I've used ALS a few times now. He's always quick to respond, professional and gets the job done…read morewithout costing me an arm and a leg.

My electronic lock on my gun safe was on the brink and would just stop working....... I called…read morearound and finally found a true professional. I talked to the owner on the phone and he was able to help me. They could have come out and done it all but since I finally got the door open he suggested I just take the door off and bring it in to there shop. Steve met me there and before I could go eat lunch he already had a new mechanical lock installed. Now I will NEVER have to worry about that stupid electronic lock or a battery again. They saved me hundreds of bucks. Thank you Steve for doing a perfect job and then showing me how to change the combo. We will recommend your services to everyone we know. They are a mobile company with "loaded" vans and can come to YOU. No they do not have a showroom but why do that when you can shop on line and have hundreds of safes to choose from and just order it through these guys. I will be getting them to install new locks on OUR house soon. Thank you for a professional job.

zero star actually…read more If you're looking for a locksmith that is more concerned about his Profits than he is about getting you the hardware that you requested, You Found Your Spot. Here's how my experiences have gone. One day went in to order specialty bolts for a device. When they came in, I instantly knew they were wrong. Didn't matter, I was refused a refund. It was $25 so I just kept moving on, and ordered the right bolts myself through Texarkana Nut & Bolt (talk with Mike) and also Grainger. Next go around after some time, I paid him to package together 2 exterior door exit devices and trim kits to match the existing other door packages. Well, we go to install said exit packages and the trim kits do not match up with the exit devices he packaged up. Call him up about it, but Oh he doesn't care about what we requested or the look. He stated he could modify it together and make it work in about 2 hours if I pay him to. Told him that is not how we do things with security devices and that he needed to order the correct trim kit in. He tried to order a different trim kit and called me to approve it first. And of course, it was wrong again. Then was told I would have to eat the cost of the wrong trim kits ($700) and tax, because he couldn't resell them because they don't go to anything he uses. OF COURSE, point proven. Took me all of 40 minutes with real professionals to order the correct corresponding trim kits sadly. Topping on the cake: when I sent my secretary to collect incorrect hardware package from his store that he refused to refund, he wanted to tell her that she/we were just frustrated and that he could piece it together for a fee and she didn't need to have an attitude. Yeah, real smooth move there Kyle. You messed up there again. Don't waste your money here. Unprofessional, does not stand behind his word, or ordering.

From the owner: Specializing in: - Security Control Systems & Monitoring…read more- Door Operating Devices - Locks & Locksmiths - Safes & Vaults - Bank Equipment & Supplies

Paid $3,600 for a 5 year contract; plus $700 to Citizens Bank to finance the contract. Horrible…read moreservice. Non working equipment. Time and time again. Not in this country. Impossible to cancel. Can't understand phone support. Be warned.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

While I didn't end up using Pop-A-Lock, I did call them and spoke with Rachel. My daughter had her…read moreFOB fail on her in Magnolia, Arkansas. As an SAU student and me in Dallas - we were stuck as there are no Locksmith's in Magnolia. While Rachel couldn't help me with their services (too far away) she was awesome in that she hunted and looked and ended up giving me several options that were closer who could maybe help us out. She probably spent 20 minutes or more with me longer than she needed too. Excellent customer service going above and beyond. I know where we will spend our money if we need too. Thanks Rachel!

45 min response residential service to Greenwood AR on a 102 F summer day? Priceless...about…read more$88...will return to using duct tape on all knobs that can allow me to lock myself out...even when another lock on clients door has coded entry...Friendly, fast, takes cards, provides receipt...what more could you ask? Pop A Lock needs to set their Yelp to pull up under Ft.Smith area...Greenwood etc.