Visited for a birthday gathering after previously visiting the Chicago location. This location was…read morespacious, clean, and beautifully set up. We made a reservation, and each person received a travel bag. There was also a $10 per person reservation fee, which I assume covered the bag. The only downside was the service. Our host had us wash our hands but didn't explain the process or demonstrate what to do. I suggest ensuring the hosts support their groups by explaining what to do and how to do it. I noticed her do it for others but not us. Thankfully, I had visited before and was able to help the rest of our group get started. Overall, it's a fun experience with a great atmosphere. I'd recommend it for a date night, girls' outing, or just something different to do.

Awesome new make your own perfume experience in Indy!…read more I recommend making a reservation online, but it seems like you can walk in when it's not too busy. The tables are set up in groups of 4. Check in with a staff member and they will explain the whole experience to you and get you oriented. The experience itself is free, and you pay based on the scented product you choose at the end. It took between 1 and 1.5 hours to go through all the scent options and concoct recipes for a signature scent. The website is super easy to use to track your favorite scents and submit your recipes. Once you're finished, you can choose from a bunch of scented products including lotion, perfume, body butter, beard oil, and shower gel. The experience was so much fun!! This is a great activity to do with friends or family! The only drawback was that it took forever for the staff to mix up our finally products. I don't think it was any fault of the single employee who was working -- I think the place was definitely understaffed based on the number of shoppers. It took several hours for the lotions and perfumes to get mixed up, so expect to wait or go get a drink/meal and come back. I highly recommend this awesome experience!

I'd seen some recommendations for this salon and booked an appointment for my daughter's 13th…read morebirthday. It was SOOOO cute and inviting. Sara was her aesthetician and she was really the sweetest. She was able to communicate with a younger client and made her feel so absolutely beautiful upon leaving. My daughter smiled for hours and it was the greatest feeling to see her feel so good about herself. I love they offer organic products. We will be back for her (and me).

This place is absolutely incredible! I'm always blown away at all they offer and how deeply they…read moreare connected to the community. Karen's facials are out of this world and I leave feeling amazing knowing that my skin and soul have been totally nourished with THE BEST products. So so much to experience here and loved my visit as always!

Wonderful spot! Admittedly, I'd driven by for years without going in…read more I got a bar of soap, one of the net sponges, a fragrance, and a body butter - I am pleased with every. Single. Item. Give this place a try, especially its new location in April/May. Cheers!

I've been shopping with Amir for years now and have never gotten a bad product. His scents are top…read morenotch. You can get the scents in oils or he'll make cologne for you. I get my butters - Shea, Mango, Cocoa - from him as well as his invaluable body oils like vitamin E and Almond oil, to name just a few. I buy his handmade soaps with turmeric for my daughter who has eczema and they work great. I've recently purchased his African bee's wax and it is richer than any bee's wax I've bought in the US. I am excited to try his Moroccan sugar scrub for my body. Hmmmmm...can't wait!

It's a nice store. I was greeted when I walked in. The girls behind the counter were so busy…read morechitchatting that I stood in line for a few minutes before they offered to ring me out. I also don't think it's professional for the workers to wear bonnets and house shoes. You're at work. Please dress like it. The store is too nice for that to be their reputation.

It has multiple colors of braiding styles of hair and I love the discount you can get if you join…read morethe rewards program. Most of the staff is friendly but you have to search for someone to help you. I only buy my hair from there now. I've also purchased my lashes from there too. They have multiple choices of those too.

Took my mom to get her nails done and we fully regret walking in. For months, my mom always gets…read moregel manicures whenever she goes. Simple, right? It took close to an hour and 45mins for a service that usually takes 45-50mins max. The person servicing my mom was extremely slow to do her nails because she didn't know what she was doing and this was even confirmed by the owner. Because it took so long, no massage or lotion was included like other customers. The owner and another staff member coming to work in pajamas with extra long acrylic eagle talons for nails was definitely a red flag & I should of seen this coming. The owner was forcing my mom to basically pay $100 for a very sloppy, lumpy & time-consuming manicure. After some time of arguing, she decided to lower it to $75 (still an overcharge) because of miscommunication, and didn't even apologize. The owner was extremely reluctant to see the problem from another person's point of view & stood firm on her pricing with a sense of entitlement. Apparently, she's very proud of the mediocre work that comes out of her shop & demands full payment, even if that means ripping off customers. And never once were we expecting a free or discounted service. We just wanted to pay what was fair for the low-quality that was given. I found them to be very unprofessional, unreasonable, hostile and overall a huge lack of customer service skills. Continuously talking over people in a louder voice doesn't make your claim any stronger or correct. Instead of turning a negative to positive experience to create a repeat customer, the owner opted to give major attitude to a senior customer with broken English, knowing there was a lack of communication on your businesses behalf and that was disappointing. Very ghetto, to say the least. If you're going to charge premium pricing, a premium service needs to follow. No one in their right mind can look at these sad nails & genuinely feel they got their money's worth.

Service wise this place is AMAZING. Staff is so friendly, they offer a wide variety of services and…read moredid an incredible job. No complaints there! However, price-wise is what will stop me from returning. I do a basic dip manicure (with soak off) every 4-ish weeks. I wasn't going to have time to get to my salon so I stopped in here. (Again, they did a great job so I'm glad I did!) The board said $55, I typically pay $50, no big deal. However, they charged $15 for the soak off, $12 to choose nail polish color (it was $8 for no color) and $10 to shape the nails (just filing them down because they'd grown so long). So $92 before tip. For exactly what every other salon provides in the manicure price. I was just wondering what the $55 covered if not filing and painting the nails? (Cutting the cuticles and adding oil? lol) Again, excellent service but nearly double what I've paid at all other salons. Just check the "add on" prices before you commit to a service.

Came here as a Mothers Day treat to myself and was very impressed! Clean and large inside. I came…read morein the morning and there was very relaxing music playing which I appreciated. I ordered an additonal massage with my pedicure and it was supposed to be only ten minutes but it was definitely more, she was very generous and it was so nice! Did a good job on my polish as well. I would recommend. Also like that you can walk in or make appointment online, a lot of nail salons their website is not user friendly but this was.

Went in for an eyebrow wax and Gagan was great. Very kind and very thorough. I also appreciated the…read moreextra grand opening discount!

This is literally my favorite place to go for lotion. It is something about Shea butter that makes…read moremy skin feel super duper soft and makes the skin sparkle. It's nice because it's good for the entire family!!! They also sale perfume, bath bombs, diffusers and other items. The customer service is always nice and they're very helpful. The location is convenient and it is located right next door to the weight watchers on Lafayette road. I have been coming here for quite some time now and my body feels moisturized for the entire day. The good thing about their products is that it last. It doesn't run out quickly and you only need a small portion of shea butter. Pros The products Customer service is good Location is convenient Friendly security in the front of the store Cons The hours change daily

These beautiful and professional ladies provided me with the best experience and customer service!…read moreUpon entering, I was greeted by a variety of different scents, products for health and skin care, and more. They were incredibly patient and knowledgeable. I explained specific details about a few scents I wanted, and they were spot on with each one! The scents were both very affordable and exquisite. I highly recommend visiting this establishment for excellent service, business, and the wonderful scents and benefits they offer. I Will Be A Consistent Customer! Thank You Ladies! -TRE'