Train your guys not to knock on doors with no soliciting or no trespassing signs. Also don't come…read moreafter 6Pm. Your employee rang my doorbell at 7:20, after he had already been at my house at 2pm. Literally fuck off! I don't want your shitty product. If they come back I will call the police.

TERRIBLE COMPANY! Did not want to help move the equipment and wanted to pay for newer equipment and…read moreextend the service lease! they went on to charge me and keep my account "active" and refused to cancel.

i had Vivint security services, I had them 8 yr, 6 of them contract,two were not. I called them in…read moreDecember 24, said I want to discontinue service, was on the phone over an hour, he( marvin) kept asking questions, where are you moving to, would I transfer to my new address, who was going to be in the house and other stupid questions would I try to get the new owner to sign up for Vivint never telling me what I needed to do. In Jan. 2025 I called again, same bull shit for over an again I called again May 8 they would not stop the service unless I paid $238. For the months since December They are unethical and scammers. You can't discontinue service with them. Maxine , Texarkana Tx

Great company with a great owner. On time, honest, and fair pricing. I highly recommend Global Home…read moreSecurity.

They have proprietary equipment and don't even live in my area. If I call for service and send a…read moresubcontractor I try to call the salesman and he's not anywhere to be seen.

Poor Business practices. This is an alarm company that cannot guarantee its services or its…read moreequipment. These salespeople practice unethical means to get contracts signed and never follow up as said. You can never get customer support long wait times and if you do it is over sea's when you request to speak with someone in the US it doesn't happen though Vivint is based out of Utah. Have complaints about their business practices, especially when it deals with my safety. They are an alarm service you cannot reach when the equipment is not working very reassuring to me. You buy an alarm to know your house and family are safe, well think again. Not with the Vivant alarm system or its support team working . I have spent over six hours on the phone not getting anything done. No one could answer a question to get me to help most of my conversation was with the Philippines, yet a Utah-based company how American. The owners are Todd Pedersen · Keith Nellesen who send out there manipulating salesman with fraudulent claims. There is no way to reach corporate headquarters oh 6lets make it 7 hours on the phone you can even reach anyone to cancel

So, short version: I started this journey in June. A tech came out and installed the system wrong…read more I was then told that he was not an official representative. Then another guy came out about a week later and fixed that. Then told me the amount of equipment we discussed at the beginning was over $500 and I told him I was not told that. That was finally fixed. I should have taken these encounters as a sign from God not to continue and cancel then. I've had a problem with my equipment for a few weeks now and it has been an absolute struggle to try to get someone out to fix it. I've spoken to two reps over the phone and both said "yeah, we can get them out soon and these are the dates and I'll set that right up"....yada-yada. Well, just chatted with an agent to see when a technician will come out this week, as discussed with the second representative yesterday. And this happened (see pictures). I really thought the representative I spoke to yesterday really wanted to help us. I just don't understand why things are this way. I don't get it. Do they truly not care at all about the customer? I would have canceled my services yesterday, but the contract you signed is for over $2000 and you are locked into that until it is all paid off. Buyer beware. I regret signing up with company. The customer service is very Dr Jekyl-Mr Hyde. If you're looking for a great alarm company, go with Front Point. I never realized how good I had it then. I'll be back Front Point, just might take me awhile to pay off the contract debt.

If I could give them negative stars, I would. If you move, this company will nickel and dime you at…read moreevery turn and will not refund your money. They charged me over 250 dollars this year for equipment I wasn't using, that they promised they would send and never did. Scam artists. I'd set up wire and cans around my house before I ever consider using Vivint again.

Horrible!!! They attempt to trap you into contracts,…read morecustomer service is horrible. I continually calling, they are not able to fix the problem! They make excuses. They argue the time, false alarms continually goes off, etc. The company gives you one price point actually you get a bill, then it says another. They are very deceptive. Also, they continually raise they prices, the camera's do not hold latency. Before investing, review. They were recently sued!!!

We moved from Shreveport and sold our house. I expected to get one bill from them because I signed,…read morefaxed, and jumped through hoops to make sure everything was deactivated on the security system. Two months later I get another debit came through I called no problem we will refund your money. The next month another debit came through I called and checked my bank account they never refunded my first debit. I called again we are making sure you turned in everything. We paid for the equipment in full, our contact was up, signed and faxed the termination papers. I'm not happy with this process.

Purchased a new building in Diamondhead last year and paid for an inspection that apparently wasn't…read morevery complete. Over the course of the year I had many issues pop up that should've been covered by my home warranty, but my builder dragged his feet and dragged his feet. He's insisting that he was gonna come back and fix items. As we near the end of my one year warranty. I was having electrical issues so hired a different contractor to inspect the property thoroughly and boy as I pleased and upset all at the same time. Atlas Home inspectors climbed all over this property like a tree monkey for 6 1/2 hours and then followed up with an incredibly precise and very very well documented report showing over a dozen pretty serious issues, the most serious was nearly 4 feet of wiring that had to be replaced in the attic because the builders electrician had dragged it through the staples And stripped down to bar metal. How did my first inspector miss this, but more importantly, how did the contractor think? This was OK to leave because it was highly obvious if he climbed up in the attic and walked to the far end of the house. I've never been up there because I'm an old lady going through cancer treatment and the builder actually had the nerve to accuse me of going up there and stripping the wire in my own home. A live wire, yeah, right! Needless to say, the builder did send the electrician back out within a couple of days. The electrician replaced the wire and refused to give me my piece of wire he removed, which is evidence. Now the builder won't do anything about the other items so apparently I'm going to have to sue him . I already reported to the state contractors license board, but I could not have discovered all of these issues had it not been for my fabulous inspector at Atlas home inspections. While I'm upset with what he found, I'm eternally grateful that at least somebody paid attention and did the job I paid them to do. I feel like for the fee incurred, this gentleman went way above and beyond and I truly do appreciate that.

Tanner was super friendly, easy to coordinate with, and was extremely knowledgeable…read more The final inspection report and the website that he uses makes it really easy to navigate the inspection items. He created videos for all the the major issues. Would recommend him to everyone in this area.

I reached out about a property that was listed for rent and was asked to send over my ID. I did so…read morepromptly, but within just two minutes of sending it, I was told that I could not view the property --without any explanation or follow-up. Given how fast the response came after seeing my ID, it was hard not to feel that the decision was based on my race. This experience was upsetting and felt discriminatory. Everyone deserves to be treated fairly and given equal access to housing opportunities. I'm sharing this so others are aware and so that the practice of judging potential tenants by appearance or background can be called out. I do not have a criminal past. The sad thing is I live in this area and run a business. The people at Arkansas Property add zero value to our community and will come to realize that Maumelle is not holding on to the bigoted values of the past.

My husband and I had a deeply upsetting experience with Amanda (broker) and Shelby (agent). After…read morescheduling a showing and submitting our IDs as requested, the appointment was suddenly canceled due to a vague "screening process." We met all the stated criteria, yet were dismissed without explanation. The timing and lack of transparency made the situation feel discriminatory and completely unprofessional. We've never experienced this kind of treatment from any other real estate professionals. If you expect fairness look elsewhere.