth (they try to bunch people into groups of 8 really quick. *Spoilers* Inside while on the ride between the two is a transition between Hogsmeade Station and London and vice versa; the video in the window to the "outside" has little tidbits of coverage around Death Eaters flying around, what looks like the Malfoy Manor, British countryside, Hogwarts Castle, Hagrid, the Knight's Bus, etc. depending on which direction you're going. There's a little story in the background on the window into the hallway - projections of Harry, Hermione, and Ron talk about various things happening outside the train and some kids lose a spider candy or two... Overall interesting mini-ride that costs a bit more since it requires the upgraded ticket between the parks. This does have a line for the Express pass if you have it.

We love taking the SunRail from Sanford. The stop is always very clean and the employees are…read morehelpful. Make sure to check online for arrival times and be on time!

This review is for the free trolley service of Sanford. The trolley broke its own schedule and left…read moreus stranded.On Friday, August 28, 2026, I used this trolley service with my 15-year-old son. We had planned this trip with a lot of excitement just to please him, as he wanted to ride the SunRail train from Orlando to Downtown Sanford. Unfortunately, the experience turned into a nightmare due to the absolute irresponsibility of this transit service.I checked the official trolley information board, and the last trip of the night was scheduled for just after 9:00 p.m. Being cautious, we were waiting at the stop starting at 8:00 p.m. However, the trolley never showed up to pick us up and take us back to the station, breaking its own schedule and leaving us completely stranded. Because of this, we missed the last train back to Orlando.The situation was extremely critical and dangerous for two reasons:Wheelchair Accessibility: My son uses a power wheelchair. Since we had no accessible transportation, we had to wait sitting on a sidewalk bench until 12:00 midnight for a family member to drive all the way from Orlando to Sanford to pick us up and take us back to where we had parked our minivan. Since their car did not have enough room for the power wheelchair, I had to leave it stored at a local ice cream shop (I am infinitely grateful to that business for their big heart) and return to Sanford the next day just to retrieve it.Medical Equipment: Most seriously, my son relies on medical oxygen. The tank began to run low, and he barely had enough left because, due to this transit service, we did not make it back to our home in Orlando until almost 1:00 a.m.This is a complete lack of respect, a potential medical emergency caused by negligence, and a violation of accessibility laws. If you publish a schedule on your information board, you are obligated to follow it. The awful experience, the anxiety of watching the oxygen tank drop, and the complication of leaving the wheelchair behind completely ruined what should have been a special day for my son. Do not trust this service.

Smokey , benji, and Scott were awesome! My wife and myself were there on our honeymoon last week…read moreand they made the tour fun and very knowledgeable loved how much enthusiasm they put into the tour made it exciting every time we jumped on the train . Benji and Scott were awesome on the ghost tour even though we got rained out they took us back to the castle and gave us a tour inside and made it fun .. I want to say thank you to these 3 guys for making our trip awesome we will be back to see yall thanks Brandon and yesenia mitten

The red train tour was awesome. Our tour guide Smokey was phenomenal. We spent Dec 23 and 24 on…read morethe Red Train Tour and highly recommend it to see the historical city and learn the history..

I am sure I would give this a 5 star review, but currently the railroad doesn't make all the stops…read moredue to construction. Love the whole concept and riding on this train. Can't wait to actually go all the way around once it is complete again. This time we just went 2 stops and then rode back the same way we came. Still fun though. Bundle up as this is open air and can get a bit windy. Love the scenery along the way.

Great stop and if you want to watch during the parades, a good view. But one stop currently down…read more(no Frontierland stop).