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    1.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    9 years ago

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    Cougar Land Motel - View from 3rd story.

    Cougar Land Motel

    3.4(56 reviews)
    0.1 mi
    •$$

    First, if you look over my Yelp Elite reviews, very seldom you'll find a negative review, and I try…read moreto return for updates with my experiences as I often see improvements! Stayed here many times before, some rooms and have been better than others, as we have something to compare staying multiple times over many, many years. We love this location (5-stars!) and parking (5-stars!), and I remember their sheets from Costco (5-stars!) and a/c that works (5-stars!)! I only make multiple reservations on places we like. There's also areas here that need improvement, such as the late-check-in process (1-star) on one visit the front desk messaged us about their front closes after 9pm and this motel would not allow check-in and one trip we were in traffic on 5+ hour drive to Pullman and I had a panic attack on the phone with them, as I was told we could not check-in if we arrived late, which made us panic the entire drive (1-star experience!) but they were lovely and allowed us to check-in upon our later arrival (yeah!), but the experience was really terrible as we were super stressed! Or how the room on the 2nd level behind the office the arrangement of the single queen bed and TV was a bit funky (3-star for decor/vibe), but not a big deal as we don't stay in our rooms in Pullman except to sleep & shower. Some rooms appear fresh and clean (5-star) while others could use a refresher of paint or care (wobbly door handles or bathroom doors that don't close properly, as an example, 2-3 stars), but I try to update my newer experiences upon frequent visits and I always notice and write about those improvements and reflect on the experiences. This time my experience was a 1-star all around, sadly. It was New-Coug Move-In Weekend and we'd stayed Friday to Saturday at another motel and moved our youngest Coug into his dorm at 9am, but the overall time took longer than our prior move-ins we've experienced with our other Cougs. By 6pm we were overwhelmingly exhausted! We were ready to relax rather than make the 5-hour journey back home in the dark. My friend had canceled her reservation for Saturday to Sunday, and suggested I call directly to the motel, as every hotel and motel in a 20-mile radius was booked!No availability was showing online, and in order to get her spot she'd suggested I call Cougar Land Motel directly. Called Cougar Land and explained about her cancellation and could we take it? Yes it's available, cost is $350, yes, we will take it! Expensive? Yes, but worth the convenience of being able to walk to campus (5-stars!) to spend time with our eldest Coug and relax vs driving home in the dark is worth the $350! The woman answering the phone asked if I'd stayed there before? Yes, many times! She then tells me I left a horrible review (!) and why would I want to stay again? I was baffled. My husband and I looked at each other, as the call was on speaker. Did I leave a bad review? I was too exhausted to think/respond, and she was adamant I wouldn't be welcome again! As soon as she hung up on me, I quickly went through Yelp. What did I write that was so offensive I was denied a return visit? I noticed zero reviews from me for Cougar Land Motel! I did not delete any and I was curious what I'd written to cause her to deny us! As a Yelp Elite member I follow rules and community standards. My husband wondered why she didn't say, "Hey I noticed you gave a poor review, here's the changes we've made and we are thrilled you're coming back to experience a better outcome!" We discussed this on our 5-hour drive home in the dark, as mentioned, we were really looking forward to staying at a local hotel we'd stayed at for years! Pullman is a lovely small-town with a tight community. My family of Coug alumni frequently travels back to Pullman (aka. Returns "home") and this experience reminded us about how wonderful the Coug Community is, but to be super careful about offering feedback/reviews as you might not have a place to stay when you visit.

    Great motel. The accommodations were excellent. The bed was very comfortable. The TV was a great…read moresize with lots of channels. Just a short walk to Rico's

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    Cougar Land Motel - Upgraded rooms!

    Upgraded rooms!

    Cougar Land Motel - Breakfast is available everyday from 7am to 10am

    Breakfast is available everyday from 7am to 10am

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    Client Centered Solutions & Empowerment

    Client Centered Solutions & Empowerment

    5.0(2 reviews)
    0.1 mi

    I have struggled with my social media for years. It is very hard to break through the online noise…read moreand connect with your customers. I met with Holly and Jonathan and for FREE they did a step by step breakdown of my social media. told me what to keep doing and what to stop doing, They were kind and never condescending to me when I didnt know something. i would give them 10 stars if i could

    Holly Rae and Jonathan have been an amazing asset to our family business! They have been a…read moretremendous help to us with the things we aren't very proficient at, namely computer stuff! They are making it fun, comfortable and easy to learn how to improve our online presence. Their services have included training us to make better, more effective posts, monitoring, streamlining and correcting online issues with our current website, and they have built us a new, beautiful, well-functioning website which we plan to launch next week! When COVID19 came along and derailed our operations, they stayed in regular contact with us through Zoom and Slack meetings. They have been here helping us every step of the way! You couldn't ask for nice people, better rates or higher standards than these folks! We absolutely recommend them for anyone who needs quality help for their enterprise

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    Client Centered Solutions & Empowerment - Business strategist, supporting small businesses online.

    Business strategist, supporting small businesses online.

    Client Centered Solutions & Empowerment - Holly O'Connor, Co-Founder

    Holly O'Connor, Co-Founder

    Client Centered Solutions & Empowerment - Coffee with Holly, Facebook live, Saturdays, support small business, business strategist

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    Clearwater River Casino & Lodge

    Clearwater River Casino & Lodge

    2.6(34 reviews)
    24.0 mi
    •$$$

    I'm not much for gambling, but my most recent attendance was for the HIITEM'WAQ'IISWIT "Dance for…read moreLife" Pow Wow on the Nez Perce reservation. As my first on my own reservation, and an incredibly moving feeling to be surrounded by family, learning from elders, and celebrating together through dance, song and (was it ten?) drum circles. Dancers came from across the United States and Canada to compete for cash and prizes, donned in the most exquisite custom made regalia. The jingle dancers were mesmerizing. Meanwhile, my kids and I were dressed by my aunties from head to toe in their handmade ribbon skirts, abalone hair ties, beaded medallions, and dentalium shell earrings. My youngest even donned my Grandma Mari's embroidered yellow rose shawl for the Intertribal. The energy inside the conference room was high, the audio was effective, and my aunties arrived early to get good seats for us all. Generations of families filled the seats - passing on traditions, sharing prayers and knowledge, and eventually it was standing room only. The restrooms were clean and the staff were attentive to guests; both pow wow and gaming. Complimentary fountain drinks, coffee and popcorn kept many of us sustained enough to last through the night. On Saturday of the three day event, I participated in the Grand Entry for the first time as a tribal (USAF) Veteran representing the Nimiipuu people. There were more dancers than I'd ever seen up close, circling around me. Everyone in the room experienced a higher healing vibration. It was an unforgettable experience that most will never have! Between performances I snuck out to check out dinner options. The food trucks & vendors were amazing; Smash burgers, Native tacos, Pulled Pork, Nachos, Lemonades - and at reasonable prices. The highlight of my food 'court' experience was scoring a dollop of fresh gooseberry jam for my fry bread from the vendor selling sweet treats. It was absolutely delicious, and to my benefit, was not for sale (appropriate tip provided). Many talented artisans showcased their crafts and wares daily, including my cousin's booth with Peyote stitch beaded antlers, canes, hair accessories and stunning deer antler earrings. I returned home with a new sweetgrass soap, scarf, a magnet, necklace and earrings. In honor of the guests traveling in for the weekend, the gas station lowered the price per gallon to $2.28! You can bet it was the talk of the town as people made a mad dash to fill up. As if that weren't enough, there was a free photo booth set up for all who wanted a commemorative souvenir. Next time I'll be sure to visit the restaurant and share an update. As I headed back home, my heart was full and I felt truly blessed. When given the chance, filling in the blanks and connecting with indigenous roots should always be encouraged.

    Absolutely the worst customer service/professionalism and the hotel front desk. She made it seem as…read morethough she was paying for the room and we were little kids; Rude nosey and not welcoming at all. The elevators are broke so we had to exit the hotel lobby, walk half way around the building to the stairwell ( where two employees were sitting on the sidewalk at the entrance smoking) up three floors. The room was ok, the Hiway side was very noisy with traffic. Room's are most definitely due for new furniture, beds and curtains. I don't know how this hotel is still in business. We witnessed elderly having to use the stairs ( which are riddled with spider webs). My husband and I are senior citizens and will never stay again...

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    Clearwater River Casino & Lodge
    Clearwater River Casino & Lodge
    Clearwater River Casino & Lodge - Me & my aunties

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    Me & my aunties

    Global Travel - tours - Updated October 2026

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