I would not recommend this business. The customer service aspect is terrible and did not do what was requested.
They came to our house for an emergency repair to an AC unit. At the time, I requested a quote to clean the ductwork, replace the vents for the ducts, and service two units. I let them know that I wanted the service the following week. I ended up calling them several weeks later to see if they were still interested in performing the work as they came highly recommended by our general contractor. Thomas Bui came to the house on a Thursday to count the number of vents. It took him another week to call me with a quote to clean the ductwork, replace the vent covers, and service the two units getting them ready for fall (or so I thought). Based on the quote, I asked him to go ahead and schedule the work. He told me he would call me the following Wednesday to let me know what time the technicians would be there Thursday or Friday. I received a call Friday morning from the office to let me know the technician's were on their way.
When the work was complete, the bill was 420.00 over the quoted amount and when I questioned them about it, they told me that was for a service contract and they did not perform the fall maintenance on the two units. Basically, they charged us 420.00 to clean the condensate lines and clean the inside of the units. My husband had to put one of the vent covers back on because they forgot to put it on.
Bottom line - I would not use again or ever recommend to family/friends. read more