i had Vivint security services, I had them 8 yr, 6 of them contract,two were not. I called them in…read moreDecember 24, said I want to discontinue service, was on the phone over an hour, he( marvin) kept asking questions, where are you moving to, would I transfer to my new address, who was going to be in the house and other stupid questions would I try to get the new owner to sign up for Vivint never telling me what I needed to do. In Jan. 2025 I called again, same bull shit for over an again I called again May 8 they would not stop the service unless I paid $238. For the months since December They are unethical and scammers. You can't discontinue service with them. Maxine , Texarkana Tx

Great company with a great owner. On time, honest, and fair pricing. I highly recommend Global Home…read moreSecurity.

zero star actually…read more If you're looking for a locksmith that is more concerned about his Profits than he is about getting you the hardware that you requested, You Found Your Spot. Here's how my experiences have gone. One day went in to order specialty bolts for a device. When they came in, I instantly knew they were wrong. Didn't matter, I was refused a refund. It was $25 so I just kept moving on, and ordered the right bolts myself through Texarkana Nut & Bolt (talk with Mike) and also Grainger. Next go around after some time, I paid him to package together 2 exterior door exit devices and trim kits to match the existing other door packages. Well, we go to install said exit packages and the trim kits do not match up with the exit devices he packaged up. Call him up about it, but Oh he doesn't care about what we requested or the look. He stated he could modify it together and make it work in about 2 hours if I pay him to. Told him that is not how we do things with security devices and that he needed to order the correct trim kit in. He tried to order a different trim kit and called me to approve it first. And of course, it was wrong again. Then was told I would have to eat the cost of the wrong trim kits ($700) and tax, because he couldn't resell them because they don't go to anything he uses. OF COURSE, point proven. Took me all of 40 minutes with real professionals to order the correct corresponding trim kits sadly. Topping on the cake: when I sent my secretary to collect incorrect hardware package from his store that he refused to refund, he wanted to tell her that she/we were just frustrated and that he could piece it together for a fee and she didn't need to have an attitude. Yeah, real smooth move there Kyle. You messed up there again. Don't waste your money here. Unprofessional, does not stand behind his word, or ordering.

From the owner: Specializing in: - Security Control Systems & Monitoring…read more- Door Operating Devices - Locks & Locksmiths - Safes & Vaults - Bank Equipment & Supplies

Paid $3,600 for a 5 year contract; plus $700 to Citizens Bank to finance the contract. Horrible…read moreservice. Non working equipment. Time and time again. Not in this country. Impossible to cancel. Can't understand phone support. Be warned.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

I had an issue with my system which is 14 years old and the technicians came out and found the…read moreproblem and resolved it. I was very pleased with the professionalism and the quick response time. I would highly recommend Shreveport Security.

HORRIBLE is all that I have to say about this security provider!! I decided to test my system out…read moreto make sure I am monitored. I let the alarm sound for 2 minutes and no response! I did it again, nothing. Many times I have called and went through the steps to fix this communication error on their part. Nothing has changed with my phone service, key pad, etc. After several technical support attempts, I was told to schedule a service call at my expense?! They said if they waive the service call fee for me then they would have to waive it for everyone. Having a deployed spouse with children and their only concern was for me to pay for a service call when it was some kind of system error?! I guess since I'm in a 3 YEAR CONTRACT that I wasn't aware of, they don't care if I'm monitored or not! By the way, this company's non apologetic customer service is the lowest of the low. Your welcome!