I had Comfort Zone install 2, 3-ton Goodman units in May of 2017. The installation went off without…read morea hitch. The installers were very friendly and professional. I have recommended them to several of my friends and wouldn't hesitate to recommend them to anyone in need of A/C work. They are honest and professional and really put customer satisfaction and appreciation first. As an example of this, I just had my roof redone due to hurricane Irma. In the process of re-roofing, the roofer put a nail through the a/c refrigerant line right on the edge where it goes out the soffit and down the back of the house (had to run line through attic). The roofer was hesitant to take responsibility and so I called Comfort Zone and they sent someone out, found the problem and then fixed it. The roofer said the line was too close to the roof. Was it? I'm not too sure, I mean it has to go out the soffit and there is not much room at the edge of the roof. Either way, the roofer could have avoided the problem if they just looked in the attic before starting the job. I mean, there is a chase running down the back of the house right up to the soffit and into the attic. The bottom line is that Alberto (Comfort Zone president) stepped up and handled the situation. That is what it means to put customer satisfaction and appreciation first. Michael

Do not call this company to repair your AC- they will only try to sell you a new AC. My experience…read morewith this company was probably one of the worst I've had in some time. Our AC has been out for a week and we called them to run a diagnostic test to find out the issue. Junior came out, was really pushy, and refused to run the test and made us pay $75 just to tell us we need a new AC. We asked for diagnostic report to list what was wrong with our AC and he never provided it and I'm not even sure he really knew what was wrong. We had Van Eddies come out and their tech fixed the issue in 5 minutes and didn't charge us a dime. It's obvious Comfort Zone Air Conditioning is a sales company and not a repair company. Please be warned- they do not care about your "comfort", they only care about making money. We have a little one and it made no difference to them we were suffering in the heat during a FL summer for over a week. Contact them at your own risk.

I would not recommend them for servicing, diagnostic of air cooling system or plumbing. 2 people…read moreshowed up without telling me that there will 2 and not one technician. Their diagnosis of malfunctioned thermostat was " you have a bad thermostat!" They quotted me for a basic thermostat replacement, instalation 4 times more than what I paid to another company including the device. The diagnostic of possible water leak to the ceiling of one of the floors, was looking at the ceiling damage and saying they, professional plubmers need to cut the ceiling in order to detect the problem. and quoted $800 just for the problem detection and cutting the ceiling dry wall. That is not modern water leak detection. I will not reniew my membership or ask them for any service. Very disappointed.

I'm so disappointed with a company that advertised 24/7 service and I even have a membership! I've…read morebeen trying for 6 hours to get someone to service my air conditioner and can not be guaranteed a time. It should not be my issue that they don't have enough service technicians to handle weekends!

Danny was our technician. He was very kind and professional, he made sure to triple check his work…read morebefore leaving. He even showed me pictures of what he did and explained in detail what he did to resolve the issue. As he was leaving he saw I was struggling to close the garage door as it also has been having issues so he got out of his truck and helped me close it. Definitely would recommend this company and specifically requesting Danny.

I have used this company to service my air conditioner several times in the past and have been…read morehappy with the service I received. This is a great company, and they have a very flexible schedule to accommodate the customer. My latest experience was I called them up because my fan stopped working and the A/C was not cooling, they sent a tech to my home within 30 minutes to access the problem. It was determined that my internal fan had to be replaced and it was under manufacturer's warranty. The tech went out to get a replacement fan and came back and got everything up and running in a short time. Very pleased with the excellent service that I received. I will continue to use this company for all my A/C maintenance and repairs. I highly recommend this company.

Juan from chilly Billy responded within an hour and completed the repair within 2 hours. Could not…read moreask for a more competent technician.. service was top notch and he was very respectful of my living space.

AC Tech Josh came out to take a look at my unit and within minutes he was able to solve the issue…read more True proffesion.

This company is under new management and has gone downhill since! I had a simple thermostat problem…read moreand they went through so many things trying to confuse me. They charge me $380.00 demanding it was not the thermostat. Replaced the float for $152.00 which is $30.00 at Home Depot. Still did not work Next day Orlando came out charged the Freon , then charged me another $180.00 So disappointed with new management! Consumer beware!

Today I had my bi-yearly a/c maintenance for my furnace. Justin did an excellent job handling the…read moreinspection and maintenance work. He was courteous, professional and answered my questions regarding monthly maintenance. I have been dealing with Cool Air for many years and have always been very pleased with their service. Cool Air is a company I would definitely recommend.

Top notch service! Our air conditioner went out during a hot week in June. Ameritech came out for a…read morequote the same day. The quote included multiple options tailored to our needs. We got quotes from four other companies. Ameritech had the best value. It was the second lowest quote but included a better brand and maintenance for a year. They were in 2 days later installing our new air. The service person was professional, effecient, and clean. When he left, other than the fact that we had working air, you'd never know he was there! This despite some small demo work that needed to be done. We got a follow up call to make sure everything was fine the next day. I called with a question about the thermostat and got an immediate call back. This was the best service I've received in a long time. Thanks!

Someone I know purchased their AC system from Ameritech. On the side of the AC Handler, they placed…read morea sticker with a graphic that says "AMERITECH. REPAIR IT. REPLACE IT. MAINTAIN IT." Do not be fooled. When their AC went out on a Saturday night, they sent a technician the next afternoon to fix it. Over the course of a four hour service call, the technician identified that the circuit board, and OEM product from Japan, would be needed in order to get the system back online. By the way, it was July in Florida. The company maintained that the circuitboard would not be available in the near future, and that the customer should call back in two weeks to check status. Again, July in Florida - with no air conditioning. Miraculously the part arrived six days after the original failure, and a technician was dispatched 48 hours later (no right away - 2 full days later) to install and complete repair. A different technician arrived this time, Alex. Alex opened up the AC Handler and within 10 MINUTES found that a fuse was bad and needed replaced. THAT'S IT! No circuit board was needed after all. Ameritech did not take responsibility for the error and charged over $400 for labor for the ordeal. ''Nevermind that the customer's system was misdiagnosed entirely, made to wait in the Florida heat inside their home, which exceeded temperatures of 85º inside with humidity. Alex is a great AC tech, no doubt about it. But Ameritech should have some degree of ethical standards, which they clearly have not shown in this case.

I called for service on Sunday and they would have come out but I did not need emergency service…read more I set an appointment for Monday for between 1-2 to fit my schedule. They were so quick to respond to my emails and to accommodate my work and travel schedule. Keivin called and advised me they would be there approximately 1:45. They arrived, diagnosed, explained, and fixed my problem quickly. Keivin was so professional and courteous. I highly recommend them. I am a single woman and felt very comfortable with them in my home. I want to thank them for their wonderful service.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Will continue to use B&L as my primary air conditioning gurus! Fabian and Claudio are some of my…read morefavorite humans to work with - they always shoot straight and I know they are on my team, so to speak. They have done multiple repairs for us, which culminated in us eventually needing a new unit (only when it was impossible to fix - they did a lot of repair work on our older unit before recommending a new one). All handled professionally, quickly, and with care. Recently, we had an issue where the line gave out (50 years of sediment under your house will do that). The fix was not within their capacity, so they referred me to some excellent colleagues who were able to repair the issue for me. I so appreciate their honesty and integrity and will continue to go to them with any of my AC needs. Highly recommend!

First I want to say I have never seen a business, of any kind, with five star reviews across all…read morethe major platforms (Yelp, Google, Facebook). Our air conditioned decided it wanted to stop working this past June, in the hottest June in record. Originally we had a family member who is an AC guy give us some fixes but they just didn't work and finally after 2 miserable weeks I looked for a professional company. I came across B&L and was bowled over by the stunning reviews. I called just before they opened and the owner Fabian called back right away. He came over that very same morning and checked out our situation and advised on options. He was no nonsense and I appreciate that because I despise the bs tactics that some people use. He was upfront and said they weren't the cheapest but weren't the most expensive. We went with a whole new system because ours was already 13 years old and was a 2 ton and we should have a 2.5. I liked the warranty and they had excellent finance options. Fabian gave us a realistic schedule date and they even loaned us a portable unit while we waited for the install. Dara was excellent and so so nice when she came to the house to drop off the unit and have me sign the contract. Every time I texted she was quick and friendly with responses. Steve and Kyle came out on time on the scheduled install date and were done the same date. They did excellent work and cleaned up after themselves. When we kept hearing a weird humming that started driving us crazy they came back out and inspected and we're able to solve the issue which was very much appreciated. Don't get me wrong, new systems are expensive and I know not everyone can afford them but I am betting that the repair work for this company is just as good as new installs. These are the type of businesses my husband and I prefer to work with. Family owned who really care about their customers and their work quality. I highly recommend and will not look anywhere else if we have any future issues. I'm including some pics of our old set up and the excellent new set up.