No need to look anywhere else! The team at Joey Watkins is the absolute best! The moment you walk…read morein, you feel welcomed. They didn't try to push any services on me that I didn't request. Walked in for an oil change. Price was super fair & they got me in and out of there relatively quickly. Will definitely be getting my vehicle serviced here from now on!

Wonderful customer service and they have never tried to over sell services I don't need. As a…read moresingle woman, I have no hesitations about Joey Watkins working on my car.

Good workmanship. Honest and faithful estimates. You can tell that they are knowledgeable and take…read morepride in their work. Would recommend.

We have been long term customers and have only great things to say about Global. They are helpful,…read morehighly skilled, fairly priced and best of all, HONEST. If they tell me my car needs something, I know it does. They have also told me I didn't need things done many times as well. They don't try to constantly upsell you extras or add charges for random things. We just won't go anywhere else.

Yes, I recommend this business. Not only did they perform an extensive brake inspection. They…read moreinformed me what was important and what really mattered for my car to ensure longevity and reliability very professional individuals. The amount of time my car was being worked on was finished 30 minutes early. I have a older car that is no longer in production and they took their time and didn't damage anything. I really appreciate them. This is my second time going to a Mavis location and I was impressed again I guess they do stand by their company values!

These guys were great! They checked out my squeaking brakes and found absolutely nothing wrong with…read morethem!!! How often does that happen? I was told it could have been something caught up in there and it worked its way out or a number of things---I was just thrilled I wasn't having to put new pads on them all! Thank you all so much!!!

The owner Howard and his employee Brian when it comes to anything that has an engine just have…read morealways had an act for being straight forward and honest about their knowledge of their profession. Both began tinkering with cars at a very young age. Emily the assistant there is just as humble as Howard and Brian. She is super friendly too. In my experience of taking my vehicle there when needed over the last 30+ years, they always finish the repairs on my car in an excellent timely manner. Howard runs a successful business without ripping peaple off. They will never overcharge their customers.

Truck caught a nail in the tire. Called and asked if they had time for me. "Bring it on down!"…read moreMoments later, quick pull and plug. Will definitely bring more business this way.

Wait time isn't long , service techs fully inform what needs to be done and the cost before…read morecharging you and get your needs done fast and easy 10/10 recommend

I have been going to the Mall of GA location for years. Dacula is not the same. This place is…read moretrying to scam anyone they can. My son took his car for an oil change. The receipt clearly states how much oil they put in it. Which was inaccurate. They barely put a liter of oil in now my son who is in college is out a car right because we need to replace the motor. When we took it back to them of course they are quick to tell you they can replace the motor themselves for $3500. No fault admission, they even charged us $20 to look at the car. I do not recommend this location! It's almost criminal they treat customers this way!

The team at this Goodyear is great . They problem solve and provide options. Danny is great up…read morefront and the work is quality!

By far the best customer service I have had in a long time!!!! Eldin, the general manager, went…read moreabove and beyond for me! I drove up from Florida on Saturday and was helping a family member move. I ran over a huge screw and went to the closest tire store which was a Mavis. They looked at my tire and said it couldn't be fixed that o would have to replace it. But they didn't have my tire size so they called the closest Mavis to where I was staying and said I'd be fine driving there. I got a mile from the where the Mavis was when my tire blew! I called a tow truck and he dropped me off at Mavis. The lady there said that the other store got the tire size wrong and they didn't have the correct one. She wrote on a piece of paper the size I needed and I walked to Goodyear, just around the corner, and inquired about a tire. Eldin went out to my car, saw that the tire number she wrote on the piece of paper was wrong and said he could have one by the morning. I showed him a picture of the screw in my tire and he told me that it couldn't have been fixed!!!!!!! Long story short, he could see my frustration, pulled a few strings and got me a tire before the store closed. He wasn't there when I went back so I hope he reads this review. Thank you Eldin and whoever brought the tire!!! I'm extremely grateful for all your help and compassion! You made my day better!

Nice owner, staff stayed late to accommodate me. I was in need of two front tires and I couldn't…read moremake it here until their closing time, 5:30pm. Shawn, the owner said to come anyway. The staff stayed an extra 40 min, put two new front tires on my car and 6 months later, I'm still driving it so I think that's a win! Give this place a chance. Shawn is fun guy, his personality might be a little subdued when it gets busy but overall he's a good guy that'll make sure things get done right.

As I didn't want to come out of pocket with the money I had to spend on my truck, I needed the work…read moredone before I had an accident on the road. Prices: I needed more ball bearings for my front wheels because every time I turned my steering wheel, it sounded like my truck was haunted. It would squeal so much you would think you're watching an Alfred Hitchcock movie. I checked prices from 2 other different places and all of the prices were competitive. So I decided to come here since it was close to my house. New ball bearings parts and labor hit me for $616. As they were doing that they found my tires were wearing out on the edges on the inside where I couldn't see it. They were ready to go at anytime. So I also got a quote for 2 new tires and alignment and that hit me for $433 total. As I have a truck with 24 inch tires, I'm used to paying $350 for 2 of them plus the alignment was $80. That was in my price range so total I dropped $1,033 in 2 days. The work: They really surprised me on the work as they quoted me a 4 hour work time on the ball bearings and were done within 2 and a half hours. So I went to pick my truck up and it was so silent. Now I'm happy if I'm out at night that I won't wake all of my neighbors up. As well as the tires and alignment the next day, which was today, they quoted me at least 2 and a half hours. They were done in an hour and 20 from the time they brought my truck to the back. It was really quick service. At the end of the day, I'll have to keep these guys on my radar and when I need something, just call and set up an appointment time. When I did it, I just called me an Uber to pick me up and drop me back off on the first day. Today, I just caught me a little nap but didn't sleep too long as they were already done. If any of you need anything and in the Dacula area, give these guys a try.

The service was great and the common area was clean I didn't feel discriminated or intimidated as a…read morewoman in this tire shop I would recommend it to every woman I know. ​

Had a flat tire, but they didn't have my tire size so they ordered some for it to come in so I'm…read morecoming in a few days later to get it changed out. Appreciate the people I talked to, they explained what was going on with my tires and brakes and made sure I fully understood what was happening.

We had a very disappointing experience with Pep Boys in Dacula. We purchased and had new tires…read moreinstalled in December 2025. Shortly after the installation, we began hearing noticeable brake noise coming from the driver's side of the vehicle. In January, we brought the car back to Pep Boys specifically to ask about the brake noise. They denied any responsibility or wrongdoing related to the tire installation and claimed there were no brake issues caused or overlooked during their service. They then provided us with a quote for brake replacement that exceeded $1,400. What was most alarming was that the estimate listed remanufactured brake components for a 2024 vehicle, which is unacceptable at that price point and raises serious safety concerns. We ultimately took the vehicle to the dealership for a second opinion. The dealership was genuinely surprised that Pep Boys did not identify brake issues at the time the tires were installed. We were told the brake problems should have been noticed much earlier and that there is no reasonable way the condition developed in less than a month between the tire installation and the brake repair. Between the lack of accountability, the extremely high estimate, and the use of remanufactured brake parts on a newer vehicle, this experience left us with very little confidence in Pep Boys Dacula's inspection process or recommendations. We will not be returning and would not recommend this location to others.

Pep Boys Dacula, GA I am formally submitting a complaint…read moreregarding my experience at the Pep Boys location in Dacula, Georgia. I am a long-time and loyal Pep Boys customer. Unfortunately, on this visit, I was humiliated and treated unprofessionally by Jonathan, the manager on duty. Before coming in, I called the store to schedule brake pad replacement. Manager on duty told me the work could be completed the same day, which I agreed to because my wife and I only have two vehicles for work. Upon arrival, I noticed Jonathan appeared to be in a poor mood, but I proceeded with the service. After taking my information, he informed me it would be a couple of hours before the work could begin. We agreed on a price of $274 for brake pads. Shortly after my vehicle was taken in, Manager on duty returned and said I also needed new rotors, increasing the cost to $515. I looked through the window and saw that only the front tires had been removed. I explained that I did not have the funds for rotors and asked that the tires be put back on so I could park the vehicle until I could afford the repair. At this point, Manager on duty became angry and shouted at the technician to stop working. He then told me I would be charged for two hours of labor, stating, "Nothing is free in this world." I questioned why I was being charged labor when the only work done was removing the tires for inspection. Feeling pressured, I called my wife and explained that we had no choice but to approve the full brake and rotor replacement using a credit card. When I told Jonathan we would proceed, he remained angry for no clear reason. While waiting, two other customers commented on Manager on duty attitude. I stated that I felt the service was unprofessional and dishonest. When my car was ready, Jonathan entered the waiting area and began yelling at me in front of other customers, accusing me of "running my mouth," and told me to "get the F out." I left the facility without responding further as he continued repeating, "Nothing is free in this world." This experience was humiliating and unacceptable. I do not believe this behavior reflects Pep Boys' customer service standards. I am requesting that corporate review this incident and contact me regarding this matter.

They changed my tire pressure monitor system, which I bought myself. They charged me $20.00 a…read morepiece. The owner is really very honest.

THIS PLACE DOESN'T EVEN DESERVE A 1 STAR BUT A 0 STAR ISNT'T LISTED.. This place changed their name…read moreI'm assuming due to their multiple law suits one which one is mine. Judge ordered them to pay because they damaged my car and tried to deny and send me away. On their previous page before they changed their names their reviews was full of customer expressing dissatisfaction in the service they received and also this place damaging customers vehicles. Intentionally or unintentionally none of which they are held accountable for. So they go and change their company name which by the way isn't registered in Gwinnett county clerk as a business